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Image of The Westin Boston Seaport District
Image of The Westin Boston Seaport District
Image of The Westin Boston Seaport District
Image of The Westin Boston Seaport District
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1/5

Image of The Westin Boston Seaport District
Image of The Westin Boston Seaport DistrictImage of The Westin Boston Seaport DistrictImage of The Westin Boston Seaport DistrictImage of The Westin Boston Seaport District

Safety index

85 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Adventure sport

City

Natural

The Westin Boston Seaport District

Rating icon

8.4

Good (9,741 ratings)

Boston, United States - 

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210 m Boston Convention and Exhibition Center

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910 m Flynn Cruiseport Boston

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980 m Boston Tea Party Ship

Hotel Overview

The Westin Boston Seaport District is a premium hotel known for its exceptional services and amenities, strategically located to offer easy access to some of the city's main attractions. The hotel garners both praise and criticism from guests, leading to a nuanced overall review.

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Hotel highlights

Property

Service

Location

  1. Location: Guests appreciate the hotel's proximity to major attractions, making it an ideal stay for both leisure and business travelers.
  2. Amenities: The comprehensive amenities, including a state-of-the-art fitness center, are highly praised by visitors.
  3. Comfortable Rooms: Many reviews highlight the comfort and cleanliness of the rooms, offering a restful night's sleep.
  4. Professional Staff: The courteous and professional demeanor of the staff has been a consistent highlight in guest reviews.
  5. Food Quality: The on-site dining options and the quality of the food receive commendations from guests.
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Area for improvement

Wi-Fi

Safety

Air Conditioning

  1. Cost: Several guests feel that the prices for rooms and services are on the higher side compared to other options.
  2. Noise Levels: Some reviewers mention issues with noise, both from within the hotel and from external sources, impacting their sleep quality.
  3. Additional Fees: Unexpected additional fees for amenities such as parking and Wi-Fi have been a point of contention for some guests.
  4. Room Size: A few guests have commented that certain room categories feel cramped and offer limited space.
  5. Reservation Issues: There have been reports of reservation mix-ups or difficulties during the booking process, which soured the experience for some visitors.

Amenities

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

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Related hotel videos

Score icon8.4

RateScore

Total 9,741 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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8.2

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8.6

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4.4/5

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4.0/5

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agoda

43 Reviews

8.5 / 10

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booking

999 Reviews

8.2 / 10

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expedia

1,162 Reviews

8.6 / 10

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google

4,061 Reviews

4.4 / 5

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tripadvisor

3,476 Reviews

4.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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4,061+ People Are Talking

Property

Service

Location

Cleanliness

Business

Amenities

Atmosphere

Sleep

Bar

Food

Breakfast

Bathroom

Fitness

Parking

Transit

Wi-Fi

Gym

Nightlife

Pool

Restaurant

Accessibility

Entertainment

Kitchen

Couples

Family

Safety

Nature

Hot Tub

Air Conditioning

Pets

Wellness

Spa

Property was mentioned 986 times

11% Negative83% Positive

Reviews based on Property

User image
Katy Muckala10 months ago
2/5Google icon

This hotel was disappointing from start to finish. The rooms are in need of TLC. There were peeling moldings, damage and marks to walls and surfaces. The decor is very outdated. In addition, the cleanliness left a lot to be desired. There were little misses everywhere (Kleenexes shoved back into the dispenser, maybe even used, a room service card that was obviously fully filled out by a previous guest, smears on surfaces). The pool and hot tub seemed dirty and like they need some attention. Customer service was very poor. Employees are not friendly and are not very customer minded-I had a package arrive and got three incorrect directions and waited in three separate lines only to find out everything goes to FedEx. Neither check in or check out was a friendly experience and lines for both were very long. Overall the staff seems disgruntled, disorganized, and the property has seen better days. For the price point, I’d expect more. Lots of options in Boston. Wouldn’t choose this place again.

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Marcy Kyser8 months ago
3/5Google icon

I completed online chek in but still was made to wait 20 minutes to check in because the front desk was so understaffed. Front desk staff was not helpful with basic check-in questions. I took a pic of the check in line. Insane! Half way across their building. The room was nice and comfortable. Water pressure in the shower was disappointing.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 793

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Number of floors 16

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

28

Upload

39

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Boston Convention and Exhibition Center

210 m

Flynn Cruiseport Boston

910 m

Boston Tea Party Ship

980 m

Boston Harbor

1 km

New England Aquarium

1.5 km

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Getting around

Broadway Station

1 km

South Station

1.12 km

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Airports Nearby

Logan International Airport (BOS)

4.5 km

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Restaurants

Ocean Prime

630 m

Legal Harborside

490 m

M.J. O'connor's

140 m

Row 34

770 m

Blue Bottle Coffee

700 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Boston safety index

Safety

Crime

85

Overall Safety Index

Very Safe

An average rating of the six safety categories

85 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

59

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

88

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

81

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Boston

°C
°F

Precipitation In Boston

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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