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Image of citizenM Boston North Station
Image of citizenM Boston North Station
Image of citizenM Boston North Station
Image of citizenM Boston North Station
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1/5

Image of citizenM Boston North Station
Image of citizenM Boston North StationImage of citizenM Boston North StationImage of citizenM Boston North StationImage of citizenM Boston North Station

Safety index

84 out of 100

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Safe area tag

Safe area

Business

citizenM Boston North Station

Rating icon

8.8

Good (6,868 ratings)

Boston, United States - 

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Nearby TD Garden

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280 m The Freedom Trail

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700 m Massachusetts General Hospital

Hotel Overview

CitizenM Boston North Station is a hotel that garners attention for its modern design and convenient location, as evidenced by user reviews. It is primarily appreciated for its unique blend of comfort, style, and functionality, catering to the needs of both business and leisure travelers. The hotel's commitment to providing a memorable stay is evident through the positive aspects highlighted by guests. However, despite its many strengths, there are also areas where guests feel improvements could be made.

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Hotel highlights

Property

Service

Location

  1. Convenient Location: Positioned near local attractions and transport links, making it easy for guests to explore the city.
  2. Modern Amenities: Offers up-to-date facilities and technology that cater to the needs of modern travelers.
  3. Comfortable Rooms: Praised for having cozy, well-designed rooms that provide a good night's sleep.
  4. Efficient Service: Staff are noted for their friendly, helpful nature and efficient service.
  5. Unique Ambiance: The hotel's distinctive design and atmosphere make it a memorable place to stay.
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Area for improvement

Bathroom

Parking

Air Conditioning

  1. Limited In-Room Amenities: Some guests find the selection of in-room amenities to be lacking compared to other hotels.
  2. Price Point: A number of guests feel that the hotel's prices are a bit high for the value provided.
  3. Noise Issues: Reports of noise disturbances from both inside and outside the hotel, affecting sleep quality.
  4. Food and Beverage Options: Limited on-site dining options and the quality of food has been a point of contention for some.
  5. Room Size: While comfortable, the rooms are perceived by some guests as being on the smaller side for the price paid.

Amenities

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

Business services

Business services

24/7 front desk

24/7 front desk

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Related hotel videos

Score icon8.8

RateScore

Total 6,868 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.7

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9.0

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4.3/5

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4.5/5

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agoda

29 Reviews

8.8 / 10

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booking

3,363 Reviews

8.7 / 10

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expedia

1,917 Reviews

9.0 / 10

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google

654 Reviews

4.3 / 5

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tripadvisor

905 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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654+ People Are Talking

Property

Service

Location

Amenities

Sleep

Cleanliness

Bar

Atmosphere

Bathroom

Breakfast

Food

Accessibility

Entertainment

Transit

Parking

Restaurant

Safety

Business

Nightlife

Fitness

Gym

Couples

Kitchen

Family

Air Conditioning

Nature

Property was mentioned 319 times

13% Negative79% Positive

Reviews based on Property

User image
Bridget S1 month ago

My adult daughter and I stayed here for the Madonna concert. I chose this hotel because it was reasonably priced and at the TD Garden building and north station. |Check in was smooth even though I somehow booked 2 rooms, one paid the other not. The employee, I never got her name, was really nice and fixed it and was able to get us in our room within minutes.|The room was small but perfect for a couple or 2 people who don’t mind sleeping in the same bed. |The bed is king size but square and right against the window which I loved because the view of the city was unbelievable. |The bathroom is small and not real private so if you are shy about using the bathroom, whoever is in the room can hear everything. It didn’t bother me or my daughter.|Everything in the room can be run from the iPad in the room, from the light and tv to the shades oh and mood lighting which is pretty cool. |We paid for breakfast ahead of time and it was very good, your typical cold stuff and pastries but also eggs, sausage, bacon, home fries and beans. |I love the whole look of the place too. |Overall we loved the hotel and the employees we dealt with were very nice and helpful. We will definitely be back!

User image
Hasan Can Terzi4 months ago
5/5Google icon

I think this hotel is perfect for holiday and business purposes. Under of hotel building there is a metro station with two line and north train station. Room is small I think it is not for long time accommodation. It is ok for short stay (4-5 days). Scenery is wonderful you can see downtown or river side from high with beautiful day and night scenery.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 272

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Number of floors 8

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Number of buildings/towers 1

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Year Built 2019

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

250

Upload

85

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

TD Garden

Nearby

The Freedom Trail

280 m

Massachusetts General Hospital

700 m

New England Aquarium

1.19 km

Boston Common

1.26 km

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Getting around

North Station

140 m

Haymarket Station

420 m

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Airports Nearby

Logan International Airport (BOS)

3.5 km

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Restaurants

Hub Hall

Nearby

Big Night Live

Nearby

The Greatest Bar

Nearby

West End Johnnies

140 m

Budweiser Legends Club

140 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Boston safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

67

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

72

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

81

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

83

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Boston

°C
°F

Precipitation In Boston

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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