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Image of Hilton Anaheim
Image of Hilton Anaheim
Image of Hilton Anaheim
Image of Hilton Anaheim
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1/5

Image of Hilton Anaheim
Image of Hilton AnaheimImage of Hilton AnaheimImage of Hilton AnaheimImage of Hilton Anaheim

Safety index

85 out of 100

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Safe area tag

Safe area

Business

Family

Spa

Hilton Anaheim

Rating icon

7.8

Fair (19,767 ratings)

Anaheim, United States - 

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140 m Anaheim Convention Center

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840 m Anaheim GardenWalk

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1.05 km Disneyland® Resort

Hotel Overview

Hilton Anaheim is a popular hotel that has garnered a mix of feedback from its guests.

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Hotel highlights

Property

Service

Location

  1. Location: Guests love the hotel's proximity to various attractions, making it convenient for sightseeing and entertainment.
  2. Amenities: The hotel's plethora of amenities, including a pool and fitness center, has been highly praised by guests.
  3. Spacious Rooms: Many have complimented the hotel's spacious and comfortable rooms, adding to the overall satisfaction of their stay.
  4. Staff Friendliness: The courteous and helpful staff is frequently mentioned as a highlight of guests' experiences.
  5. Cleanliness: The overall cleanliness of the hotel, including common areas and rooms, has been consistently noted by visitors.
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Area for improvement

Bathroom

Wi-Fi

Accessibility

  1. Parking Fees: High parking fees have been a point of contention for many guests, impacting their overall experience.
  2. Noise Levels: Some have reported issues with noise, either from neighboring rooms or external sources, which disturbed their stay.
  3. Service Inconsistencies: There have been reports of inconsistencies in service, with some guests feeling their needs were not adequately addressed.
  4. Pricey Dining Options: The cost of onsite dining options has been considered high by some visitors, making them look for alternatives elsewhere.
  5. Additional Fees: Guests have expressed dissatisfaction with unexpected additional fees, feeling these charges were not clearly communicated beforehand.

Amenities

Kids pool

Microwave

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Hot Tub

Hot Tub

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Related hotel videos

Score icon7.8

RateScore

Total 19,767 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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7.7

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8.6

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4.1/5

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3.5/5

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agoda

325 Reviews

8.0 / 10

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booking

2,728 Reviews

7.7 / 10

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expedia

1,516 Reviews

8.6 / 10

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google

9,429 Reviews

4.1 / 5

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tripadvisor

5,769 Reviews

3.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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9,429+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Bathroom

Sleep

Food

Parking

Fitness

Atmosphere

Business

Bar

Breakfast

Family

Pool

Accessibility

Wi-Fi

Gym

Kitchen

Transit

Restaurant

Entertainment

Nightlife

Air Conditioning

Safety

Couples

Wellness

Nature

Spa

Hot Tub

Pets

Property was mentioned 2498 times

26% Negative66% Positive

Reviews based on Property

User image
Janelle Quire2 months ago
2/5Google icon

Upon check in we were told that we would have to pay $25.00 for an early check in fee. We arrived at 1pm. They said at 2pm there would be no fee, so we decided to wait. We went to the bar/restaurant and were never greeted. Instead of wasting anymore time we just decided to pay the fee so we could start our Disneyland trip. They said they were charging us $25.00 at 1:30. We are Hilton Honor members and we have never been told to pay a fee. If rooms are available (which they were in this case) we are given a room. Again, at 2pm there was no charge. They still charged us. We just couldn’t wrap our heads around it. I should also add that my husband and I are both in customer service industries. We finally get into our room and it’s a corner room with several windows. It has been 78 degrees in here since the early morning. I called down to the front desk and they sent a wonderfully nice maintenance person to our room who moved the vents around but unfortunately did not solve the issue. We then received a phone call from the front desk who informed us that they will credit us $50.00 but with no mention of changing rooms. It’s 78 degrees in our room. We had to ask to be moved. I’m waiting for a call back. After asking to be moved, they found another room for us, but now we are waiting for keys, prolonging our vacation even more. We understand that times get busy, and sometimes things take time to get resolved but the lack of customer service from the this Hilton property is unacceptable. We’ve stayed at many Hilton properties and I’ve never had such a disappointing stay.

