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Image of Extended Stay America Suites Champaign Urbana
Image of Extended Stay America Suites Champaign Urbana
Image of Extended Stay America Suites Champaign Urbana
Image of Extended Stay America Suites Champaign Urbana
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1/5

Image of Extended Stay America Suites Champaign Urbana
Image of Extended Stay America Suites Champaign UrbanaImage of Extended Stay America Suites Champaign UrbanaImage of Extended Stay America Suites Champaign UrbanaImage of Extended Stay America Suites Champaign Urbana

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Safe area

Business

Pet-friendly

Extended Stay America Suites Champaign Urbana

Rating icon

6.9

Poor (515 ratings)

Champaign, United States - 

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980 m Marketplace

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2.5 km Parkland College

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4 km State Farm Center

Amenities

Kitchen

Microwave

Pet friendly

Breakfast included

Free WiFi

Parking included

Parking included

Laundry

Laundry

Air conditioning

Air conditioning

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Related hotel videos

Score icon6.9

RateScore

Total 515 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.2

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6.8

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booking

81 Reviews

7.2 / 10

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expedia

434 Reviews

6.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Sleep

Kitchen

Bathroom

Breakfast

Amenities

Location

Wi-Fi

Entertainment

Food

Restaurant

Pets

Bar

Fitness

Atmosphere

Business

Cleanliness was mentioned 88 times

38% Negative59% Positive

Reviews based on Cleanliness

User image
Emmanuel Chounard4 months ago
3/5Google icon

Do Not Be An Oscar I have tried with multiple Extended Stays throughout the US, and it’s always problematic in one way or another. Their ploy simply doesn’t seem to grasp the concept of hospitality. Hospitality is about extending liberality, goodwill, graciousness, and cheer to all who you SERVE. Your sole job is to SERVE your GUESTS. On this particular stay, I flew from a thousand miles away to see my daughter for her 13th birthday which is Christmas Eve. I requested a late check-out from the front desk person, Oscar, and was only offered 30 minutes. I asked if noon would work (as her birthday party doesn’t begin until 1 PM) shortly after which I have to drive 2 hours to fly back to Florida), and was told that the housekeepers wanted to leave early due to the holidays. I explained that I previously worked in a 5-star hotel, and that telling a guest about the wants/needs of housekeeping to a guest is off-putting. In response, I was met with a snarky, condescending attitude. I explained why I came to this city, and that, otherwise, I wouldn’t be in Illinois, because it’s winter, cold, and not a phenomenal state. I was given short replies, and a dismissive, “Thanks for the joy,” remark from Oscar. Oscar, did you consider that it’s the holidays for me, too!? Did you consider that I have a life and circumstances therein just as dynamic as everyone else AND I spent my money to stay at the establishment!? No. Oscar cared more about the ploy, and didn’t have the courtesy to not throw them in my face to top that!! If you’re in hospitality, don’t be like Oscar. Oscar doesn’t understand his position in his role, and likely the world. Oscar doesn’t value his guests, and therefore couldn’t possibly value his job or the brand he represents. I wasn’t seeking 5-star service, but I also wasn’t expecting arrogance & indifference. What is a 30-minute late checkout, Oscar!? What is that!? Oscar could have said that he could extend a late checkout, and asked how long & what was my delay. From there, he would have understood that I wanted to check out one hour prior to my daughter’s birthday party instead of two hours. He would’ve also understood that I’d like to do laundry prior to my flight. However, Oscar didn’t GAF about me or what I have going on first. Oscar put his housekeepers before me. Again, don’t be an Oscar, and don’t make your guests feel less important than your staff. I am only one person, but today a guest is lost, and Oscar is forever imprinted in my mind as Losscar. If your housekeepers quit coming to work, you have rooms that you, as management, must clean. If your guests quit coming to your hotel, YOU HAVE NO JOB. I think this should be an easy thing to figure out. This sort of slanted approach to hospitality is pervasive throughout the entire Extended Stay brand, and it’s quite simply trash. 🚮 Do better.

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Nikki Williams3 months ago
5/5Google icon

Great customer service all around. Room was very clean and service desk was really friendly even with a late night check in!!!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 89

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Number of floors 3

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Year Built 1998

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

55

Download

120

Upload

287

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Marketplace

980 m

Parkland College

2.5 km

State Farm Center

4 km

Memorial Stadium

4 km

University of Illinois at Urbana-Champaign

5 km

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Getting around

Champaign-Urbana Station

4 km

Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard)

9 km

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Restaurants

Chick-Fil-A

910 m

Market Place Mall Food Court

1.12 km

McDonald's

1.12 km

Wendy's

630 m

Panera Bread

1.05 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.3

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Coffee

$1.4 - $5.5

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Beer 0.5L

$0.9 - $4

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Meal, inexpensive restaurant

$10.3 - $27.7

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Public transport, one-way ticket

$0.9 - $0.9

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Taxi 1km (normal tariff)

$1.4 - $2

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Meal for 2 people, mid-range restaurant, three-course

$46.1 - $101.4

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Bottle of mid-range wine

$7.4 - $18.4

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McMeal at McDonalds

$6.5 - $11.1

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Coke/Pepsi 0.33L

$0.9 - $2.8

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Public transport, monthly pass

$18.4

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$23 - $55.3

Weather In Champaign

°C
°F

Precipitation In Champaign

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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