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Image of The Royal Sonesta Boston
Image of The Royal Sonesta Boston
Image of The Royal Sonesta Boston
Image of The Royal Sonesta Boston
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1/5

Image of The Royal Sonesta Boston
Image of The Royal Sonesta BostonImage of The Royal Sonesta BostonImage of The Royal Sonesta BostonImage of The Royal Sonesta Boston

Safety index

83 out of 100

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Safe area tag

Safe area

Business

Business

Pet-friendly

Romantic

City

City

The Royal Sonesta Boston

Rating icon

7.9

Fair (2,095 ratings)

Cambridge, United States - 

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560 m Museum of Science

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1.12 km TD Garden

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1.26 km Massachusetts Institute of Technology

Hotel Overview

The Royal Sonesta Boston in Cambridge is a popular hotel choice among travelers. Based on user reviews, it can be characterized by its welcoming ambience, prime location, and attentive service. Guests appreciate the hotel's commitment to providing a comfortable and memorable stay.

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Hotel highlights

Location

Cleanliness

Food

  1. Stunning Views: Guests love the breathtaking views of the city skyline and river from various rooms and public areas in the hotel.
  2. Convenient Location: Its location is highly praised for being close to downtown, educational institutions, and local attractions, making it easy for guests to explore the area.
  3. Spacious Rooms: The hotel’s rooms are noted for their spaciousness, providing comfort and relaxation to guests.
  4. Friendly Staff: The staff's friendly and professional demeanor is consistently mentioned, enhancing the overall guest experience.
  5. Amenities: The range of amenities, including a fitness center, pool, and restaurant, is appreciated by guests, adding value to their stay.
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Area for improvement

Bathroom

Parking

Accessibility

  1. Cost: Some guests feel that the hotel's rates can be high, especially during peak seasons or special events, which might not always align with everyone's budget.
  2. Parking Challenges: The limited parking space and the cost of parking are frequently mentioned as inconveniences by guests.
  3. Wi-Fi Connectivity: A few guests have pointed out issues with Wi-Fi connectivity in the rooms, which can be frustrating for those needing constant internet access.
  4. Aged Facilities: Although clean, some areas of the hotel are described as dated, with guests suggesting the need for modernization or refurbishment.
  5. Noise Levels: Guests staying in rooms near busy areas sometimes report noise disturbances, which can affect the quality of sleep.

Amenities

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

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Related hotel videos

Score icon7.9

RateScore

Total 2,095 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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8.0

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booking

1,133 Reviews

7.8 / 10

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expedia

962 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Amenities

Cleanliness

Food

Bar

Sleep

Bathroom

Business

Atmosphere

Nature

Parking

Fitness

Breakfast

Pool

Accessibility

Air Conditioning

Couples

Gym

Family

Kitchen

Restaurant

Wi-Fi

Transit

Nightlife

Entertainment

Location was mentioned 384 times

7% Negative84% Positive

Reviews based on Location

User image
Tom Long6 months ago
2/5Google icon

Not the worst place to stay but for the money I’d expected better. Upon arrival after unpacking I discovered the fridge and phone in my room did not work. I was offered to switch rooms but seeing I was only staying for 1 night and had already unpacked I decided to stay. The gentleman at the front desk did give me a coupon to the coffee stand, I appreciate this but would’ve like to see something more substantial done. Further, I found that a large piece of the headboard was broken and instead of replacing it they painted it black. There was also a hole in the ceiling of the bathroom where an exhaust fan would typically be. Despite requesting a higher floor we were on the fourth. While it was ultimately about $200 cheaper than alternative hotels in Boston, still paying roughly $400 for one night I had expected a better experience. Next time we will definitely be checking in to a different hotel and bite the bullet on price for hopefully a better experience. I’d recommend looking elsewhere for a place to stay

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Bobby Chung7 months ago
1/5Google icon

I’m here to share my experience at the Royal Sonesta hotel in Boston. Arriving at the hotel Sunday afternoon, my wife was greeted pleasantly by the doorman. I believe this is the only pleasant moment during our stay at the hotel. During check in the front desk reception seem cold and it was an unpleasant welcome to the hotel. Charging about 4-500$ a night you would expect a bit more than 3 star service and overall feel and experience. A free smile perhaps would brother things up. The hotel seemed pretty vacant and lots of parking was available. The family headed to our room on the third floor and the door was open/unlocked? It seemed strange, we asked the cleaning lady if perhaps someone was in the room? It would have felt unpleasant if there was another guest in the room we were just assigned to. She say no and we proceeded to enter. The room was clean and warm. The view of Boston was a sea of gravel being on the 3rd floor. Furniture in the suite was chipped in multiple places and the bathroom looks like it has some mold. For my family our experience at this hotel was far from Royal. It does not make sense to pay a premium for this hotel when Mediocre is what you may get. It’s unfortunate for my wife and son to experience what we did. Maybe, perhaps I can help save others the experience of disappointment. Only the doorman was pleasant and a very welcoming man! Too bad I couldn’t say more nice things about the hotel. The key card you receive states “Long live the guest” Too bad their only referring some guest. I will post pictures of the view, the chipped furnishing's and mold in bathroom.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 400

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Number of floors 10

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Number of buildings/towers 2

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

161

Upload

43

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Museum of Science

560 m

TD Garden

1.12 km

Massachusetts Institute of Technology

1.26 km

Massachusetts General Hospital

1.33 km

The Freedom Trail

1.5 km

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Getting around

Lechmere Station

560 m

North Station

1.33 km

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Airports Nearby

Logan International Airport (BOS)

6 km

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Restaurants

The Cheesecake Factory

140 m

Bambara

140 m

Taco Bell

350 m

Starbucks

560 m

Toscanini’s Ice Cream

350 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Cambridge safety index

Safety

Crime

83

Overall Safety Index

Very Safe

An average rating of the six safety categories

83 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

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80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Safe

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Likelihood of theft.

lowhigh

61

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

71

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

41

Overall Crime index

Moderate

An average rating of the crime categories

41 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  36/100

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Car theft  32/100

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Car break-ins  44/100

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Home break-ins  36/100

Violent crime severity

Moderate

41

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Physical attacks  36/100

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Racism or religion motivated attacks  27/100

Other crime severity

Moderate

46

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Insult or harassment in public  39/100

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Corruption or bribery  41/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $4.6

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $3.1

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Meal, inexpensive restaurant

$13.7 - $36.5

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Public transport, one-way ticket

$2.2 - $2.6

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Taxi 1km (normal tariff)

$1.8 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$73 - $146.1

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Bottle of mid-range wine

$9.1 - $27.4

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McMeal at McDonalds

$9.1 - $12.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$82.2 - $118.7

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Gasoline (1 liter)

$0.8 - $1.1

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Mobile phone monthly plan

$36.5 - $105

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Fitness club, monthly fee

$45.7 - $178

Weather In Cambridge

°C
°F

Precipitation In Cambridge

mm
in

Air Quality

Moderate

PM2.57

PM1014

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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