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Image of Silversmith Hotel Chicago Downtown
Image of Silversmith Hotel Chicago Downtown
Image of Silversmith Hotel Chicago Downtown
Image of Silversmith Hotel Chicago Downtown
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1/5

Image of Silversmith Hotel Chicago Downtown
Image of Silversmith Hotel Chicago DowntownImage of Silversmith Hotel Chicago DowntownImage of Silversmith Hotel Chicago DowntownImage of Silversmith Hotel Chicago Downtown

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Shopping

Adventure sport

City

Silversmith Hotel Chicago Downtown

Rating icon

9.0

Excellent (6,190 ratings)

Chicago, United States - 

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210 m Michigan Avenue

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280 m Millennium Park

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280 m CIBC Theatre

Hotel Overview

The Silversmith Hotel Chicago Downtown is a well-regarded accommodation among visitors, drawing both praise and criticism for various aspects of its offerings and services. Situated in a key location, it provides guests with convenient access to surrounding attractions and amenities, contributing to its appeal to travelers looking for a comfortable and accessible place to stay while exploring the area.

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Hotel highlights

Service

Property

Location

  1. Exceptional Location: Positioned in the heart of the city, guests love the easy access to local attractions, dining, and shopping.
  2. Spacious and Clean Rooms: Visitors often compliment the size and cleanliness of the rooms, providing a comfortable stay.
  3. Friendly and Helpful Staff: The hotel staff receives high marks for their welcoming attitude and willingness to assist guests with their needs.
  4. Unique Charm and Decor: Many appreciate the boutique feel of the hotel, noting its unique architectural charm and tastefully decorated interiors.
  5. Good Value: Guests feel that the hotel offers a good balance of quality and price, making it a worthwhile option for travelers.
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Area for improvement

  1. Noisy Environments: Some guests find the hotel's surroundings to be noisy, particularly those staying in rooms facing the street.
  2. Limited On-site Dining Options: A few reviewers mention the lack of extensive dining options within the hotel, which could be inconvenient for some travelers.
  3. Occasional Maintenance Issues: There are reports of occasional maintenance problems in certain rooms, though these are generally resolved by staff.
  4. Parking Challenges: The hotel's city center location means parking can be difficult and expensive for guests with cars.
  5. Sporadic Wi-Fi Connectivity: A minority of visitors have mentioned issues with inconsistent Wi-Fi service during their stay.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Bar

Gym

Gym

Housekeeping

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Related hotel videos

Score icon9.0

RateScore

Total 6,190 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.7

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9.2

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4.5/5

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4.5/5

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agoda

93 Reviews

8.7 / 10

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booking

821 Reviews

8.7 / 10

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expedia

1,389 Reviews

9.2 / 10

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google

1,261 Reviews

4.5 / 5

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tripadvisor

2,626 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,261+ People Are Talking

Service

Property

Location

Cleanliness

Sleep

Atmosphere

Bathroom

Bar

Food

Amenities

Transit

Parking

Kitchen

Breakfast

Entertainment

Business

Safety

Accessibility

Wi-Fi

Restaurant

Family

Nightlife

Fitness

Gym

Air Conditioning

Spa

Service was mentioned 499 times

8% Negative88% Positive

Reviews based on Service

User image
Eric Hayes2 months ago
5/5Google icon

Everything was eloquent and neat. I flew into the city and was without my own vehicle - but the hotel offered accommodations at a close garage for a fair amount of money. I checked in after booking on a third party site via Tripadvisor. Guest services were available and pleasant for sure, s/o Beverly at the entry desk. My room was very comfortable; just what I needed. Bath was squeaky clean and dressed nicely. Being in town to do welfare checks, I needed space to collect myself and charge up. The lobby lounge under the Mezzanine floor had vintage vibes and views. I’d definitely recommend stopping in and chilling out there before accomplishing goals for the day. My stay at this hotel was definitively energizing and inspiring.

User image
Tina Marie Williamson4 months ago
5/5Google icon

I checked into the Silversmith last night. The hotel is beautiful and very clean. The room is spacious and comfortable. I experienced an issue with the shower head having a leaking gasket. When I reported it to the front desk attendant, he swiftly offered me a new room. Hotel staff arrived and assisted me with moving my luggage to a new room. Alex, the front desk attendant called me soon after to make sure my new room was comfortable and that I was satisfied. Although this may sound like standard customer service for the situation, I must commend Alex's tone and delivery while attending to my needs. I travel excessively for work and was very impressed with this gentleman's talent for working with the public. It was evident that he loves his work and has a passion for working with people. The location of the hotel is excellent. Many of Chicago's downtown highlights are a short walk away and the hotel's lobby is feet away from the "L" with connections to several of the lines traveling in all directions.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 144

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Number of floors 10

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Number of buildings/towers 1

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Year Built 1897

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

219

Upload

140

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

210 m

Millennium Park

280 m

CIBC Theatre

280 m

Art Institute of Chicago

350 m

Grant Park

980 m

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Getting around

Madison-Wabash Station

Nearby

Millennium Station

350 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

19 km

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Restaurants

Miller's Pub

140 m

University Club of Chicago

140 m

The Gage

210 m

Pizano's Pizza & Pasta

Nearby

Raising Cane's Chicken Fingers

140 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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