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Image of Residence Inn by Marriott Chicago Downtown / River North
Image of Residence Inn by Marriott Chicago Downtown / River North
Image of Residence Inn by Marriott Chicago Downtown / River North
Image of Residence Inn by Marriott Chicago Downtown / River North
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1/5

Image of Residence Inn by Marriott Chicago Downtown / River North
Image of Residence Inn by Marriott Chicago Downtown / River NorthImage of Residence Inn by Marriott Chicago Downtown / River NorthImage of Residence Inn by Marriott Chicago Downtown / River NorthImage of Residence Inn by Marriott Chicago Downtown / River North

Safety index

86 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Shopping

Adventure sport

City

Residence Inn by Marriott Chicago Downtown / River North

Rating icon

8.8

Good (4,936 ratings)

Chicago, United States - 

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Location icon

Nearby State Street

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490 m Chicago Riverwalk

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910 m Millennium Park

Hotel Overview

The Residence Inn located in the Downtown / River North area is highly appreciated by guests for its prime location, exceptional cleanliness, spacious rooms, friendly staff, and inclusive breakfast. However, some reviews point out areas that could see improvement, such as the noise levels, parking costs, inconsistent Wi-Fi connectivity, limited in-room amenities, and the need for more variety in breakfast items.

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Hotel highlights

Service

Property

Location

  1. Prime Location: Conveniently situated for easy access to local attractions and amenities.
  2. Exceptional Cleanliness: Maintained at a very high standard, ensuring a comfortable stay.
  3. Spacious Rooms: Guests appreciate the larger room sizes, offering more comfort and space to relax.
  4. Friendly Staff: The hospitality and helpfulness of the staff frequently receive high praise.
  5. Inclusive Breakfast: A variety of breakfast options is available, catering to different dietary needs.
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Area for improvement

Accessibility

Pets

  1. Noise Levels: Some guests have reported disruption due to noise from surrounding areas.
  2. Parking Costs: High parking fees are a concern for those traveling with vehicles.
  3. Inconsistent Wi-Fi Connectivity: Guests have faced challenges with the Wi-Fi service, affecting convenience.
  4. Limited In-Room Amenities: There are calls for an improvement in the range of amenities provided in the rooms.
  5. Need for More Variety in Breakfast Items: Although inclusive, the breakfast could benefit from a greater selection of items.

Amenities

Living/Dining area

Kitchen

Microwave

Extra beds/cribs

Grocery/Convenience store

Breakfast included

Parking available

Parking available

Pet friendly

Pet friendly

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Related hotel videos

Score icon8.8

RateScore

Total 4,936 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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10.0

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8.3

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8.2

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4.5/5

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4.5/5

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agoda

1 Reviews

10.0 / 10

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booking

372 Reviews

8.3 / 10

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expedia

1,002 Reviews

8.2 / 10

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google

1,638 Reviews

4.5 / 5

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tripadvisor

1,923 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,638+ People Are Talking

Property

Service

Location

Breakfast

Cleanliness

Amenities

Restaurant

Atmosphere

Sleep

Fitness

Parking

Kitchen

Bar

Accessibility

Bathroom

Family

Food

Pool

Business

Safety

Wi-Fi

Gym

Transit

Hot Tub

Nature

Pets

Air Conditioning

Entertainment

Nightlife

Property was mentioned 411 times

10% Negative83% Positive

Reviews based on Property

User image
Amit Jain7 months ago
4/5Google icon

The hotel is located in the buzzing blocks with restaurants and bars. It is located at close proximity to the Chicago river walk, near to the merchandise mart, wrigley’s tower, and other attractions as well. Both Springhill and Residence at in the same building. The hotel offers complementary breakfast that is good and it also has a bar (with happy hour for first and last hour of opening). They also provide basics if you miss to carry like toothpaste, if you miss to carry. Definitely recommended for families who want to have a small kitchen in their hotel room. 🙂

User image
RoadWarrior2 years ago

I've stayed at this property ten to 20 times previously. It is very well maintained and the staff is always very professional. The elevators are notoriously slow although this time the third elevator was available more often (it's often in reserve for the cleaning crew) so that was a help. Still no self-service waffles and other cutbacks for breakfast, which no longer makes sense given how everything else is more normal post-Covid.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 270

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Number of floors 27

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Year Built 2008

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

69

Upload

36

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

State Street

Nearby

Chicago Riverwalk

490 m

Millennium Park

910 m

Michigan Avenue

500 m

Grant Park

1 km

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Getting around

Grand Station (Red Line)

280 m

Millennium Station

840 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

19.5 km

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Restaurants

House of Blues

140 m

Rossi's Liquors

140 m

Harry Caray's Italian Steakhouse

Nearby

320 RiverBar

140 m

Three Dots and a Dash

140 m

Street View

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Daytime safety

83 out of 100

Very Safe

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Nighttime safety

58 out of 100

Risky

Chicago safety index

Safety

Crime

86

Overall Safety Index

Very Safe

An average rating of the six safety categories

86 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

84

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

77

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

84

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

31

Overall Crime index

Low

An average rating of the crime categories

31 out of 100

Property crime severity

Low

33

Crime category icon

Mugging or robbery  21/100

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Car theft  8/100

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Car break-ins  29/100

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Home break-ins  29/100

Violent crime severity

Low

29

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Physical attacks  17/100

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Racism or religion motivated attacks  58/100

Other crime severity

Low

25

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Insult or harassment in public  29/100

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Corruption or bribery  33/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $2.7

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Coffee

$3.7 - $6.4

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Beer 0.5L

$1.6 - $2

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Meal, inexpensive restaurant

$13.7 - $13.7

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Public transport, one-way ticket

$0.9

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Meal for 2 people, mid-range restaurant, three-course

$49.5 - $68.7

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Bottle of mid-range wine

$11 - $18.3

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McMeal at McDonalds

$8.2 - $9.2

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Coke/Pepsi 0.33L

$1.8 - $2.3

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Gasoline (1 liter)

$0.6 - $0.8

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Mobile phone monthly plan

$39.4 - $119.1

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Fitness club, monthly fee

$32.1

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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