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Image of DoubleTree by Hilton Boston - Downtown
Image of DoubleTree by Hilton Boston - Downtown
Image of DoubleTree by Hilton Boston - Downtown
Image of DoubleTree by Hilton Boston - Downtown
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1/5

Image of DoubleTree by Hilton Boston - Downtown
Image of DoubleTree by Hilton Boston - DowntownImage of DoubleTree by Hilton Boston - DowntownImage of DoubleTree by Hilton Boston - DowntownImage of DoubleTree by Hilton Boston - Downtown

Safety index

72 out of 100

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Safe area tag

Safe area

Business

DoubleTree by Hilton Boston - Downtown

Rating icon

7.6

Fair (7,052 ratings)

Boston, United States - 

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Location icon

770 m Boston Common

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840 m Newbury Street

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1.05 km Copley Place

Hotel Overview

DoubleTree by Hilton Boston - Downtown is a hotel that has received mixed reviews from guests. The feedback highlights both positive and negative aspects of the hotel experience, offering a comprehensive summary for potential visitors.

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Hotel highlights

Location

Atmosphere

Transit

  1. Location: Conveniently located in the downtown area, making it easy for guests to explore the city.
  2. Staff Friendliness: The hotel staff receives high praise for their welcoming and helpful attitude.
  3. Comfortable Rooms: Many visitors appreciate the comfort and cleanliness of the rooms.
  4. Amenities: The hotel offers a variety of amenities that guests find satisfactory, including a fitness center.
  5. Quality of Food: The on-site dining options are often highlighted as a positive aspect, with good quality food.
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Area for improvement

Accessibility

Bathroom

Kitchen

  1. Noise Levels: Some guests have had issues with noise, both from inside the hotel and the surrounding area.
  2. Room Size: Several reviews mention that the rooms, particularly the bathrooms, can feel cramped.
  3. High Prices: A common criticism is the relatively high cost of both the rooms and the on-site amenities.
  4. Parking Issues: Guests frequently express dissatisfaction with the parking situation, noting a lack of convenience and high fees.
  5. Internet Connectivity: Problems with the Wi-Fi connectivity and speed have been a point of frustration for many visitors.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Housekeeping

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Related hotel videos

Score icon7.6

RateScore

Total 7,052 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.7

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7.8

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8.0

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3.6/5

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4.0/5

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agoda

276 Reviews

7.7 / 10

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booking

647 Reviews

7.8 / 10

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expedia

1,002 Reviews

8.0 / 10

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google

2,874 Reviews

3.6 / 5

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tripadvisor

2,253 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,874+ People Are Talking

Property

Service

Accessibility

Location

Cleanliness

Sleep

Bathroom

Amenities

Breakfast

Atmosphere

Food

Kitchen

Transit

Air Conditioning

Parking

Restaurant

Business

Bar

Safety

Wi-Fi

Entertainment

Family

Fitness

Gym

Nature

Nightlife

Couples

Wellness

Property was mentioned 988 times

36% Negative52% Positive

Reviews based on Property

User image
Adriana Larotta4 months ago
4/5Google icon

I had a good experience at this hotel. The facilities were well-maintained, and the room was equipped with everything I needed. The beds were comfortable, the room is quite dark, which allowed for a great night's rest. The hotel is conveniently located, particularly for those with business in the financial district of New York. They had a good desk and reliable internet, which was great for work. However, the elevators need improvement. They take a long time, possibly due to the building's age and the numerous floors it has. This can lead to frustrating wait times whether you're going up or down. I found better breakfast options nearby, so the hotel's restaurant might not be your best choice. the hotel offers a 4 PM check-in and an 11 AM check-out. The service was friendly, and they even provided complimentary welcome cookies. In fact, I initially arrived at the wrong hotel, but they were very helpful in directing me to the correct one. The hotel offers a luggage storage service until 10 PM, which can be handy if you have an early check-out. Overall, I recommend this hotel, especially if you're in town for business. While the area can be pricey, it's conveniently located, with easy access to many tourist spots, the subway, and the ferry to Liberty Island.

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Shiquerra Mackenzie2 months ago
3/5Google icon

We checked out of this hotel today and overall were satisfied. Staff were helpful, hotel was clean and our room spacious. Location is excellent, not in the heart of the midtown chaos but close enough. Elevators however, are ridiculous to the point where they are almost a hazard. Due to the silly building design, there are too few of them and they are constantly jam packed. You are waiting 15-20 minutes just to get up or down which is an irritation right at the start or end of your day. Add to the mix that the poor cleaners/janitors do not have their own service elevator so have to take all their cleaning equipment in those same lifts. God forbid someone has a health emergency on one of the 44 floors, you might be dead by the time you get to the ground floor because an ambulance crew would struggle to get up/you not able to get down. Therefore, Hotel NOT recommended for people with mobility issues or volatile health concerns.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 267

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Number of floors 6

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Number of buildings/towers 1

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Year Built 2000

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

176

Upload

97

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Boston Common

770 m

Newbury Street

840 m

Copley Place

1.05 km

Copley Square

1.19 km

New England Aquarium

1.5 km

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Getting around

Tufts Medical Center Station

Nearby

South Station

910 m

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Airports Nearby

Logan International Airport (BOS)

6.5 km

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Restaurants

Rock Bottom Restaurant & Brewery

350 m

Wisteria Restaurant

Nearby

Royale Boston

280 m

The Tam

280 m

Starbucks

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

Boston safety index

Safety

Crime

72

Overall Safety Index

Safe

An average rating of the six safety categories

72 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Safe

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Likelihood of theft.

lowhigh

80

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

53

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

80

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In Boston

°C
°F

Precipitation In Boston

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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