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Image of The Ritz-Carlton, Boston
Image of The Ritz-Carlton, Boston
Image of The Ritz-Carlton, Boston
Image of The Ritz-Carlton, Boston
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1/5

Image of The Ritz-Carlton, Boston
Image of The Ritz-Carlton, BostonImage of The Ritz-Carlton, BostonImage of The Ritz-Carlton, BostonImage of The Ritz-Carlton, Boston

Safety index

84 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Pet-friendly

Spa

The Ritz-Carlton, Boston

Rating icon

9.0

Excellent (769 ratings)

Boston, United States - 

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350 m Boston Public Garden

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420 m Boston Common

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630 m Newbury Street

Hotel Overview

The Ritz-Carlton, Boston is a luxury hotel that has garnered a range of reactions from its guests. Based on user reviews, this establishment offers a mix of exceptional and less impressive experiences, characterized by its amenities, service quality, and overall atmosphere.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Guests frequently praise the attentive and personalized service provided by the hotel staff.
  2. Luxurious Amenities: Many reviews highlight the high-quality amenities, including the spa, fitness center, and dining options supplied.
  3. Prime Location: Its central location is often cited as a major advantage, making it easy for guests to explore the city.
  4. Comfortable Accommodations: The rooms and suites are frequently described as spacious, well-appointed, and comfortable.
  5. Exclusive Atmosphere: The hotel’s ambiance and decor contribute to a feeling of exclusivity and luxury that many guests appreciate.
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Area for improvement

Accessibility

  1. Pricey: A common complaint is the high cost associated with staying at this hotel, including the room rates and additional charges.
  2. Limited Room Views: Some guests were disappointed with the views from their rooms, finding them less impressive than expected.
  3. Booking Issues: There have been mentions of booking and reservation challenges, including last-minute changes or cancellations by the hotel.
  4. Wait Times: Experiences with long wait times, either for checking in or for services such as dining and valet parking, have been noted.
  5. Noisy: Despite its luxurious atmosphere, some guests have reported issues with noise, both from within the hotel and from the surrounding city area.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Spa

Pet friendly

Pet friendly

Free WiFi

Restaurant

Bar

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Related hotel videos

Score icon9.0

RateScore

Total 769 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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4.5/5

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booking

39 Reviews

8.6 / 10

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google

730 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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730+ People Are Talking

Service

Property

Location

Bar

Food

Atmosphere

Amenities

Cleanliness

Fitness

Bathroom

Parking

Gym

Nightlife

Breakfast

Sleep

Business

Accessibility

Family

Restaurant

Kitchen

Couples

Wi-Fi

Safety

Service was mentioned 194 times

18% Negative79% Positive

Reviews based on Service

User image
Peter Gold2 months ago
5/5Google icon

A great property w/a great Ritz-Carlton Club!! Yummy food, good drinks & great service. Great location, right off of Boston Commons. The adjoining Equinox Sports Club is convenient but way too big (think factory); they do have a solid but way-too-crowded indoor heated pool. The adjoining residences seem to get the bulk of the privileges & views.

User image
Will Zhang2 months ago
3/5Google icon

First stay at this property went well, get upgraded to a park view one king when checked in, room was nice, service was great. Second stay went not so well, I found blood mark in the sink and dirt on the carpet so I complained to the front desk, manager came here apologized and switched me to a executive suite served with wine. This hotel is still using the not so environmental friendly old brand small size bottle body wash, shampoo and conditioner instead of diptyque like other Ritz Carlton do but they do have the diptyque soap for some reason. For this price point I probably will expect a little more or maybe that’s just me. Location is pretty nice, right next to Boston common. Probably will try four season next time instead of this property.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Apr, 2023May, 2023Now

General Info

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Total number of rooms 193

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Number of floors 7

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Year Built 2001

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

252

Upload

61

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Boston Public Garden

350 m

Boston Common

420 m

Newbury Street

630 m

New England Aquarium

1.19 km

TD Garden

2.5 km

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Getting around

Chinatown Station

140 m

South Station

630 m

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Airports Nearby

Logan International Airport (BOS)

8 km

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Restaurants

McDonald's

280 m

Bakey

210 m

El Jefe's Taqueria

210 m

George Howell Coffee

210 m

Teazzi

280 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Boston safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

73

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

68

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

81

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Boston

°C
°F

Precipitation In Boston

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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