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Image of Kimpton Gray Hotel, an IHG Hotel
Image of Kimpton Gray Hotel, an IHG Hotel
Image of Kimpton Gray Hotel, an IHG Hotel
Image of Kimpton Gray Hotel, an IHG Hotel
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1/5

Image of Kimpton Gray Hotel, an IHG Hotel
Image of Kimpton Gray Hotel, an IHG HotelImage of Kimpton Gray Hotel, an IHG HotelImage of Kimpton Gray Hotel, an IHG HotelImage of Kimpton Gray Hotel, an IHG Hotel

Safety index

81 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

City

Kimpton Gray Hotel, an IHG Hotel

Rating icon

9.2

Excellent (3,756 ratings)

Chicago, United States - 

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Location icon

280 m State Street

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420 m Willis Tower

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630 m Millennium Park

Hotel Overview

Kimpton Gray Hotel, located in Chicago, is a chic and sophisticated hotel that has garnered attention from guests for its exceptional service and ambiance. Based on user reviews, the establishment has offered memorable experiences to many, though it has faced some critiques as well.

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Hotel highlights

Property

Service

Location

  1. Stylish Décor: Guests often rave about the elegant and modern design that enhances the overall atmosphere of the hotel.
  2. Friendly Staff: The warmth and professionalism of the hotel staff have been highlighted as a standout feature, making guests feel welcomed and taken care of.
  3. Excellent Location: Its prime location in the city has been appreciated for easy access to local attractions and dining options.
  4. Comfortable Rooms: Many reviewers have mentioned the comfort and luxurious feel of the rooms, noting high-quality bedding and amenities.
  5. Unique Amenities: The hotel offers unique features and services that have added value to the guests' stay, such as a fitness center and on-site dining options.
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Area for improvement

  1. Noise Levels: Some guests have reported issues with noise from the surroundings, affecting their sleep quality.
  2. High Prices: The cost of the stay, including room rates and additional services, have been pointed out as being on the higher side for some guests.
  3. Limited Parking: Challenges with parking availability and convenience have been a concern for guests who travel by car.
  4. Room Size: A few guests felt that some of the rooms were smaller than expected, particularly for the price point.
  5. Slow Service: There have been instances where guests experienced delays or less than satisfactory service in some hotel facilities, such as the dining areas.

Amenities

Microwave

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Laundry

Laundry

Gym

Gym

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Related hotel videos

Score icon9.2

RateScore

Total 3,756 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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8.3

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9.4

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4.6/5

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4.5/5

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agoda

14 Reviews

9.0 / 10

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booking

183 Reviews

8.3 / 10

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expedia

1,008 Reviews

9.4 / 10

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google

1,681 Reviews

4.6 / 5

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tripadvisor

870 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,681+ People Are Talking

Property

Service

Location

Bar

Cleanliness

Food

Atmosphere

Bathroom

Sleep

Amenities

Breakfast

Parking

Business

Pets

Nightlife

Couples

Fitness

Wi-Fi

Accessibility

Gym

Wellness

Kitchen

Transit

Spa

Restaurant

Family

Safety

Entertainment

Nature

Property was mentioned 587 times

6% Negative90% Positive

Reviews based on Property

User image
Jaisal Maru6 months ago
3/5Google icon

Service was good. Property is beautiful, has marble ceilings and stairs on ground floor. On-site there are couple of restaurants one has wine socials and happy hours. I had dinner in one of them and food was pretty good. Although rooms are updated, need to be careful about which room you are getting, mine was near the elevator corridor so pretty noisy. Also the was a pillar next to the bed, did not like the room.

User image
Corey Marcel4 months ago
5/5Google icon

Really well done renovation of an older building. The hotel is super cool without feeling stuffy or too cool for school. Great dining options at the hotel and the Starbucks in the morning was clutch. I recommend ordering your Starbucks on the app to avoid the line as it gets busy in the morning.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 293

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Number of floors 15

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

16

Download

88

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

State Street

280 m

Willis Tower

420 m

Millennium Park

630 m

Michigan Avenue

770 m

Grant Park

1.26 km

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Getting around

Monroe Station (Blue Line)

140 m

Chicago Union Station

840 m

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Airports Nearby

Chicago Midway Airport (MDW)

13.5 km

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Restaurants

Revival Food Hall

210 m

Elephant & Castle

210 m

Goddess and the Baker

Nearby

McDonald's

140 m

Italian Village

140 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

81

Overall Safety Index

Very Safe

An average rating of the six safety categories

81 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

61

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

80

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

86

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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