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Image of Boston Marriott Copley Place
Image of Boston Marriott Copley Place
Image of Boston Marriott Copley Place
Image of Boston Marriott Copley Place
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1/5

Image of Boston Marriott Copley Place
Image of Boston Marriott Copley PlaceImage of Boston Marriott Copley PlaceImage of Boston Marriott Copley PlaceImage of Boston Marriott Copley Place

Safety index

87 out of 100

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Safe area tag

Safe area

Business

Adventure sport

Boston Marriott Copley Place

Rating icon

8.3

Good (9,208 ratings)

Boston, United States - 

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Nearby Copley Place

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280 m Copley Square

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840 m Northeastern University

Hotel Overview

Boston Marriott Copley Place is widely appreciated for its prime location, offering guests convenient access to a variety of attractions and amenities. This hotel is ideal for travelers looking to explore the city or attend events nearby. Based on user reviews, the hotel has received praise for various aspects of its service and facilities, but it has also faced criticism in certain areas. Below are the top five good and bad things about this hotel, as reflected in the feedback from guests.

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Hotel highlights

Property

Location

Service

  1. Prime Location: Situated in the heart of the city, the hotel provides easy access to popular tourist attractions, shopping, and dining options.
  2. Comfortable Rooms: Guests have appreciated the comfortable and well-appointed rooms, equipped with modern amenities.
  3. Friendly Staff: The hotel staff is noted for being friendly, helpful, and professional, enhancing the overall guest experience.
  4. Impressive Views: Many rooms offer spectacular views of the city, adding a memorable aspect to guests' stays.
  5. Quality Facilities: The hotel features well-maintained fitness facilities and meeting spaces, suitable for both leisure and business travelers.
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Area for improvement

Wi-Fi

Kitchen

Air Conditioning

  1. Expensive Parking: Guests have found the parking to be quite expensive, which could add a significant cost to the stay.
  2. Internet Issues: Some guests have experienced issues with the Wi-Fi connectivity, which can be frustrating for those needing reliable internet access.
  3. Noise Levels: Due to its central location, some rooms may be affected by street noise, which can disturb light sleepers.
  4. Pricey Food and Beverages: Dining options within the hotel can be costly, leading some guests to seek alternatives outside.
  5. Inconsistent Room Quality: While many rooms are modern and comfortable, others appear to be in need of updates, leading to a mixed experience among guests.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Parking available

Parking available

Air conditioning

Air conditioning

Free WiFi

Restaurant

Bar

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Related hotel videos

Score icon8.3

RateScore

Total 9,208 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.2

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8.8

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4.3/5

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4.0/5

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agoda

90 Reviews

8.7 / 10

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booking

1,121 Reviews

8.2 / 10

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expedia

1,218 Reviews

8.8 / 10

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google

2,717 Reviews

4.3 / 5

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tripadvisor

4,062 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,717+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Sleep

Atmosphere

Business

Accessibility

Food

Fitness

Bar

Bathroom

Wi-Fi

Parking

Breakfast

Pool

Gym

Transit

Safety

Entertainment

Family

Kitchen

Nature

Restaurant

Couples

Nightlife

Air Conditioning

Hot Tub

Wellness

Spa

Property was mentioned 643 times

13% Negative80% Positive

Reviews based on Property

User image
Sunxin Jiang3 months ago
3/5Google icon

Very convenient location, connect directly to the mall. Overall the hotel is a solid choice if you visit Boston downtown. However, be aware that the hotel does NOT handle packages for you. I was told by the hotel by calling and email before I arrived that they take packages, but the reality is it's not entirely accurate, since the packages handled by Fedex store in the building. You will be charged for pick up fees. Depends on the weight it can cost up to $150. Not happy with the hidden cost despite I asked in front.

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Deena P4 months ago

Location is excellent, right in the heart of the city. It’s not a quaint hotel but a large, bustling convention type. However the rooms are a decent size for a city and they are clean. My main issue and one I have had with multiple Bonvoy properties lately, is the lack of a true bathroom door. Not everyone wants a sliding door to a bathroom. They never fully close and offer no privacy. I understand Bonvoy is seeing this as space saving and a way to make their rooms appear more open and spacious, but please- bring back the bathroom door.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 1147

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Number of floors 38

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

95

Upload

28

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Copley Place

Nearby

Copley Square

280 m

Northeastern University

840 m

Boston Common

1.19 km

Fenway Park

1.4 km

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Getting around

Prudential Station

210 m

Back Bay Station

350 m

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Airports Nearby

Logan International Airport (BOS)

7.5 km

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Restaurants

Eataly

210 m

Blue Bottle Coffee

280 m

The Cheesecake Factory

280 m

Bar 10

210 m

Earls Kitchen + Bar

280 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Boston safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

67

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

82

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

90

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

Crime category icon

Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Boston

°C
°F

Precipitation In Boston

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets

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