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Image of JW Marriott Turnberry Resort & Spa
Image of JW Marriott Turnberry Resort & Spa
Image of JW Marriott Turnberry Resort & Spa
Image of JW Marriott Turnberry Resort & Spa
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1/5

Image of JW Marriott Turnberry Resort & Spa
Image of JW Marriott Turnberry Resort & SpaImage of JW Marriott Turnberry Resort & SpaImage of JW Marriott Turnberry Resort & SpaImage of JW Marriott Turnberry Resort & Spa

Safety index

86 out of 100

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Safe area tag

Safe area

Business

Family

Golf

Luxury

Pet-friendly

Spa

Shopping

Adventure sport

JW Marriott Turnberry Resort & Spa

Rating icon

8.6

Good (5,091 ratings)

Aventura, United States - 

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560 m Aventura Mall

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1.26 km Aventura Hospital & Medical Center

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1.5 km Sunny Isles Beach Beach

Hotel Overview

JW Marriott Turnberry Resort & Spa, located in Aventura, is highly regarded by guests for its luxurious amenities and exceptional service. Nestled in a picturesque setting, the resort offers an unforgettable experience with its blend of comfort, elegance, and leisure activities. User reviews often highlight the resort's ability to provide a serene and indulgent escape.

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Hotel highlights

Property

Fitness

Family

  1. Exceptional Service: Guests consistently praise the attentive and personalized service provided by the staff.
  2. World-Class Amenities: The resort offers top-notch amenities, including a spa, golf course, and multiple pools.
  3. Delicious Dining Options: The on-site restaurants receive high marks for their variety and quality of cuisine.
  4. Spacious and Elegant Rooms: Accommodations are noted for their comfort, elegance, and generous space.
  5. Beautiful Grounds and Surroundings: The resort's landscaping, architecture, and overall environment are highly appreciated.
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Area for improvement

Parking

Sleep

Bathroom

  1. High Costs: Many guests find the pricing for rooms, services, and amenities to be on the higher side.
  2. Occasional Noise Issues: Some guests have reported disturbances due to both internal and external noise sources.
  3. Booking Challenges: During peak times, securing reservations for dining, spa appointments, or golf can be difficult.
  4. Limited Parking: The availability of parking spaces can be a concern for those traveling by car.
  5. Busy Pools: The swimming pools can become crowded, especially during high-season or family-oriented holidays.

Amenities

Kids pool

Waterslide

Babysitting

Babysitting

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Parking available

Parking available

Pool

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Related hotel videos

Score icon8.6

RateScore

Total 5,091 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.4

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8.4

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4.4/5

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4.0/5

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agoda

15 Reviews

8.8 / 10

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booking

563 Reviews

8.4 / 10

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expedia

1,049 Reviews

8.4 / 10

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google

2,905 Reviews

4.4 / 5

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tripadvisor

559 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,905+ People Are Talking

Service

Property

Fitness

Family

Food

Cleanliness

Location

Amenities

Atmosphere

Parking

Bar

Pool

Sleep

Bathroom

Wellness

Breakfast

Business

Spa

Nature

Safety

Kitchen

Accessibility

Nightlife

Couples

Restaurant

Transit

Gym

Air Conditioning

Beach

Service was mentioned 642 times

30% Negative66% Positive

Reviews based on Service

User image
Jennifer C2 months ago

My 15-year-old niece and I are currently staying at this property for two nights. I'm surprised at the extent of negative reviews written about this property, as we think it's great. We booked to stay here through the American Express Fine Hotels & Resorts Program and the value through this program is very good. ||||We had a VIP check-in area, received a room upgrade to a suite upon arrival, received a nice fruit plate as a welcome gift and a $100 food and beverage credit to be used for our stay. Everything has been seamless and smooth!||||The waterpark, which was our main reason for staying here, was great. Since we are here just before most of the Florida schools release for break - the waterpark is not overly crowded and we enjoyed multiple rides and the Flow Rider (which is a must try)!||||The hotel is a short 10 minute walk to Aventura Mall which has many restaurants to choose from. ||||Lastly, the service at the hotel has been very good. ||||I can't say our experience has been anything but positive so far! I'd definitely stay here again (if bringing my nieces and nephews). Enjoy!

User image
Sofia Long1 month ago
1/5Google icon

The worst service I have experienced in a very long time! From security showing up at 1 am and weakening us up, saying that we are being too loud and it’s our “ last warning before we getting evicted “ - mind you it’s me, my husband and our 2 yo daughter, I was confused by why we getting kicked out, and I asked security if maybe he had a wrong room.. he told me , no it’s my room number and I need to be quiet or we need to leave…actually security was at the wrong room, however no apologies for harassment at 1 am… Next day I asked to speak to the manager, and was told that the manager is busy assisting guests of the hotel- because apparently we just homeless people squatting here for 1000 a night… but I was told that security guard is on the way to talk to me. After 30 min of waiting, no one showed up and we had to go to dinner. We requested our car from valet and after another 30 min of wait was told that it’s parked not far away and we can go get it our self’s… Next morning I finally got a chance to speak with a manager, who was pleasant and apologized and offered us few hundred credit…with the prices of anything here , she pretty much bought us a cheeseburger for our sleepless night and rude treatment from management. We where still trying to have a nice family vacation and let it go. However, we missed the house keeping ( my daughter pressed no service button, totally our fault) so I called the housekeeping and apologized for inconvenience and asked for a bed change, towels, toilet paper and water. Young man showed up and gave us 2 sheets , so WE can change the bed… nothing else. My husband had to chaise someone in a hallway to get toilet paper… I contacted the management and got 0 response. I am absolutely shocked by this experience. Definitely not the 4 star hotel.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 685

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

4

Download

132

Upload

117

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Aventura Mall

560 m

Aventura Hospital & Medical Center

1.26 km

Sunny Isles Beach Beach

1.5 km

Gulfstream Park Racing and Casino

1.5 km

Hollywood Beach

5.5 km

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Getting around

Brightline Aventura Station

3 km

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Airports Nearby

Fort Lauderdale-Hollywood Intl. Airport (FLL)

11 km

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Restaurants

Shake Shack

630 m

Rosetta Bakery

560 m

Serafina Miami

630 m

Joe & The Juice

630 m

Tap 42 Aventura

630 m

Street View

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Daytime safety

77 out of 100

Safe

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Nighttime safety

51 out of 100

Risky

Aventura safety index

Safety

Crime

86

Overall Safety Index

Very Safe

An average rating of the six safety categories

86 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

86

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

49

Overall Crime index

Moderate

An average rating of the crime categories

49 out of 100

Property crime severity

Moderate

56

Crime category icon

Mugging or robbery  39/100

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Car theft  42/100

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Car break-ins  54/100

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Home break-ins  48/100

Violent crime severity

Moderate

55

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Physical attacks  39/100

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Racism or religion motivated attacks  32/100

Other crime severity

Moderate

58

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Insult or harassment in public  40/100

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Corruption or bribery  50/100

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Drug problem  66/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $2.7

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Coffee

$3.2 - $6.4

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$11 - $45.8

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Public transport, one-way ticket

$1.8 - $3.7

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Taxi 1km (normal tariff)

$1.4 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$45.8 - $109.9

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Bottle of mid-range wine

$8.2 - $12.8

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McMeal at McDonalds

$9.2 - $10.1

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Coke/Pepsi 0.33L

$1.8 - $2.7

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Public transport, monthly pass

$59.5 - $137.4

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$39.4 - $91.6

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Fitness club, monthly fee

$18.3 - $136.5

Weather In Aventura

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°F

Precipitation In Aventura

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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