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Image of Hilton Garden Inn Chicago Downtown Riverwalk
Image of Hilton Garden Inn Chicago Downtown Riverwalk
Image of Hilton Garden Inn Chicago Downtown Riverwalk
Image of Hilton Garden Inn Chicago Downtown Riverwalk
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1/5

Image of Hilton Garden Inn Chicago Downtown Riverwalk
Image of Hilton Garden Inn Chicago Downtown RiverwalkImage of Hilton Garden Inn Chicago Downtown RiverwalkImage of Hilton Garden Inn Chicago Downtown RiverwalkImage of Hilton Garden Inn Chicago Downtown Riverwalk

Safety index

77 out of 100

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Safe area tag

Safe area

Pet-friendly

Hilton Garden Inn Chicago Downtown Riverwalk

Rating icon

8.7

Good (5,638 ratings)

Chicago, United States - 

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Location icon

Nearby Michigan Avenue

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Nearby Chicago Riverwalk

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210 m Chicago Theatre

Hotel Overview

The Hilton Garden Inn Chicago Downtown Riverwalk is a hotel that generally receives positive feedback from guests. Reviews often praise its prime location, amenities, and service, making it a popular choice for both leisure and business travelers. Below are lists detailing the most commonly mentioned positives and negatives according to guest reviews.

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Hotel highlights

Location

Service

Property

  1. Prime Location: Situated in the heart of downtown, guests love the easy access to popular attractions and public transportation.
  2. Friendly Staff: The service is often highlighted for being especially welcoming and helpful throughout the stay.
  3. Clean and Comfortable Rooms: Many reviewers appreciate the cleanliness and comfort of their rooms, noting them as well-maintained and restful.
  4. Amenities: The hotel is praised for its range of amenities, including a fitness center and business facilities, which cater to both leisure and business guests.
  5. Value for Money: Guests find the hotel to offer good value for the price, given its location, service, and overall quality of stay.
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Area for improvement

  1. Room Size: Some guests find the rooms to be smaller than expected, which can affect comfort for those traveling with a lot of luggage or prefer more spacious accommodations.
  2. Noise Levels: Given its central location, noise from the street or other rooms can sometimes be an issue, particularly for light sleepers.
  3. Parking Challenges: Difficulty with parking, either due to availability or cost, is a commonly mentioned downside for those arriving by car.
  4. Wi-Fi Connectivity: While generally available, some guests have experienced issues with the strength and reliability of the hotel's Wi-Fi connection.
  5. On-site Dining Options: Though some appreciate the available dining options, others wish for more variety or higher quality in the on-site food offerings.

Amenities

Microwave

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Room service

Room service

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Related hotel videos

Score icon8.7

RateScore

Total 5,638 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.4

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8.8

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4.3/5

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4.5/5

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agoda

23 Reviews

8.6 / 10

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booking

1,550 Reviews

8.4 / 10

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expedia

1,637 Reviews

8.8 / 10

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google

1,349 Reviews

4.3 / 5

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tripadvisor

1,079 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,349+ People Are Talking

Service

Property

Location

Cleanliness

Breakfast

Sleep

Amenities

Parking

Bathroom

Atmosphere

Restaurant

Food

Bar

Accessibility

Fitness

Transit

Kitchen

Safety

Business

Gym

Wi-Fi

Nature

Nightlife

Family

Service was mentioned 390 times

12% Negative84% Positive

Reviews based on Service

User image
Angela Mian5 months ago
5/5Google icon

Excellent friendly service. Extremely clean with very helpful staff, from the front desk to the breakfast staff, bar tender, car valet. Excellent! Excellent! I would strongly recommend this hotel. Also, pleasantly surprised at the affordable price point in relation to the location.

User image
Markus Lentinen3 months ago
5/5Google icon

Really nice hotel primarily driven by its fantastic location, the only thing drawing down the room rating was the very loud AC unit otherwise we had a nice view on the 25th floor. Front desk and service overall really good but breakfast taste/quality was a bit so so but we still had it all days due to the membership benefits.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 191

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Number of floors 26

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Number of buildings/towers 1

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Year Built 2015

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

183

Upload

82

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

Nearby

Chicago Riverwalk

Nearby

Chicago Theatre

210 m

Millennium Park

420 m

Grant Park

1.05 km

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Getting around

Randolph-Wabash Station

280 m

Millennium Station

350 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

21 km

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Restaurants

LH Rooftop

280 m

The Royal Sonesta Chicago Downtown

Nearby

Sweetwater Tavern and Grille

140 m

Base Bar

Nearby

Cerise

140 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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