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Image of Fairmont Chicago at Millennium Park Gold Experience
Image of Fairmont Chicago at Millennium Park Gold Experience
Image of Fairmont Chicago at Millennium Park Gold Experience
Image of Fairmont Chicago at Millennium Park Gold Experience
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1/5

Image of Fairmont Chicago at Millennium Park Gold Experience
Image of Fairmont Chicago at Millennium Park Gold ExperienceImage of Fairmont Chicago at Millennium Park Gold ExperienceImage of Fairmont Chicago at Millennium Park Gold ExperienceImage of Fairmont Chicago at Millennium Park Gold Experience

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

Luxury

Luxury

Pet-friendly

Spa

Spa

Fairmont Chicago at Millennium Park Gold Experience

Rating icon

8.5

Good (247 ratings)

Chicago, United States - 

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Location icon

280 m Michigan Avenue

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280 m Millennium Park

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560 m Chicago Riverwalk

Hotel Overview

Fairmont Chicago at Millennium Park Gold Experience is a premium offering that elevates the traditional hotel stay with exceptional services and amenities. Guests have praised its exclusivity and attention to detail, making it a standout choice for those seeking a luxurious stay in the heart of Chicago.

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Hotel highlights

Location

Cleanliness

Atmosphere

  1. Exclusive Lounge Access: Access to a private lounge offering complimentary food and beverages throughout the day.
  2. Exceptional Staff Service: Attentive, personalized service that makes guests feel well-cared for and valued.
  3. Spacious and Well-appointed Rooms: Large rooms featuring comfortable and luxurious furnishings and decor.
  4. Prime Location: Situated in an ideal location close to major attractions and the city's business district.
  5. Extra Amenities: Additional amenities such as complimentary breakfast and afternoon canapés add value to the stay.
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Area for improvement

Kitchen

Air Conditioning

  1. Pricey: The stay, while luxurious, comes at a significantly higher cost compared to regular hotel rooms.
  2. Limited Availability: Because of its exclusivity, booking a room can be challenging, especially during peak seasons.
  3. Occasional Noise Issues: Some guests have reported disturbances due to noise from adjacent rooms or the city.
  4. High Expectations Not Always Met: A few guests feel that, given the price, every small detail should be perfect, which is not always the case.
  5. Extra Charges for Certain Services: Some guests were surprised by additional charges for services they assumed were included in the room rate.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Spa

Spa

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

Gym

Gym

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Related hotel videos

Score icon8.5

RateScore

Total 247 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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9.0

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booking

162 Reviews

8.2 / 10

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expedia

85 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Amenities

Cleanliness

Sleep

Bar

Atmosphere

Bathroom

Food

Business

Parking

Breakfast

Nature

Kitchen

Wi-Fi

Accessibility

Fitness

Family

Nightlife

Wellness

Transit

Restaurant

Gym

Air Conditioning

Spa

Couples

Entertainment

Pets

Pool

Location was mentioned 400 times

4% Negative90% Positive

Reviews based on Location

User image
Kate O7 months ago
3/5Google icon

I so badly wanted to love everything about my stay here, because the staff were overall great, but the room was not only dated, but neglected and filthy. I'll start with the pros, end with the cons. PROS: The STAFF were generally quite friendly and helpful. When something went wrong (and, sadly, this happened daily during my 5-day stay) they responded quickly. They will bring you 2 complimentary bottles of water daily, which our group from Arizona appreciated! There's a Nespresso machine, with delightful coffee. The view from my room was amazing. Loved the luxurious bathrobe. The location was close to so many great sites. It is a nice conference venue. CONS: I attached photos of the room, featuring mold in the bathroom, filthy carpet that hadn't been vacuumed before I got there (pack your slippers!!), mold on the bathroom door, dust everywhere, wallpaper coming off, bathroom light didn't work (I called it in a couple times, to no avail), sink wouldn't drain properly (supposedly fixed on day 2), the recessed lighting was disgusting - see pics - filled with dust that fell onto the bathroom counter, deadbolt didn't work (when I called it in the first time, the person said, "I don't know what you're talking about." but it was eventually fixed). Also, I left the tattered room service order form (see pic) on the door at 11pm and called room service to ensure they'd pick it up, and they said they would before 2am. At 9am, no breakfast. I called down and, to their credit, they not only got it to me promptly but they comped it. Also, when I first arrived (3:30pm) the door was propped open, but dark inside. I said, "Is anyone here?" and I got a "Yes." I waited a few seconds. Me: "hello" Male voice: "Yes." Suddenly, a man emerged from the room to say he "filled the thing." I think he meant the minibar. That was the only time the minibar (including coffee pods) got refilled. I had to call daily for more coffee pods and clean mugs. One woman delivered more mugs and I asked about the complimentary water, to which she replied in a rude tone, "Just drink tap water, like the rest of us!" The room was at the end of the hall, which meant I could hear everything other guests and the cleaning staff were saying. I had to put a towel under the door between the room next to mine because I could hear their TV throughout the night. As you can see, the cons are quite long and overall, bizarre, particularly for a $300/night room. It was an overall unfortunate experience. It would take a major overhaul for me to consider staying here again.

User image
Mason Lambert-Gorwyn7 months ago
5/5Google icon

I stayed at this beautiful hotel in July of 2023. Greeted at the door with a very welcoming staff. Rooms are amazing. Views are incredible. And in a great area of downtown Chicago. Parking is not included, make sure to take care of that before you go to the hotel. And don’t eat or drink off the room table or the fridge. They charge you!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 73

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Number of floors 15

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Number of buildings/towers 1

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Year Built 1987

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

240

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

280 m

Millennium Park

280 m

Chicago Riverwalk

560 m

Art Institute of Chicago

700 m

Grant Park

700 m

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Getting around

Millennium Station

420 m

Randolph-Wabash Station

490 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

19 km

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Restaurants

Giordano's

280 m

Swissotel Chicago

210 m

Rosebud on Randolph

280 m

Wildberry Pancakes & Cafe

210 m

American Craft Kitchen & Bar

280 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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