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Michael Crawford1 month ago
5/5Google icon

Hello travelers! I want the world to know from a man and his wife that’s always traveling around the world. And as busy as we've been since returning from our vacation at Disneyland. It wouldn't be fair if I didn't write this well deserved 5 Star review. Because first of all you'll never find a better staff or that have better people skills regarding true old school hospitality, accommodating mindsets, genuinely friendly, Love for the human element, exceptional kindness, making you feel like family. I could truly go on and on, but the reality is you need to experience the treatment that my wife and I have from The Hilton Anaheim's staff, before you even think about staying anywhere else when you're vacationing at Disneyland and California Adventure! My wife and I are so pleased and committed to making the Hilton our fist and only choice to stay when I am traveling on business, or my wife and I are traveling for pleasure to Southern California. I want to take this time to acknowledge the reason why now I'm so committed to Hilton Hotels and specifically this property, The Hilton Anaheim, it's because of Kristina, Assistant Director Front Office, Melissa, Evelina, Denny, Victoria, Adrian, Yohanna, Julio, Sabrina, and so many more of Hilton Anaheim’s staff, unfortunately I didn’t get all their names. And the fact is all of their staff that I had the pleasure of dealing with had such incredible people skills. And the way they conducted themselves on such a professionalism level was second to none in the hospitality business. And it truthfully was like nothing that I’ve ever had the pleasure of experiencing, the way they honestly went above and beyond to achieve total customer satisfaction, and even if they didn't mean it, they made me and my wife feel like family. And I just feel this staff needs to be commended and recognized, for being such outstanding employees that they are, totally committed to Hilton's Corporate policies of achieving 💯% total customer satisfaction. Thank you so much Hilton Anaheim staff, for being so incredibly committed to total customer satisfaction. We Love you all and are so excited about seeing you again soon. Sincerely, Happy New Year from Michael & Gloria Crawford.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 1572

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Number of floors 14

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Number of buildings/towers 2

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Year Built 1984

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

38

Upload

24

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Anaheim Convention Center

140 m

Anaheim GardenWalk

840 m

Disneyland® Resort

1.05 km

Disney California Adventure® Park

1.33 km

Downtown Disney® District

3 km

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Getting around

Anaheim Regional Transportation Intermodal Center

5.5 km

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Airports Nearby

John Wayne Airport (SNA)

9.5 km

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Restaurants

Disney California Adventure

980 m

Pacific Wharf

980 m

Flo's V8 Cafe

910 m

Cozy Cone Motel

910 m

Luigi's Rollickin' Roadsters

910 m

Street View

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Daytime safety

88 out of 100

Very Safe

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Nighttime safety

75 out of 100

Safe

Anaheim safety index

Safety

Crime

85

Overall Safety Index

Very Safe

An average rating of the six safety categories

85 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

73

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Safe

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Likelihood of theft.

lowhigh

80

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

67

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

94

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

23

Overall Crime index

Low

An average rating of the crime categories

23 out of 100

Property crime severity

Low

28

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Mugging or robbery  20/100

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Car theft  20/100

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Car break-ins  28/100

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Home break-ins  24/100

Violent crime severity

Low

21

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Physical attacks  20/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

20

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Insult or harassment in public  18/100

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Corruption or bribery  22/100

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Drug problem  23/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $3.7

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Coffee

$3.7 - $5.5

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$13.7 - $27.4

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Public transport, one-way ticket

$1.4 - $6.4

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Taxi 1km (normal tariff)

$1.6 - $2.3

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Meal for 2 people, mid-range restaurant, three-course

$45.7 - $109.6

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Bottle of mid-range wine

$8.2 - $18.3

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McMeal at McDonalds

$7.3 - $9.1

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Coke/Pepsi 0.33L

$2.3 - $3.7

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Public transport, monthly pass

$22.8 - $182.6

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Gasoline (1 liter)

$1.1 - $1.4

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Mobile phone monthly plan

$39.3 - $59.4

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Fitness club, monthly fee

$45.7 - $91.3

Weather In Anaheim

°C
°F

Precipitation In Anaheim

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets

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