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Image of Sheraton Istanbul City Center
Image of Sheraton Istanbul City Center
Image of Sheraton Istanbul City Center
Image of Sheraton Istanbul City Center
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1/5

Image of Sheraton Istanbul City Center
Image of Sheraton Istanbul City CenterImage of Sheraton Istanbul City CenterImage of Sheraton Istanbul City CenterImage of Sheraton Istanbul City Center

Safety index

60 out of 100

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Business

Eco-certified

Luxury

Pet-friendly

Spa

Romantic

City

Sheraton Istanbul City Center

Rating icon

8.7

Good (4,338 ratings)

Istanbul, Turkey - 

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840 m Istiklal Avenue

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1.12 km Pera Palace Hotel

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1.19 km Taksim Square

Hotel Overview

Sheraton Istanbul City Center is a well-regarded hotel in Istanbul, offering a range of amenities and services. It has received mixed reviews from guests, with many highlighting its strengths while others point out areas for improvement.

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Hotel highlights

Service

Property

Breakfast

  1. Location: Guests appreciate its convenient location close to various attractions and transport links.
  2. Room Quality: Many reviews praise the comfortable and clean rooms, noting their modern design and amenities.
  3. Facilities: The hotel’s recreational facilities, including a fitness center and swimming pool, are highlighted as top-notch.
  4. Service: The staff's friendliness and professionalism are consistently lauded by guests.
  5. Food Quality: The onsite dining options receive compliments for their variety and quality of food.
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Area for improvement

Bathroom

  1. Price: A common criticism is the perceived high cost of stay compared to the value received.
  2. Noise Levels: Some guests mention noise disturbances from both inside and outside the hotel as a downside.
  3. Wi-Fi Quality: There are occasional complaints about the reliability and speed of the Wi-Fi service.
  4. Maintenance Issues: A few guests have reported maintenance issues in their rooms or common areas.
  5. Reservation Problems: Rare feedback includes troubles with booking and reservation accuracy upon check-in.

Amenities

Tennis court

Living/Dining area

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Spa

Spa

Free WiFi

Free WiFi

Pet friendly

Pet friendly

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Related hotel videos

Score icon8.7

RateScore

Total 4,338 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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8.0

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8.6

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4.5/5

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4.5/5

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agoda

114 Reviews

7.8 / 10

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booking

925 Reviews

8.0 / 10

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expedia

410 Reviews

8.6 / 10

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google

1,986 Reviews

4.5 / 5

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tripadvisor

903 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,986+ People Are Talking

Service

Property

Location

Breakfast

Cleanliness

Atmosphere

Dining

Transit

Restaurant

Sleep

Fitness

Bar

Room

Bathroom

Wellness

Spa

Gym

Safety

Pool

Business

Family

Accessibility

TV

Nightlife

Parking

Kitchen

Air Conditioning

Wi-Fi

Service was mentioned 440 times

17% Negative78% Positive

Reviews based on Service

User image
Apurva Zawar3 months ago
5/5Google icon

Wonderful experience and relaxing stay. Staff is very friendly and welcoming, prompt attention given to our request. Great breakfast buffet service - good blend of Turkish and continental style breakfast. Very spacious gym with special pilates reformer and other equipments, spa service and nice restaurant in the hotel. The only downside is hotel is situated near bustling commercial area.

User image
Julya Chekhunova4 months ago
2/5Google icon

Worst experience I’ve ever had. 1) Front desk personnel have a very poor attitude, not helpful or competent 2) Room service food is very mediocre, but overpriced 3) I was charged wrong amount for my stay, 4 rooms instead of 3. And when I come back to front desk noticing that, staff was implying that I don’t understand the local rate. Only when I asked to call a manager at the reception, another person came up and apologized, returned me one night amount. So be careful, not only taxi drivers will rip you off, but the 5 star hotel as well. The only good part: housekeeping and F&B personnel is very polite, helpful and respectful. Do not recommend, definitely not the Sheraton service

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 254

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Number of floors 8

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Year Built 2015

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

29

Upload

12

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Istiklal Avenue

840 m

Pera Palace Hotel

1.12 km

Taksim Square

1.19 km

Golden Horn

1.33 km

Galata Tower

2 km

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Getting around

Beyoglu Station

1.5 km

Taksim Station

1.12 km

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Airports Nearby

Istanbul Airport (IST)

18 km

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Restaurants

Starbucks

140 m

Müzisyenler Kahvesi

350 m

The Local Grill By Doğan Chef

210 m

Sariyer Borekcisi

210 m

Istanbul Baking Company

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

40 out of 100

Unsafe

Istanbul safety index

Safety

Crime

60

Overall Safety Index

Risky

An average rating of the six safety categories

60 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

73

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

48

Overall Crime index

Moderate

An average rating of the crime categories

48 out of 100

Property crime severity

Moderate

46

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Mugging or robbery  45/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  42/100

Violent crime severity

Moderate

42

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Physical attacks  49/100

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Racism or religion motivated attacks  33/100

Other crime severity

Moderate

52

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Insult or harassment in public  51/100

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Corruption or bribery  71/100

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Drug problem  44/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.1 - $0.7

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Coffee

$1.3 - $3

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Beer 0.5L

$1.3 - $2.5

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Meal, inexpensive restaurant

$5 - $11.7

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Public transport, one-way ticket

$0.3 - $0.7

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Taxi 1km (normal tariff)

$0.3 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$20 - $66.8

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Bottle of mid-range wine

$5.7 - $16.7

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McMeal at McDonalds

$5 - $6.7

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Coke/Pepsi 0.33L

$0.7 - $1.7

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Public transport, monthly pass

$25.1 - $40.1

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Gasoline (1 liter)

$1.1 - $1.3

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Mobile phone monthly plan

$4.2 - $10

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Fitness club, monthly fee

$13.9 - $66.8

Weather In Istanbul

°C
°F

Precipitation In Istanbul

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.515

PM1038

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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