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Image of Holiday Inn Amarillo West Medical Center, an IHG Hotel
Image of Holiday Inn Amarillo West Medical Center, an IHG Hotel
Image of Holiday Inn Amarillo West Medical Center, an IHG Hotel
Image of Holiday Inn Amarillo West Medical Center, an IHG Hotel
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1/5

Image of Holiday Inn Amarillo West Medical Center, an IHG Hotel
Image of Holiday Inn Amarillo West Medical Center, an IHG HotelImage of Holiday Inn Amarillo West Medical Center, an IHG HotelImage of Holiday Inn Amarillo West Medical Center, an IHG HotelImage of Holiday Inn Amarillo West Medical Center, an IHG Hotel

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Safe area

Business

Family

Pet-friendly

Holiday Inn Amarillo West Medical Center, an IHG Hotel

Rating icon

8.4

Good (2,320 ratings)

Amarillo, United States - 

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1.12 km Baptist St. Anthony's Health Care System

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1.4 km Westgate Mall

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1.5 km Northwest Texas Hospitals

Hotel Overview

Holiday Inn Amarillo West Medical Center, an IHG Hotel, is a well-reviewed accommodation choice among travelers. It offers a range of amenities and services designed to ensure guest comfort and convenience. Guests generally leave positive reviews, highlighting various aspects of their stay that met or exceeded expectations. However, like any lodging option, there are areas where guests feel improvements could be made.

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Hotel highlights

Cleanliness

Location

Bar

  1. Customer Service: Staff are praised for being friendly, professional, and attentive, contributing significantly to a positive guest experience.
  2. Cleanliness: The hotel is consistently described as clean and well-maintained, creating a comfortable and welcoming environment for guests.
  3. Room Comfort: Many guests appreciate the comfortable rooms, noting the beds are particularly comfortable, which aids in a good night's sleep.
  4. Location: The location is found to be convenient, with easy access to local attractions and amenities, making it a great base for exploring the area.
  5. Amenities: The range of amenities offered, including a swimming pool and fitness center, is often highlighted as a positive aspect of one's stay.
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Area for improvement

Bathroom

Parking

Entertainment

  1. Noise Levels: Some guests mention that noise can be an issue, either from adjacent rooms or external sources, which can disturb the peace.
  2. Internet Connectivity: Issues with Wi-Fi connectivity and speed have been highlighted, causing inconvenience for guests needing reliable internet.
  3. Breakfast Options: Though not universally criticized, some guests feel the breakfast selection could be improved in terms of variety and quality.
  4. Maintenance Issues: Occasional reports of maintenance issues within the rooms, such as with the air conditioning or bathroom fixtures, have been mentioned.
  5. Parking: While not a widespread concern, some guests have mentioned challenges with parking availability or convenience at peak times.

Amenities

Microwave

Extra beds/cribs

Pet friendly

Breakfast available

Breakfast available

Pool

Hot Tub

Parking available

Parking available

Free WiFi

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Related hotel videos

Score icon8.4

RateScore

Total 2,320 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.0

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booking

1,349 Reviews

8.7 / 10

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expedia

971 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Breakfast

Sleep

Bar

Food

Bathroom

Location

Amenities

Restaurant

Fitness

Parking

Atmosphere

Family

Business

Pool

Kitchen

Pets

Entertainment

Accessibility

Hot Tub

Gym

Air Conditioning

Nightlife

Transit

Wi-Fi

Spa

Wellness

Cleanliness was mentioned 278 times

16% Negative82% Positive

Reviews based on Cleanliness

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Stephanie Beetge5 months ago
3/5Google icon

The rooms are clean and sufficient, although a little small, but no big deal. Be prepared to bring your own pool towels if you want to go for a swim as they, “don’t have pool towels” or at least that is what I was told when I asked for some for myself and two kids. There were also only 3 bathroom towels in our room which has a capacity for 4 guests, which is what we had. When I asked for towels for our room the front desk was not very friendly about it and seemed annoyed that I was even asking.

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Andrea 99996 months ago

The day we booked the hotel website had FREE SUPERCHARGING listed under parking in a green box. Upon arrival we asked the desk clerk and she said that she would send the webpage to the manager and have her call us in our room. We never heard from the MANAGER. Checking out we asked another clerk about this and he said that THEY USED TO OFFER free supercharging. The paid sit down breakfast was good except for the bell pepper in the eggs. The bacon and kolaches were great. Our room was dated but large and clean. The bed was clean and comfortable. There was water on some of the carpet from the ice maker on the opposite wall. I would have given 4 stars EXCEPT for the misleading webpage and being ghosted by the manager. For in and out travelers like us a quicker breakfast would be nice. The FREE SUPERCHARGING was removed from the webpage so the manager obviously got the message.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 151

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Number of floors 4

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Number of buildings/towers 1

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Year Built 2011

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

122

Upload

111

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Baptist St. Anthony's Health Care System

1.12 km

Westgate Mall

1.4 km

Northwest Texas Hospitals

1.5 km

Texas Tech University Health Sciences Center

1.5 km

Cadillac Ranch

3 km

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Getting around

Amarillo, TX (AMA-Rick Husband Amarillo Intl.)

10 km

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Restaurants

Cafeteria & Grill

1.5 km

Sonic Drive-In

1.5 km

Jason's Deli

2 km

McDonald's

1 km

McDonald's

1.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1 - $2.2

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Coffee

$3.2 - $4.6

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$9.2 - $13.8

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Meal for 2 people, mid-range restaurant, three-course

$59.9 - $64.5

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Bottle of mid-range wine

$9.2

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McMeal at McDonalds

$10.1

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Coke/Pepsi 0.33L

$1.8 - $1.8

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Gasoline (1 liter)

$0.6 - $0.8

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Mobile phone monthly plan

$39.6 - $39.6

Weather In Amarillo

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°F

Precipitation In Amarillo

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome

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