RatePunk Logo
Image of Crowne Plaza Chicago West Loop, an IHG Hotel
Image of Crowne Plaza Chicago West Loop, an IHG Hotel
Image of Crowne Plaza Chicago West Loop, an IHG Hotel
Image of Crowne Plaza Chicago West Loop, an IHG Hotel
icon

1/5

Image of Crowne Plaza Chicago West Loop, an IHG Hotel
Image of Crowne Plaza Chicago West Loop, an IHG HotelImage of Crowne Plaza Chicago West Loop, an IHG HotelImage of Crowne Plaza Chicago West Loop, an IHG HotelImage of Crowne Plaza Chicago West Loop, an IHG Hotel

Safety index

85 out of 100

Show All Photos

Safe area tag

Safe area

Business

Pet-friendly

Shopping

City

Crowne Plaza Chicago West Loop, an IHG Hotel

Rating icon

7.8

Fair (4,434 ratings)

Chicago, United States - 

show on map
Location icon

560 m University of Illinois Chicago

Location icon

980 m Willis Tower

Location icon

1 km State Street

Hotel Overview

Crowne Plaza Chicago West Loop is a well-regarded hotel in the hustling, bustling area of Chicago, praised for its prime location and quality of service. Guests have shared insightful reviews reflecting their experiences, shed light on both the commendable attributes and areas needing improvement.

Thumbs up icon

Hotel highlights

Property

Service

Location

  1. Prime Location: Exceptionally located near many attractions, making it a convenient choice for travelers.
  2. Comfortable Rooms: Guests have praised the comfort and cleanliness of the rooms, ensuring a restful stay.
  3. Efficient Staff: The staff's professionalism and prompt service were frequently commended by the guests.
  4. Great Views: The hotel offers spectacular views of the skyline, much to the delight of its visitors.
  5. Quality Amenities: From fitness centers to dining options, the amenities were highlighted as top-notch.
Thumbs down icon

Area for improvement

Bathroom

Kitchen

Accessibility

  1. Parking Issues: Guests have expressed concerns over the availability and cost of parking at the hotel.
  2. Sound Insulation: Some have found the soundproofing of rooms inadequate, leading to noise disturbances.
  3. Additional Fees: Unexpected fees for certain services have been a point of discontent among guests.
  4. Wi-Fi Connectivity: Issues with the Wi-Fi's reliability and speed were noted, affecting guests' connectivity.
  5. Room Service: The quality and timeliness of room service have been inconsistent, according to some guests.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Free WiFi

Restaurant

Gym

Gym

Business services

Business services

Youtube Icon

Related hotel videos

Score icon7.8

RateScore

Total 4,434 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

7.8

Icon

7.9

Icon

7.6

Icon

3.9/5

Icon

agoda

60 Reviews

7.8 / 10

Icon

booking

889 Reviews

7.9 / 10

Icon

expedia

1,002 Reviews

7.6 / 10

Icon

google

2,483 Reviews

3.9 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

2,483+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Sleep

Parking

Bathroom

Breakfast

Kitchen

Food

Atmosphere

Bar

Business

Accessibility

Restaurant

Wi-Fi

Safety

Fitness

Transit

Entertainment

Air Conditioning

Family

Gym

Nightlife

Couples

Nature

Pool

Property was mentioned 732 times

21% Negative70% Positive

Reviews based on Property

User image
Anthony Pinto2 months ago
2/5Google icon

Great location right off of the expressway in the West Loop. Staff was very friendly. That's where the pleasantries end. The room had ZERO soundproofing. Loud traffic and speeders could be heard LOUD and CLEAR all night long. Bathroom was in need of renovation and visibly worn out. Thermostat was malfunctioning and blasted bright blue light directly at the bed all night. Do not recommend this property without significant updates to soundproofing and renovation of the rooms.

User image
Meleftie132 months ago

Hotel front desk staff was very friendly and helpful. The bed was comfortable, room was very dated. Shower was very small and the shower head had terrible water pressure. The toilet was very low so was the sitting area chair making them both uncomfortable. Also listed a restaurant on property which was closed for the weekend, very inconvenient.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

Bullet point

Total number of rooms 398

Bullet point

Number of floors 17

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

7

Download

115

Upload

82

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

University of Illinois Chicago

560 m

Willis Tower

980 m

State Street

1 km

Chicago Theatre

1 km

United Center

1 km

icon

Getting around

Ogilvie Transportation Center

560 m

Chicago Union Station

630 m

icon

Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

18 km

icon

Restaurants

Parlor Pizza Bar

350 m

Haymarket Pub & Brewery

280 m

Athena Greek Restaurant

210 m

Greek Islands

210 m

Starbucks

Nearby

Street View

Icon

Daytime safety

70 out of 100

Safe

Icon

Nighttime safety

47 out of 100

Risky

Chicago safety index

Safety

Crime

85

Overall Safety Index

Very Safe

An average rating of the six safety categories

85 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

74

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

93

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

73

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

71

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  48/100

Crime category icon

Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  49/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  53/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.1 - $3.7

icon

Coffee

$3 - $8.2

icon

Beer 0.5L

$1.6 - $3.7

icon

Meal, inexpensive restaurant

$13.7 - $36.6

icon

Public transport, one-way ticket

$2.5 - $2.7

icon

Taxi 1km (normal tariff)

$1.1 - $4.6

icon

Meal for 2 people, mid-range restaurant, three-course

$82.4 - $183.2

icon

Bottle of mid-range wine

$11 - $27.5

icon

McMeal at McDonalds

$9.2 - $13.7

icon

Coke/Pepsi 0.33L

$1.8 - $4.6

icon

Public transport, monthly pass

$116.3 - $131.4

icon

Gasoline (1 liter)

$0.8 - $1.2

icon

Mobile phone monthly plan

$36.6 - $87

icon

Fitness club, monthly fee

$27.5 - $210.7

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.59

PM1018

43

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles