The Umstead Hotel and Spa, located in Cary, is a popular destination for guests seeking a luxurious retreat. The venue is celebrated for its serene ambiance, exceptional customer service, and beautiful setting. Feedback from guests highlights a spectrum of experiences, accentuating both positive aspects and areas for improvement.
1/5
Safety index
75 out of 100
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Safe area
Business
Luxury
Spa
The Umstead Hotel and Spa
9.4
(493 ratings)
Cary, United States -
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Nearby The Umstead Spa
3 km North Carolina State Fairgrounds
3 km PNC Arena
Hotel Overview
Hotel highlights
- Exceptional Service: Guests frequently praise the attentive and professional staff, highlighting their efforts to go above and beyond in service.
- Beautiful Grounds: The hotel's surroundings and landscaping are often noted for their beauty and tranquility, providing a perfect backdrop for relaxation.
- Spa Facilities: The on-site spa receives accolades for its wide range of treatments and skilled therapists, creating a truly relaxing experience.
- Luxurious Rooms: Many guests appreciate the comfort and luxury of the rooms, noting the high-quality furnishings and amenities.
- Gourmet Dining: The hotel's restaurant is praised for its exquisite cuisine and the creativity of its dishes.
Area for improvement
- Price: A common criticism is related to the high cost of staying at the hotel, with some guests feeling it might not offer value for money.
- Booking Challenges: Some guests have experienced difficulties with booking, either through the hotel's system or third-party websites.
- Room Availability: High demand for rooms can lead to issues with availability, particularly during peak seasons, frustrating some guests.
- Occasional Noise Issues: Despite the generally peaceful environment, there have been instances of noise disturbances, either from other guests or external sources.
- Spa Appointment Availability: Due to the popularity of the spa, securing desired appointments can be a challenge, requiring advance planning.
Amenities
Extra beds/cribs
Pool
Breakfast available
Pet friendly
Spa
Parking included
Parking available
Free WiFi
Related hotel videos
9.4RateScore
Total 493 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.4
expedia
493 Reviews
9.4 / 10
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 150
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
16Download
174Upload
29Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
77 out of 100
Safe
Nighttime safety
57 out of 100
Risky
Cary safety index
75
Overall Safety Index
Safe
An average rating of the six safety categories
75 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
80
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Unsafe
Likelihood of theft.
39
Political safety
Safe
Potential for infringement of political rights or political unrest.
74
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
56
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
38
Overall Crime index
Low
An average rating of the crime categories
38 out of 100
Property crime severity
Moderate
43
Mugging or robbery 29/100
Car theft 28/100
Car break-ins 46/100
Home break-ins 37/100
Violent crime severity
Low
36
Physical attacks 29/100
Racism or religion motivated attacks 21/100
Other crime severity
Moderate
43
Insult or harassment in public 37/100
Corruption or bribery 31/100
Drug problem 44/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.7 - $4.6
Coffee
$3.7 - $5.5
Beer 0.5L
$1.6 - $2.3
Meal, inexpensive restaurant
$11.1 - $27.7
Public transport, one-way ticket
$2.1
Taxi 1km (normal tariff)
$1.4 - $2.3
Meal for 2 people, mid-range restaurant, three-course
$46.1 - $110.6
Bottle of mid-range wine
$11.1 - $23
McMeal at McDonalds
$9.2 - $11.1
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$46.1 - $73.8
Gasoline (1 liter)
$0.7 - $1.1
Mobile phone monthly plan
$39.6 - $91.3
Fitness club, monthly fee
$27.7 - $83
Weather In Cary
°C
°F
Precipitation In Cary
mm
in
Air Quality
Good
PM2.59
PM1019
25
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)