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Image of Park Hyatt Chicago
Image of Park Hyatt Chicago
Image of Park Hyatt Chicago
Image of Park Hyatt Chicago
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1/5

Image of Park Hyatt Chicago
Image of Park Hyatt ChicagoImage of Park Hyatt ChicagoImage of Park Hyatt ChicagoImage of Park Hyatt Chicago

Safety index

84 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Pet-friendly

Spa

Shopping

Adventure sport

City

Park Hyatt Chicago

Rating icon

9.2

Excellent (4,101 ratings)

Chicago, United States - 

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Nearby Michigan Avenue

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980 m Chicago Riverwalk

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1.26 km Millennium Park

Hotel Overview

Park Hyatt Chicago is a highly acclaimed luxury hotel, renowned for its exceptional service, strategic location, and lavish accommodations. Drawing on user reviews, this hotel stands out for its attentive and friendly staff, upscale room amenities, and convenient access to local attractions. However, even the best establishments have areas for improvement. Here’s a look into what guests have appreciated and what they felt could be better.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Guests consistently praise the hotel's staff for their professionalism and eagerness to assist, making for a welcoming and personalized stay.
  2. Prime Location: Situated in a convenient location, it offers easy access to shopping, dining, and city attractions, making it a favorite for visitors looking to explore the area.
  3. Luxurious Rooms: The accommodations are frequently lauded for their spaciousness, modern amenities, and comfort, contributing to a restful and luxurious stay.
  4. Stunning Views: Many rooms offer breathtaking views of the cityscape, providing a memorable backdrop to guests' stays.
  5. Gourmet Dining: The on-site dining options receive high marks for their quality, variety, and ambiance, adding to the overall luxury experience.
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Area for improvement

  1. Price Point: Some guests find the hotel to be on the pricier side when compared to other luxury accommodations, noting that the experience, while opulent, may not always justify the cost.
  2. Parking Challenges: Visitors have mentioned difficulties with parking, either in terms of availability or cost, which can add a layer of inconvenience to the stay.
  3. Occasional Noise Issues: A few reviews point out that noise from nearby streets or other guests can sometimes be intrusive, particularly for those seeking a tranquil retreat.
  4. Wi-Fi Connectivity: Despite being a luxury hotel, some guests have reported issues with the Wi-Fi service, either in terms of speed or reliability.
  5. Limited Pool Area: The pool, while available, has been described as smaller than expected, which can be a disappointment for guests looking forward to leisurely swims.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Hot Tub

Hot Tub

Parking available

Parking available

Spa

Pet friendly

Pet friendly

Air conditioning

Air conditioning

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Related hotel videos

Score icon9.2

RateScore

Total 4,101 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.8

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9.4

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4.7/5

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4.5/5

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agoda

5 Reviews

8.0 / 10

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booking

74 Reviews

8.8 / 10

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expedia

906 Reviews

9.4 / 10

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google

754 Reviews

4.7 / 5

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tripadvisor

2,362 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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754+ People Are Talking

Service

Property

Location

Food

Amenities

Bar

Cleanliness

Bathroom

Atmosphere

Breakfast

Sleep

Nature

Pets

Business

Fitness

Accessibility

Parking

Wellness

Restaurant

Spa

Gym

Pool

Couples

Family

Kitchen

Wi-Fi

Entertainment

Safety

Service was mentioned 234 times

9% Negative88% Positive

Reviews based on Service

User image
AR Henning2 months ago
5/5Google icon

Amazing three-night stay from start to finish. This Park Hyatt feels ultra secluded, even though it’s in the middle of everything off of Mag Mile. Perfect oasis. Bellman, check in, housekeeping, NoMI, room service…what WASN’T outstanding?! It’s a pretty penny but well worth it!

User image
Charlie Te5 months ago
5/5Google icon

This was my first time staying at a Park Hyatt hotel. One of the main reasons was the location of everything. It's in a good area with good foot traffic. The hotel itself was very nice, and the customer service was exceptional. The room we got was nice and considered an 'upgrade'. I liked that you can control the curtains with a push button. The bed was very comfortable. We were also able to get a late checkout, which helped a lot. Overall, it was a very nice hotel with superb customer service.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 182

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Number of floors 18

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Number of buildings/towers 1

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Year Built 2000

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

184

Upload

64

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

Nearby

Chicago Riverwalk

980 m

Millennium Park

1.26 km

Art Institute of Chicago

1 km

Navy Pier

2 km

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Getting around

Chicago Station (Red Line)

280 m

Millennium Station

1.19 km

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

20.5 km

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Restaurants

Gino's East

140 m

Giordano's

140 m

Harry Caray's 7th Inning Stretch

140 m

Garrett Popcorn Shops

210 m

M Burger

210 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

69

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

80

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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