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Image of The Royal Sonesta Boston
Image of The Royal Sonesta Boston
Image of The Royal Sonesta Boston
Image of The Royal Sonesta Boston
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1/5

Image of The Royal Sonesta Boston
Image of The Royal Sonesta BostonImage of The Royal Sonesta BostonImage of The Royal Sonesta BostonImage of The Royal Sonesta Boston

Safety index

83 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Romantic

City

The Royal Sonesta Boston

Rating icon

8.2

Good (6,093 ratings)

Cambridge, United States - 

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560 m Museum of Science

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1.12 km TD Garden

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1.26 km Massachusetts Institute of Technology

Hotel Overview

The Royal Sonesta Boston in Cambridge is a popular hotel choice among travelers. Based on user reviews, it can be characterized by its welcoming ambience, prime location, and attentive service. Guests appreciate the hotel's commitment to providing a comfortable and memorable stay.

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Hotel highlights

Property

Service

Location

  1. Stunning Views: Guests love the breathtaking views of the city skyline and river from various rooms and public areas in the hotel.
  2. Convenient Location: Its location is highly praised for being close to downtown, educational institutions, and local attractions, making it easy for guests to explore the area.
  3. Spacious Rooms: The hotel’s rooms are noted for their spaciousness, providing comfort and relaxation to guests.
  4. Friendly Staff: The staff's friendly and professional demeanor is consistently mentioned, enhancing the overall guest experience.
  5. Amenities: The range of amenities, including a fitness center, pool, and restaurant, is appreciated by guests, adding value to their stay.
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Area for improvement

Bathroom

Parking

Accessibility

  1. Cost: Some guests feel that the hotel's rates can be high, especially during peak seasons or special events, which might not always align with everyone's budget.
  2. Parking Challenges: The limited parking space and the cost of parking are frequently mentioned as inconveniences by guests.
  3. Wi-Fi Connectivity: A few guests have pointed out issues with Wi-Fi connectivity in the rooms, which can be frustrating for those needing constant internet access.
  4. Aged Facilities: Although clean, some areas of the hotel are described as dated, with guests suggesting the need for modernization or refurbishment.
  5. Noise Levels: Guests staying in rooms near busy areas sometimes report noise disturbances, which can affect the quality of sleep.

Amenities

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

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Related hotel videos

Score icon8.2

RateScore

Total 6,093 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.0

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8.2

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4.2/5

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4.0/5

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agoda

66 Reviews

8.4 / 10

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booking

1,137 Reviews

8.0 / 10

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expedia

1,011 Reviews

8.2 / 10

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google

2,330 Reviews

4.2 / 5

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tripadvisor

1,549 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,330+ People Are Talking

Property

Service

Location

Amenities

Cleanliness

Food

Bar

Sleep

Bathroom

Business

Atmosphere

Nature

Parking

Fitness

Breakfast

Pool

Accessibility

Air Conditioning

Couples

Gym

Family

Kitchen

Restaurant

Safety

Wi-Fi

Transit

Nightlife

Entertainment

Property was mentioned 638 times

17% Negative76% Positive

Reviews based on Property

User image
Sofia N6 months ago
2/5Google icon

If I’m booking a hotel, the minimum I expect is cleanliness, proper ventilation and good functioning plumbing. In this case none of those basic requirements were delivered. Initially the hotel gave the expected impression - clean modern lobby area, check-in staff did their job, etc. However, this changed right after we went up to our room on 10th floor. The hallway with the rooms was poorly ventilated and smelled like an old building. The area was clearly unmaintained - carpet stain’s, cracks on sides of the door, etc. Our “city view” room did indeed have a city view but that’s where the positives end. Ventilation was poor, windows cannot be opened. Carpet was dirty in places, the curtain looked like it partially ran through a blender which does not result in a professional look. The bathroom door was missing the handle - it was literally ripped out and never replaced. The cherry on top were the faucets - the hot water one broke right after we tried to turn it on at 11pm after our arrival. The hotel staff called maintenance (which took an hour to arrive). They fixed the hot water, left, and guess what - exactly the same thing happened to the cold water faucet 5min after! At that point we just gave up and used the shower for cold water. At least that worked, although the shower drain sounded like storm water drain and it took about 50 pumps to get some shampoo from the container. The area is OK - close to central Boston, Cambridge, but nothing really in close vicinity other than a boring mall. Anything decent is a bit of a hike. The lobby Starbucks is good though. Overall, would not recommend - find a place that at least gets the basics right.

User image
Ryan Kim5 months ago
1/5Google icon

Absolutely frustrating experience. Ruined our day with multiple issues, including parking misguidance, no wifi connection in room, and outdated room reservation system. Profit blinded hotel that rents out monthly parking spots inside hotel externally while having shortage of spots for hotel guests. Had us park at a mall parking lot across a 4+ lane freeway with very confusing directions making us pay unnecessarily. Booked two rooms but gave us rooms at opposite building towers. Unhelpful front desk staff telling us each and everything is above their level and beyond their control. No efforts to resolve or help guests. Vacation and cost better spent elsewhere…

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 400

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Number of floors 10

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Number of buildings/towers 2

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

160

Upload

43

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Museum of Science

560 m

TD Garden

1.12 km

Massachusetts Institute of Technology

1.26 km

Massachusetts General Hospital

1.33 km

The Freedom Trail

1.5 km

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Getting around

Lechmere Station

560 m

North Station

1.33 km

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Airports Nearby

Logan International Airport (BOS)

6 km

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Restaurants

The Cheesecake Factory

140 m

Bambara

140 m

Taco Bell

350 m

Starbucks

560 m

Toscanini’s Ice Cream

350 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Cambridge safety index

Safety

Crime

83

Overall Safety Index

Very Safe

An average rating of the six safety categories

83 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Safe

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Likelihood of theft.

lowhigh

61

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

71

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Cambridge

°C
°F

Precipitation In Cambridge

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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