The Ritz-Carlton, Pentagon City, located in Arlington, is a highly reputed hotel known for its luxurious accommodations and impeccable service. Based on user reviews, guests generally have a positive experience during their stay, appreciating the hotel's attention to detail and the quality of its amenities. However, like any establishment, it has its areas of improvement as noted by some guests.
1/5
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Safety index
82 out of 100
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The Ritz-Carlton, Pentagon City
8.9
(1,224 ratings)
Arlington, United States -
Nearby Fashion Center at Pentagon City
1.26 km Pentagon
1.5 km Arlington National Cemetery
Hotel Overview
Hotel highlights
Location
Cleanliness
Bar
- Exceptional Service: Staff are highly praised for their attentiveness and professionalism, making guests feel genuinely cared for.
- Luxurious Rooms: Rooms are well-appointed, spacious, and offer modern amenities, contributing to a comfortable and high-end stay.
- Strategic Location: Its proximity to significant landmarks and public transportation options makes it a convenient choice for travelers.
- Gourmet Dining: The on-site restaurants provide a variety of exquisite dining experiences, receiving high marks for both quality and variety.
- Overall Cleanliness: High standards of cleanliness are consistently mentioned, with the hotel maintaining a pristine environment throughout.
Area for improvement
Wi-Fi
- Price Point: Some guests find the hotel to be on the pricier side, making it less accessible for all types of travelers.
- Additional Fees: Unexpected fees for services such as parking and WiFi can add up, causing some dissatisfaction.
- Occasional Noise: Due to its location, some guests have mentioned noise disturbances from outside the hotel, particularly in rooms facing the street.
- Limited Pool Hours: The swimming pool has restricted hours of operation, which has been a point of contention for some families and individuals looking to relax.
- Reservation Issues: A few guests experienced difficulties with reservation confirmations and room assignments upon arrival, leading to inconveniences.
Amenities
Microwave
Extra beds/cribs
Breakfast available
Parking available
Free WiFi
Laundry
Housekeeping
Room service
Related hotel videos
RateScore
Total 1,224 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
231 Reviews
8.3 / 10
expedia
993 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Bar
Cleanliness
Food
Sleep
Amenities
Business
Parking
Atmosphere
Breakfast
Transit
Bathroom
Fitness
Family
Gym
Kitchen
Wellness
Accessibility
Entertainment
Wi-Fi
Restaurant
Couples
Nightlife
Spa
Air Conditioning
Location was mentioned 214 times
Reviews based on Location
Had a great stay for a business trip. The hotel is beautiful, with close proximity to the Metro. The Club Lounge is a terrific amenity. Dining experience at Sante was enjoyable. Will definitely return on my next trip to the area.
I read a lot of the reviews and the few that are complaining the most have very little actual reviews and the reviews they do have are all negative-keep that in mind when you’re reading. We stayed this week with a group for a burial at Arlington. Location was perfect. The view was hard in some areas but it was still stunning. On arrival valet was very professional and the bellman (Kevin) was prompt. We tipped both well. The gentleman at check in was curt and rude but I didn’t let him ruin the experience. The room itself was small but very clean and well kept. The finishes were expected. It is a $300 room-and honestly that’s a deal considering you are right across the street from the pentagon and Arlington…yall this is a great deal. We’ve paid much higher in large cities with less to speak of. Pay the price. Let me tell you what is worth the money. The club level experience!! Spend that money. We were on the 18th floor and the food was an experience. The concierge in the lounge was impeccable. Professional. Attentive. And anticipated things. It’s magic what they produce out of that tiny little room of their kitchen! All day long there is something to eat up there…I was remarkably surprised at the depth of food for breakfast, lunch and appetizers! Adult beverages were served -and again…I was shocked at the depth of choices in that tiny space. We did have a reception after the burial and it was also great. The desserts were like tiny works of art. The blasts of flavor in every bite. Solomon was our check out bellman and he was the cherry at the end of the trip. The only rude staff we ran into was the check in fella and honestly…on the “importance of the trip” I give him a 1. Pay the money for the club level. You won’t regret it.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 365
Number of floors 18
Number of buildings/towers 1
Year Built 1990
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
217Upload
68Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
63 out of 100
Safe
Nighttime safety
36 out of 100
Unsafe
Arlington safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
82 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
67
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
85
Property safety
Very Safe
Likelihood of theft.
81
Political safety
Safe
Potential for infringement of political rights or political unrest.
61
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
High
An average rating of the crime categories
61 out of 100
Property crime severity
High
65
Mugging or robbery 59/100
Car theft 53/100
Car break-ins 66/100
Home break-ins 54/100
Violent crime severity
High
65
Physical attacks 59/100
Racism or religion motivated attacks 46/100
Other crime severity
High
71
Insult or harassment in public 62/100
Corruption or bribery 57/100
Drug problem 66/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.4 - $3.5
Coffee
$3.7 - $8.2
Beer 0.5L
$1.6 - $4.6
Meal, inexpensive restaurant
$18.3 - $45.8
Public transport, one-way ticket
$1.8 - $4.1
Taxi 1km (normal tariff)
$1.7 - $2.8
Meal for 2 people, mid-range restaurant, three-course
$73.3 - $229
Bottle of mid-range wine
$11 - $27.5
McMeal at McDonalds
$8.2 - $13.7
Coke/Pepsi 0.33L
$1.8 - $4.6
Public transport, monthly pass
$64.1 - $164.9
Gasoline (1 liter)
$0.8 - $1.2
Mobile phone monthly plan
$39.4 - $100.8
Fitness club, monthly fee
$55 - $182.3
Weather In Arlington
Precipitation In Arlington
Air Quality
Moderate
PM2.57
PM1015
42
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Heavy
Potential slowdowns and congestion, expect delays during peak travel times.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
No pets, service animals welcome