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Image of Homewood Suites by Hilton Chicago-Downtown
Image of Homewood Suites by Hilton Chicago-Downtown
Image of Homewood Suites by Hilton Chicago-Downtown
Image of Homewood Suites by Hilton Chicago-Downtown
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1/5

Image of Homewood Suites by Hilton Chicago-Downtown
Image of Homewood Suites by Hilton Chicago-DowntownImage of Homewood Suites by Hilton Chicago-DowntownImage of Homewood Suites by Hilton Chicago-DowntownImage of Homewood Suites by Hilton Chicago-Downtown

Safety index

64 out of 100

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Safe area tag

Safe area

Pet-friendly

Shopping

Adventure sport

Business

Romantic

City

Natural

Homewood Suites by Hilton Chicago-Downtown

Rating icon

8.6

Good (8,511 ratings)

Chicago, United States - 

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Nearby State Street

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210 m Michigan Avenue

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490 m Chicago Riverwalk

Hotel Overview

Homewood Suites in Downtown is a popular choice among travelers seeking comfortable and convenient accommodations in the city. The hotel is praised for its spacious rooms, friendly staff, and central location that provides easy access to major attractions.

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Hotel highlights

Property

Service

Location

  1. Spacious and Clean Rooms: Guests appreciate the size and cleanliness of the rooms, offering comfort after a long day of exploring.
  2. Excellent Location: The central location is perfect for sightseeing and accessing various attractions within walking distance.
  3. Friendly and Helpful Staff: The staff receives high marks for their welcoming attitude and assistance during the stay.
  4. Value for Money: Many find the hotel to be a great deal, offering good amenities at a reasonable price point.
  5. Inclusive Breakfast: The complimentary breakfast is frequently mentioned as a positive aspect, providing a good start to the day.
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Area for improvement

Accessibility

Bathroom

Wi-Fi

  1. Noise Levels: Some guests mention noise from the streets or neighboring rooms can be bothersome.
  2. Wi-Fi Connectivity Issues: There are occasional complaints about unreliable Wi-Fi, impacting some guests' stay.
  3. Parking Challenges: The hotel's parking can be expensive and challenging to navigate for newcomers.
  4. Wear and Tear: A few reviews note signs of wear and tear in the rooms and common areas, suggesting a need for updates.
  5. Breakfast Variety: While breakfast is generally appreciated, some guests desire more variety in the offerings.

Amenities

Kitchen

Microwave

Grocery/Convenience store

Breakfast included

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.6

RateScore

Total 8,511 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.1

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8.4

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4.3/5

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4.5/5

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agoda

28 Reviews

8.7 / 10

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booking

2,498 Reviews

8.1 / 10

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expedia

1,003 Reviews

8.4 / 10

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google

1,511 Reviews

4.3 / 5

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tripadvisor

3,471 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,511+ People Are Talking

Property

Service

Location

Breakfast

Cleanliness

Amenities

Restaurant

Sleep

Kitchen

Parking

Family

Fitness

Bathroom

Accessibility

Atmosphere

Food

Pool

Bar

Safety

Transit

Wi-Fi

Gym

Business

Entertainment

Nature

Air Conditioning

Nightlife

Property was mentioned 394 times

15% Negative78% Positive

Reviews based on Property

User image
Dan M3 months ago
4/5Google icon

Sadly the description of this hotel being 'Renovated' on the hotels website is a bit of a stretch, 'Partly Renovated' would be a better description. We were in a corner suite on the top floor and whilst the room looks good on initial entry, it is lacking in a few areas. The windows... who on earth invented the closers for them and why are they in a Hilton property, the amount of effort just to close a window is crazy. That then leads to noise as the seals on the windows are poor. The bathroom is pretty old and needs a reno and things like light switches obviously weren't part of the renovation. The bed however was extremely comfortable and the views were excellent too. Staff in all areas from reception to breakfast were great! The gentleman manning the breakfast area (sorry I can't remember his name) was excellent and we saw him helping numerous guests with things that probably aren't in his job description!

User image
Delin Wenardy5 months ago
2/5Google icon

room was basic and a bit outdated, small for the price. we ask for daily housekeeping but everyday we have to remind them otherwise they skip the cleaning. the cleaning was pretty bad, they put the blanket around the room corner instead of putting on the bed. the reception staff were not friendly to guest either. i asked for a quiet room and they put me in room in 10th fl that facing to aircon machine in front building, which is very noisy. when i asked to change the room they put me in lower floor which is more noisy of course, before they gave me higher floor. the only good thing was the location and the breakfast staff and Jeremy, which was very welcoming

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 233

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Number of floors 19

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Year Built 1999

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

4

Download

134

Upload

116

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

State Street

Nearby

Michigan Avenue

210 m

Chicago Riverwalk

490 m

Millennium Park

910 m

Grant Park

1 km

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Getting around

Grand Station (Red Line)

140 m

Millennium Station

840 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

20 km

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Restaurants

The Shops at North Bridge

140 m

Eataly

Nearby

Nordstrom

Nearby

Weber Grill Restaurant

140 m

Lao Sze Chuan Restaurant

Nearby

Street View

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Daytime safety

86 out of 100

Very Safe

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Nighttime safety

64 out of 100

Safe

Chicago safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

21

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

87

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

53

34

Overall Crime index

Low

An average rating of the crime categories

34 out of 100

Property crime severity

Moderate

46

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Mugging or robbery  26/100

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Car theft  30/100

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Car break-ins  47/100

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Home break-ins  33/100

Violent crime severity

Low

31

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Physical attacks  25/100

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Racism or religion motivated attacks  20/100

Other crime severity

Low

31

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Insult or harassment in public  30/100

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Corruption or bribery  31/100

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Drug problem  47/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $5.2

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Meal, inexpensive restaurant

$9.6 - $41.1

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Public transport, one-way ticket

$2.3 - $4.6

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Taxi 1km (normal tariff)

$1.4 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$54.8 - $137

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Bottle of mid-range wine

$9.1 - $24.7

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McMeal at McDonalds

$8.2 - $11

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Coke/Pepsi 0.33L

$1.8 - $2.7

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Public transport, monthly pass

$73.1 - $156.1

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$39.3 - $100.4

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Fitness club, monthly fee

$13.7 - $117.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Unhealthy

PM2.59

PM1018

76

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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