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Image of Mandarin Oriental, Boston
Image of Mandarin Oriental, Boston
Image of Mandarin Oriental, Boston
Image of Mandarin Oriental, Boston
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1/5

Image of Mandarin Oriental, Boston
Image of Mandarin Oriental, BostonImage of Mandarin Oriental, BostonImage of Mandarin Oriental, BostonImage of Mandarin Oriental, Boston

Safety index

87 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Pet-friendly

Spa

Boutique

Mandarin Oriental, Boston

Rating icon

9.0

Excellent (2,738 ratings)

Boston, United States - 

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Location icon

280 m Copley Place

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420 m Copley Square

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980 m Northeastern University

Hotel Overview

Mandarin Oriental, Boston is a luxury hotel that garners praise for its high-quality service and posh accommodations. Guests usually leave satisfied with their experiences, noting the establishment's attention to detail and commitment to providing a comfortable and upscale stay.

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Hotel highlights

Service

Property

Bar

  1. Exceptional Service: The staff's attention to detail and personalized care is consistently lauded.
  2. Luxurious Rooms: Guests appreciate the spacious, elegantly furnished rooms and modern amenities.
  3. Prime Location: Its central location makes it an ideal base for exploring the city, with many attractions within walking distance.
  4. Wellness Facilities: The hotel's wellness offerings, including a spa and fitness centre, receive high praise for their quality and variety.
  5. Gourmet Dining: The on-site dining options are celebrated for their exquisite cuisine and variety.
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Area for improvement

Sleep

  1. High Price Point: The luxurious experience comes with a steep price tag, which some guests find prohibitive.
  2. Limited Parking: The availability of parking is often cited as a challenge, with guests noting the lack of convenience.
  3. Occasional Noise Issues: Some guests report disturbances from noise within the hotel or the surrounding area.
  4. Reservation Complications: A few guests have experienced difficulties with booking or reservation errors.
  5. Room Preferences Not Always Honored: There have been instances where guests’ specific room requests were not accommodated upon check-in.

Amenities

Microwave

Babysitting

Babysitting

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Parking available

Parking available

Spa

Pet friendly

Pet friendly

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Related hotel videos

Score icon9.0

RateScore

Total 2,738 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.2

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9.2

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4.5/5

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4.5/5

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agoda

6 Reviews

8.8 / 10

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booking

67 Reviews

8.2 / 10

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expedia

362 Reviews

9.2 / 10

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google

1,091 Reviews

4.5 / 5

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tripadvisor

1,212 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,091+ People Are Talking

Service

Property

Bar

Dining

Location

Atmosphere

Breakfast

Room

Fitness

Bathroom

Cleanliness

Restaurant

Nature

Business

Pool

Sleep

Parking

Family

Spa

Kitchen

Wellness

Nightlife

Pets

Wi-Fi

Transit

Service was mentioned 258 times

15% Negative80% Positive

Reviews based on Service

User image
Ashley Risse3 months ago
5/5Google icon

We very much enjoyed our Afternoon Tea in the hotel lobby with excellent service by Andreas and Lisa. They went above and beyond to make the afternoon special. The pastry chef is a true talent. Already looking forward to our next visit!

User image
MAX FRASER2 months ago
4/5Google icon

Complimentary champagne on arrival was unexpected. Your concierge was superb over our 2-night stay. Was quite surprised / disappointed that there was not a dedicated movie channel on your TV in the room. When it was suggested that people connect Netflix to the TV from their phone on laptop, we needed someone to show us how to do this - they could not do it, so it left me feeling pretty upset. Otherwise comfort, service, atmosphere etc was sensational

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Apr, 2023Jul, 2023Now

General Info

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Total number of rooms 148

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Number of floors 8

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Number of buildings/towers 1

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Year Built 2008

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

97

Upload

29

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Copley Place

280 m

Copley Square

420 m

Northeastern University

980 m

Fenway Park

1.12 km

Boston Common

1.19 km

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Getting around

Copley Station

350 m

Back Bay Station

630 m

Boston, MA (BNH-Boston Harbor Seaplane Base)

8.5 km

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Restaurants

Eataly

350 m

Wagamama

Nearby

Atlantic Fish Co.

Nearby

Porto

210 m

Starbucks

Nearby

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Boston safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

67

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

82

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

90

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

Crime category icon

Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Boston

°C
°F

Precipitation In Boston

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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