Mercure Istanbul West Hotel and Convention Center is well-regarded by many of its guests for its convenient location, quality of service, and comprehensive amenities. The hotel attracts both business and leisure travelers seeking comfortable accommodation coupled with professional event facilities. Based on user reviews, guests have highlighted several positive aspects and areas for improvement during their stay.
1/5
Safety index
59 out of 100
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Business
Luxury
Spa
Mercure Istanbul West Hotel and Convention Center
6.6
(211 ratings)
Istanbul, Turkey -
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2 km Sefakoy Kultur ve Sanat Merkezi
3 km CNR Expo Center
3.5 km Istanbul Expo Center
Hotel Overview
Hotel highlights
Atmosphere
Business
Restaurant
- Convenient Location: Guests appreciate the hotel’s proximity to the airport and major attractions, making it a strategic choice for travelers.
- Quality of Rooms: Many reviewers have praised the comfort and cleanliness of the rooms, noting them as well-maintained and equipped.
- Helpful Staff: The friendliness and helpfulness of the staff have consistently been mentioned, contributing positively to guests' overall experience.
- Facilities: The range of facilities, including the convention center, pool, and fitness center, has been a highlight for guests looking for variety in their stay.
- Food Quality: The dining options and quality of food available at the hotel have received positive feedback, with guests enjoying the variety of offerings.
Area for improvement
Room
Bathroom
Wi-Fi
- Noise Levels: Some guests have reported issues with noise, either from adjacent rooms or external sources, affecting the tranquility of their stay.
- Internet Connectivity: Complaints about the Wi-Fi speed and reliability have been noted, impacting guests' ability to work or communicate.
- Service Inconsistencies: While the staff is generally praised, there have been mentions of occasional lapses in service or delays that have inconvenienced guests.
- Pricing: A few guests have expressed concerns about the cost of stay and services, feeling that it does not always represent good value for money.
- Transportation: Although the location is mostly appreciated, some have found the immediate area's public transport options limited, making travel to farther destinations more challenging.
Amenities
Extra beds/cribs
Breakfast available
Pool
Spa
Hot Tub
Restaurant
Bar
Room service
Related hotel videos
6.6RateScore
Total 211 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
6.6
6.8
booking
177 Reviews
6.6 / 10
expedia
34 Reviews
6.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Breakfast
Transit
Atmosphere
Room
Sleep
Bathroom
Dining
Business
Restaurant
Wi-Fi
Bar
Fitness
Wellness
Spa
Air Conditioning
Accessibility
Gym
Pool
Kitchen
TV
Parking
Family
Couples
Nightlife
Location was mentioned 177 times
24% Negative60% Positive
Reviews based on Location
Peter Ward5 months ago
3/5
Stayed free with Turkish Airline layover deal. A bit out of town, so not ideal for a short layover if you want to see Istanbul. Didn't seem to be much in the area either, some malls, but didn't feel great to explore the neighbourhood at night. Seems more suitable for a recovery retreat and conferences. Bring a swim hat if you want to swim. Stains on the hotel room floor, holes in furniture fabric. Shampoo available but shower gel was empty, no conditioner or body lotion available. Breakfast ok but nothing to write home about. Hotel taxi was over twice the price of local taxi. Gym looked large.
Moin Uddin6 months ago
4/5
Only thing I did not like was its location; being far from the top attractions. Which meant taking a few expensive taxi trips. If you’re not a tourist then location is fine. Breakfast was excellent.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 377
Number of floors 12
Year Built 2016
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
49Upload
14Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
70 out of 100
Safe
Nighttime safety
40 out of 100
Unsafe
Istanbul safety index
59
Overall Safety Index
Risky
An average rating of the six safety categories
59 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
43
Physical safety
Safe
Likelihood of injury due to harmful intent.
67
Property safety
Risky
Likelihood of theft.
43
Political safety
Risky
Potential for infringement of political rights or political unrest.
43
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
57
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
48
Overall Crime index
Moderate
An average rating of the crime categories
48 out of 100
Property crime severity
Moderate
46
Mugging or robbery 45/100
Car theft 32/100
Car break-ins 44/100
Home break-ins 42/100
Violent crime severity
Moderate
42
Physical attacks 49/100
Racism or religion motivated attacks 33/100
Other crime severity
Moderate
52
Insult or harassment in public 51/100
Corruption or bribery 71/100
Drug problem 44/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.1 - $0.6
Coffee
$1.4 - $3
Beer 0.5L
$1.3 - $2.4
Meal, inexpensive restaurant
$4.7 - $12.6
Public transport, one-way ticket
$0.3 - $0.6
Taxi 1km (normal tariff)
$0.3 - $0.6
Meal for 2 people, mid-range restaurant, three-course
$19 - $47.4
Bottle of mid-range wine
$5.4 - $15.8
McMeal at McDonalds
$5.1 - $7
Coke/Pepsi 0.33L
$0.6 - $1.6
Public transport, monthly pass
$24.3 - $37.9
Gasoline (1 liter)
$1.1 - $1.3
Mobile phone monthly plan
$4.1 - $9.5
Fitness club, monthly fee
$12.6 - $63.2
Weather In Istanbul
°C
°F
Precipitation In Istanbul
mm
in
Air Quality
Unhealthy (For Sensitive Groups)
PM2.515
PM1038
63
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Heavy
Potential slowdowns and congestion, expect delays during peak travel times.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome