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Image of The Ritz-Carlton, Charlotte
Image of The Ritz-Carlton, Charlotte
Image of The Ritz-Carlton, Charlotte
Image of The Ritz-Carlton, Charlotte
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1/5

Image of The Ritz-Carlton, Charlotte
Image of The Ritz-Carlton, CharlotteImage of The Ritz-Carlton, CharlotteImage of The Ritz-Carlton, CharlotteImage of The Ritz-Carlton, Charlotte

Safety index

75 out of 100

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Safe area tag

Safe area

Business

Luxury

Spa

The Ritz-Carlton, Charlotte

Rating icon

9.0

Excellent (240 ratings)

Charlotte, United States - 

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Nearby Queen City Quarter

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210 m Spectrum Center

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420 m Charlotte Convention Center

Hotel Overview

The Ritz-Carlton, Charlotte is a luxury hotel that stands out for offering exceptional service, refined accommodations, and a wide range of amenities. Based on user reviews, it delivers a memorable experience with its elegant design and commitment to guest satisfaction.

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Hotel highlights

Bar

Food

Location

  1. Exceptional Customer Service: Staff members are frequently praised for their attentiveness, professionalism, and friendliness, ensuring guests feel valued and well-cared for.
  2. Luxurious Accommodations: The rooms and suites are elegantly furnished, providing a comfortable and upscale living experience.
  3. Prime Location: Situated in a convenient location, it offers easy access to local attractions, dining, and entertainment options.
  4. Top-Quality Amenities: Features a range of high-end amenities, including a spa, fitness center, and fine dining venues, enhancing the overall guest experience.
  5. Environmental Initiatives: Commendable efforts towards sustainability and environmental protection are highlighted by reviewers, showing the hotel's commitment to eco-friendliness.
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Area for improvement

  1. High Price Point: Some guests find the hotel to be on the expensive side, impacting their overall satisfaction.
  2. Limited Parking: Challenges with parking availability and convenience are occasionally mentioned by guests.
  3. Reservation Issues: A few guests have reported difficulties with booking and reservation management.
  4. Noise Levels: Noise from surrounding areas or within the hotel has been a cause for complaint among some visitors.
  5. In-Room Dining: The quality and options of in-room dining have not met the expectations of certain guests, detracting from their stay experience.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Spa

Parking available

Parking available

Free WiFi

Laundry

Laundry

Gym

Gym

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Related hotel videos

Score icon9.0

RateScore

Total 240 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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expedia

240 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Bar

Food

Location

Wellness

Nightlife

Atmosphere

Spa

Amenities

Breakfast

Cleanliness

Bathroom

Sleep

Fitness

Business

Parking

Couples

Pool

Family

Hot Tub

Restaurant

Wi-Fi

Gym

Accessibility

Entertainment

Kitchen

Transit

Nature

Bar was mentioned 150 times

17% Negative77% Positive

Reviews based on Bar

User image
James White (uncommon6)4 months ago
5/5Google icon

Yes, I put on the Ritz. I didn't stay in a room. I only went for the Saturday night jazz in their lounge. Most unfortunately, it was their last night after several years. Seating near the stage for a 2 drink minimum in cozy comfortable chairs. The music was first class by an underrated local trio. Finger foods and drinks, well prepared. Ladies a plenty, silently complimenting each other on hairdos and attire. The brothers, peers and younger, treated me with indifference as I had most of the attention of the Alpha females. Yes, bro man was in his element, if only for one night. Topped off by prayer in the parking deck(level 8 next door) with strangers. Unforgettable night y'all

User image
Ddan77775 months ago

I was in Charlotte on personal business and had a complimentary day pass for the Spa at the Ritz-Carlton. It was somewhat difficult to have my pass accepted, I had to speak to the Director of the Spa, Nadine Shelf, but eventually was able to gain entry (I was not staying at the hotel). ||I had high expectations for my visit: first of all, the Spa had very recently been closed for several months of renovations and, after all, it is a Ritz-Carlton. The Spa is an attractive facility based on first impressions. The 17th floor has a nice entrance. The pool on the top floor of the building is well laid out. There are lots of choices of things and activities to do in the Spa.||However, there were a couple of things I would not have expected from a Ritz-Carlton. First of all, the jacuzzi on the top floor, next to the pool, was closed. Secondly, two of the exercise machines I wanted to use in the fitness center, pre-core ellipticals, the TVs attached to each of the machines were both not operational (no signs were posted announcing the problems). In the men's locker room I had trouble using the elaborate wrap-around shower (it has something like 10 shower heads pointed in all directions). This shower is, of course, controlled by a touch screen, but the software was not particularly user-friendly and when I looked for help from an attendant in the men's locker room there was no one to be found. So, I ended up using a regular shower, disappointing.||I did not make use of the massage facilities or the relaxation lounge. They do have free valet parking for people who have a day pass to the Spa. The staff were friendly overall.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 146

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Number of floors 18

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Number of buildings/towers 1

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Year Built 2009

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

142

Upload

62

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Queen City Quarter

Nearby

Spectrum Center

210 m

Charlotte Convention Center

420 m

NASCAR Hall of Fame

630 m

Bank of America Stadium

1.05 km

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Getting around

Tryon Street Tram Stop

140 m

Charlotte Station

2.5 km

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Airports Nearby

Charlotte-Douglas Intl. Airport (CLT)

5.5 km

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Restaurants

World of Beer

Nearby

Redeye Diner

Nearby

Tupelo Honey

280 m

Nuvole Rooftop TwentyTwo

140 m

Eddie V's Prime Seafood

280 m

Street View

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Daytime safety

78 out of 100

Safe

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Nighttime safety

46 out of 100

Risky

Charlotte safety index

Safety

Crime

75

Overall Safety Index

Safe

An average rating of the six safety categories

75 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

53

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

67

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

74

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

47

Overall Crime index

Moderate

An average rating of the crime categories

47 out of 100

Property crime severity

Moderate

59

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Mugging or robbery  43/100

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Car theft  38/100

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Car break-ins  53/100

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Home break-ins  44/100

Violent crime severity

Moderate

51

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Physical attacks  39/100

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Racism or religion motivated attacks  29/100

Other crime severity

Moderate

56

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Insult or harassment in public  37/100

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Corruption or bribery  40/100

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Drug problem  51/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $1.8

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Coffee

$2.7 - $5.5

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Beer 0.5L

$1.6 - $5.2

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Meal, inexpensive restaurant

$13.7 - $32.1

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Public transport, one-way ticket

$2 - $4

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Taxi 1km (normal tariff)

$2.8 - $4.6

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Meal for 2 people, mid-range restaurant, three-course

$50.4 - $146.6

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Bottle of mid-range wine

$9.2 - $16

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McMeal at McDonalds

$9.2 - $11

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Coke/Pepsi 0.33L

$1.8 - $2.7

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Public transport, monthly pass

$90.7 - $113.3

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.6 - $55

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Fitness club, monthly fee

$9.2 - $22.9

Weather In Charlotte

°C
°F

Precipitation In Charlotte

mm
in

Air Quality

Moderate

PM2.59

PM1016

30

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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