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Image of Hilton Garden Inn Chicago Downtown South Loop
Image of Hilton Garden Inn Chicago Downtown South Loop
Image of Hilton Garden Inn Chicago Downtown South Loop
Image of Hilton Garden Inn Chicago Downtown South Loop
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1/5

Image of Hilton Garden Inn Chicago Downtown South Loop
Image of Hilton Garden Inn Chicago Downtown South LoopImage of Hilton Garden Inn Chicago Downtown South LoopImage of Hilton Garden Inn Chicago Downtown South LoopImage of Hilton Garden Inn Chicago Downtown South Loop

Safety index

84 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Hilton Garden Inn Chicago Downtown South Loop

Rating icon

8.3

Good (3,028 ratings)

Chicago, United States - 

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Location icon

Nearby State Street

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840 m Field Museum of Natural History

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1.05 km Grant Park

Hotel Overview

The Hilton Garden Inn Chicago Downtown South Loop is generally well-regarded by guests for offering a pleasant stay. This hotel's location, facilities, and service seem to align well with the expectations of various travelers, making it a notable choice for those visiting the area.

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Hotel highlights

Property

Location

Cleanliness

  1. Great Location: Perfectly situated for exploring downtown and accessing a variety of attractions.
  2. Friendly Staff: Many guests have commended the warm and helpful hotel personnel.
  3. Clean Rooms: Visitors often highlight the cleanliness and comfort of their accommodations.
  4. Good Value: Guests appreciate the reasonable rates considering the quality and location of the hotel.
  5. Amenities: The availability of amenities like a fitness center and on-site dining options is well-received by guests.
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Area for improvement

Bathroom

Sleep

Parking

  1. Room Size: Some guests felt the rooms were smaller than expected.
  2. Parking: Parking can be challenging and may come with an additional cost.
  3. Internet Quality: Occasional complaints about the reliability and speed of the WiFi service.
  4. Sound Insulation: Noise from adjacent rooms or the street can sometimes be an issue.
  5. Breakfast Options: A few guests have mentioned a desire for more variety or quality in the breakfast offerings.

Amenities

Microwave

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Free WiFi

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Related hotel videos

Score icon8.3

RateScore

Total 3,028 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.1

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8.4

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4.1/5

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4.0/5

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agoda

31 Reviews

8.6 / 10

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booking

646 Reviews

8.1 / 10

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expedia

1,460 Reviews

8.4 / 10

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google

708 Reviews

4.1 / 5

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tripadvisor

183 Reviews

4.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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708+ People Are Talking

Service

Property

Cleanliness

Location

Amenities

Bathroom

Sleep

Parking

Fitness

Breakfast

Family

Nature

Food

Transit

Pool

Bar

Accessibility

Restaurant

Atmosphere

Safety

Kitchen

Hot Tub

Gym

Air Conditioning

Business

Nightlife

Service was mentioned 196 times

36% Negative55% Positive

Reviews based on Service

User image
Barrett Chambers4 months ago
5/5Google icon

The room had all of the essentials - fridge, coffee bar, desk, decent bed and shower. My only complaint would be that it seemed like a queen sheet was used on a king bed. I was by myself so didn't bother raising this issue since it was sufficient for me but if I'd been sharing the bed that may have been a problem. Other than that, everything was great. Props to the staff who were all very kind and helpful.

User image
Camilo Vallejo2 months ago
2/5Google icon

Not a good hotel. It has great installations, but front desk is a mess. We have to call all the time asking for towels, housekeeping (some times they didn’t come) and they never return calls. And the kitchen service is really good, but all the crockery is plastic, but not recycled. I don’t think we will come back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 146

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

178

Upload

104

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

State Street

Nearby

Field Museum of Natural History

840 m

Grant Park

1.05 km

Soldier Field

1.19 km

Millennium Park

1.26 km

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Getting around

Roosevelt Station

210 m

Chicago Museum Campus-11th Street Station

280 m

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Airports Nearby

Chicago Midway Airport (MDW)

12.5 km

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Restaurants

Lou Malnati's Pizzeria

350 m

Buddy Guy's Legends

420 m

Aurelio's Pizza South Loop

280 m

Grant Park Bistro

350 m

Devil Dawgs

420 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

71

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

62

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

93

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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