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Image of Sheraton Kampala Hotel
Image of Sheraton Kampala Hotel
Image of Sheraton Kampala Hotel
Image of Sheraton Kampala Hotel
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1/5

Image of Sheraton Kampala Hotel
Image of Sheraton Kampala HotelImage of Sheraton Kampala HotelImage of Sheraton Kampala HotelImage of Sheraton Kampala Hotel

Safety index

42 out of 100

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Business

Family

Golf

Spa

Sheraton Kampala Hotel

Rating icon

7.9

Fair (330 ratings)

Kampala, Uganda - 

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980 m Uganda Golf Course

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1.5 km Makerere University

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1.5 km The Acacia Mall

Hotel Overview

Sheraton Kampala Hotel is a notable accommodation option in Kampala, highly regarded by many of its guests. This hotel is often praised for its remarkable hospitality and the quality of its services. Below are lists of the good and bad aspects of this hotel, derived from user reviews.

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Hotel highlights

Food

Atmosphere

Breakfast

  1. Exceptional Service: Guests often praise the attentive and friendly staff, highlighting their eagerness to go above and beyond in ensuring a comfortable stay.
  2. Prime Location: Its central location is highly appreciated, making it convenient for guests to explore local attractions and conduct business.
  3. Comfortable Rooms: Visitors frequently commend the hotel on its comfortable and well-maintained rooms that offer a peaceful retreat.
  4. Amenities: The wide range of amenities, including a swimming pool, fitness center, and various dining options, receives high marks from guests.
  5. Scenic Views: Many guests appreciate the breathtaking views of the city and surrounding areas that can be enjoyed from various points within the hotel.
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Area for improvement

  1. Pricey: A common concern among guests is the perceived high cost of staying at the hotel, along with the prices of on-site services and dining options.
  2. Wi-Fi Connectivity: Some guests report challenges with the Wi-Fi service, including inconsistent signal strength and connectivity issues.
  3. Noise Levels: Due to its central location, some guests have mentioned noise disturbances from the surrounding city activities that can affect the tranquility of their stay.
  4. Outdated Decor: A few visitors noted that certain areas of the hotel could benefit from updating to refresh the overall aesthetic and ambiance.
  5. Maintenance Issues: There are occasional reports of maintenance issues within the rooms or hotel facilities that needed attention.

Amenities

Kids pool

Tennis court

Babysitting

Babysitting

Extra beds/cribs

Grocery/Convenience store

Pool

Breakfast available

Breakfast available

Spa

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Related hotel videos

Score icon7.9

RateScore

Total 330 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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7.8

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booking

157 Reviews

8.1 / 10

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expedia

173 Reviews

7.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Atmosphere

Business

Breakfast

Bar

Nightlife

Location

Amenities

Cleanliness

Fitness

Parking

Sleep

Gym

Bathroom

Pool

Family

Restaurant

Nature

Couples

Wellness

Wi-Fi

Accessibility

Spa

Entertainment

Air Conditioning

Kitchen

Food was mentioned 265 times

5% Negative89% Positive

Reviews based on Food

User image
patriciah kiza4 months ago
4/5Google icon

I've been to Sheraton a number of times and last week I was there for a 3 days conference which reminded me to give my review. I've also been there for fun events in the fresh gardens. Their service and food are great. I haven't encountered any problem while there.

User image
Muddu George3 months ago
5/5Google icon

First is not located in a congested places free from hectic Kampala Jam, security is at its best with a variety of restaurants to choose from with different meal and trust you will not be disappointed with their meal offers, everyday they have a special meal they offer at a discounted price and always great thanks to the man in the kitchen, I was at seven seas restaurant and it was great

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 236

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Number of floors 14

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Number of buildings/towers 1

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Year Built 1967

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

16

Upload

22

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Uganda Golf Course

980 m

Makerere University

1.5 km

The Acacia Mall

1.5 km

Embassy of the United States

1.5 km

Mulago National Specialized Hospital

2 km

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Airports Nearby

Entebbe Intl. Airport (EBB)

27 km

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Restaurants

Cafe Javas Boulevard

630 m

Cafe Olà

700 m

Park Square in the Sheraton

560 m

Faze 2

420 m

Slow Boat Resturant

700 m

Street View

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Daytime safety

74 out of 100

Safe

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Nighttime safety

34 out of 100

Unsafe

Kampala safety index

Safety

Crime

42

Overall Safety Index

Risky

An average rating of the six safety categories

42 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

lowhigh

31

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

58

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

13

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LGBTQ safety

Unsafe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

36

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Medical safety

Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

68

55

Overall Crime index

Moderate

An average rating of the crime categories

55 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  61/100

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Car theft  55/100

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Car break-ins  65/100

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Home break-ins  58/100

Violent crime severity

Moderate

57

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Physical attacks  49/100

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Racism or religion motivated attacks  26/100

Other crime severity

High

61

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Insult or harassment in public  34/100

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Corruption or bribery  91/100

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Drug problem  40/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.9

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Coffee

$0.9 - $5.4

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Beer 0.5L

$0.7 - $1.2

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Meal, inexpensive restaurant

$1.4 - $3.1

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Public transport, one-way ticket

$0.5 - $1.2

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Taxi 1km (normal tariff)

$0.2 - $0.5

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Meal for 2 people, mid-range restaurant, three-course

$18.8 - $42.3

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Bottle of mid-range wine

$4.7 - $14.1

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McMeal at McDonalds

$4.7 - $8.2

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Coke/Pepsi 0.33L

$0.2 - $1.2

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Public transport, monthly pass

$37.6 - $70.5

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Gasoline (1 liter)

$1.2 - $1.5

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Mobile phone monthly plan

$11.8 - $11.8

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Fitness club, monthly fee

$23.5 - $82.3

Weather In Kampala

°C
°F

Precipitation In Kampala

mm
in

Air Quality

Unhealthy

PM2.5104

PM10170

78

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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