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Image of Pendry Chicago
Image of Pendry Chicago
Image of Pendry Chicago
Image of Pendry Chicago
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1/5

Image of Pendry Chicago
Image of Pendry ChicagoImage of Pendry ChicagoImage of Pendry ChicagoImage of Pendry Chicago

Safety index

77 out of 100

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Safe area tag

Safe area

Family

Luxury

Pet-friendly

Shopping

Pendry Chicago

Rating icon

9.0

Excellent (4,625 ratings)

Chicago, United States - 

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Nearby Michigan Avenue

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210 m Chicago Riverwalk

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280 m Chicago Theatre

Hotel Overview

Pendry Chicago, a hotel located in the heart of the city, has garnered attention for its unique blend of modern luxury with historical elements. This establishment has been the subject of numerous user reviews, reflecting a wide range of experiences. Here, we delve into the good and bad aspects of Pendry Chicago, based on these reviews, to provide a balanced overview of what future visitors might expect.

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Hotel highlights

Property

Service

Bar

  1. Stunning Architecture and Design: Guests often praise the hotel for its beautifully restored historical features combined with modern aesthetics.
  2. Prime Location: Its central location is frequently highlighted, making it convenient for exploring the city's attractions.
  3. Exceptional Service: The staff's attentiveness and professionalism are consistently commended, contributing to a memorable stay.
  4. High-Quality Dining Options: The on-site restaurants and bars are noted for their quality, offering a range of tasty dishes and drinks.
  5. Comfortable Rooms: Reviewers frequently mention the comfort and cleanliness of the rooms, alongside the modern amenities provided.
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Area for improvement

Kitchen

  1. High Cost: A common concern is the hotel's pricing, with some finding it too expensive for their taste.
  2. Limited Room Space: Several guests have mentioned that the rooms, especially the bathrooms, can feel cramped.
  3. Occasional Noise Issues: Due to its central location, noise from outside can sometimes be a problem for guests seeking a quiet retreat.
  4. Extra Charges: There are reports of additional fees for amenities and services that some guests were not expecting.
  5. Difficult Parking: Finding parking nearby can be challenging, and the hotel's own parking service is deemed costly by some visitors.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Restaurant

Bar

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Related hotel videos

Score icon9.0

RateScore

Total 4,625 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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9.0

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9.0

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4.5/5

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4.5/5

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agoda

32 Reviews

8.4 / 10

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booking

1,226 Reviews

9.0 / 10

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expedia

1,005 Reviews

9.0 / 10

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google

1,742 Reviews

4.5 / 5

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tripadvisor

620 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,742+ People Are Talking

Property

Service

Bar

Food

Atmosphere

Fitness

Location

Amenities

Breakfast

Couples

Pool

Cleanliness

Sleep

Parking

Bathroom

Nature

Business

Nightlife

Safety

Restaurant

Family

Kitchen

Accessibility

Gym

Entertainment

Property was mentioned 486 times

6% Negative89% Positive

Reviews based on Property

User image
Lindsey M3 months ago
3/5Google icon

Very disappointed in my most recent experience with the reservation specialist. My husband and I got married at the Pendry in May 2023. I called to inquire about staying at the property this upcoming May to celebrate our first anniversary. When I explained this to the receptionist there was no acknowledgment that we got married at their property or that we were hoping to spend our first anniversary there. This is not what I would expect from a 5-star hotel, especially having spent a great deal with them for our wedding.

User image
Christin Knight6 months ago
3/5Google icon

Mediocre. For a +$700 a night hotel room, we are less than impressed. Our first room that we got assigned to, the AC didn't work. And so after a few hours and the temperature consistently rising, we tried to talk to the front desk about the issue. As a nice gesture, they moved us into a different room. The new room was on the second floor, which was great. Except for the shower consistently leaks, and there is no full-size mirror. It appears as though the full size mirror that was in the bathroom, was perhaps broken, and removed from the wall. Additionally, some of the main amenities were closed at 4:00 p.m. for a private event. I understand that happening over a major holiday weekend, but it's still a bummer. This hotel should be priced closer to $350 a night. There's nothing included in the high price tag. And by included, obviously I mean you're being taxed by the price. But at $350 a night, it would be a good deal. There's nothing on the property that has absolutely stunned us. The service is meh. The location is great. You're right on the Baltimore Harbor. So I think that that's the best thing going for this property. The only bonus, the linen and toilet are better than the SkyLofts.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 364

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Number of floors 40

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Number of buildings/towers 1

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Year Built 1929

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

184

Upload

82

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

Nearby

Chicago Riverwalk

210 m

Chicago Theatre

280 m

Millennium Park

280 m

Grant Park

980 m

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Getting around

Millennium Station

280 m

Randolph-Wabash Station

350 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

20.5 km

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Restaurants

LH Rooftop

210 m

The Royal Sonesta Chicago Downtown

210 m

Sweetwater Tavern and Grille

Nearby

Base Bar

Nearby

Cerise

210 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

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Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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