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Image of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
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1/5

Image of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Image of The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoImage of The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoImage of The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoImage of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

Shopping

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Rating icon

9.1

Excellent (2,171 ratings)

Chicago, United States - 

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140 m Michigan Avenue

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210 m State Street

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420 m Northwestern Memorial Hospital

Hotel Overview

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, is recognized for its exquisite charm and upscale accommodations, drawing visitors from around the globe. Based on user reviews, this hotel stands out for its sophisticated ambiance, top-notch services, and prime location, catering to guests seeking luxury and comfort during their stay.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Situated in the heart of the city, offering easy access to major attractions and shopping areas.
  2. Exceptional Service: Staff are praised for being attentive, courteous, and going the extra mile for guests.
  3. Luxurious Rooms: Guests adore the plush, well-appointed rooms with modern amenities.
  4. Unique Decor: The hotel's elegant and distinctive decor is a highlight for many visitors.
  5. High-Quality Dining: The on-site dining options are noted for their delicious food and excellent service.
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Area for improvement

Accessibility

Kitchen

  1. Pricey: Many guests feel that the hotel, including the dining options, is quite expensive.
  2. Noise Levels: Some visitors have mentioned that noise from the street or other rooms can be an issue.
  3. Room Size: A few reviews suggest that certain rooms are smaller than expected for the price.
  4. Internet Connectivity: There are occasional complaints about the reliability and speed of the WiFi service.
  5. Limited Amenities: A minority of guests feel that the hotel could offer more in terms of leisure and relaxation amenities.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Gym

Gym

Restaurant

Bar

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Related hotel videos

Score icon9.1

RateScore

Total 2,171 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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9.2

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4.5/5

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booking

136 Reviews

8.8 / 10

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expedia

1,002 Reviews

9.2 / 10

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google

1,033 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,033+ People Are Talking

Property

Service

Location

Bar

Food

Cleanliness

Atmosphere

Bathroom

Sleep

Amenities

Breakfast

Business

Parking

Accessibility

Restaurant

Fitness

Couples

Entertainment

Kitchen

Gym

Nightlife

Transit

Wi-Fi

Pets

Family

Property was mentioned 365 times

8% Negative87% Positive

Reviews based on Property

User image
Matthew Groves4 months ago
3/5Google icon

I get about 40-50 nights a year at Marriott properties. I'll be honest at ~$520/night after taxes, this one underwhelms. By comparison, the Ritz is 1/2 mile to the north. Roughly the same price, while the two are not in the same tier of hotel. This one does have proximity to a nice mall and high end chain restaurants, but pound for pound, a comparison of service, view, ambiance, amenities don't justify the out the door price. Comparisons hold when going up against the Four Seasons or the Waldorf, if you're not a Marriott loyalist. You could equate this one to the Drake or the Palmer House. Just wait til you find the right deal on it.

User image
Charlotte H K O (C O)2 months ago
5/5Google icon

Beautiful property The rooms are large with comfortable beds Everything is clean The bathrooms are beautiful and primed for an amazing getting ready session for those like me that find therapy in getting ready It's always a pleasure staying here when visiting the city

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 311

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Number of floors 17

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Year Built 1928

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

132

Upload

79

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

140 m

State Street

210 m

Northwestern Memorial Hospital

420 m

Millennium Park

840 m

Grant Park

1 km

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Getting around

Grand Station (Red Line)

210 m

Millennium Station

770 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

20 km

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Restaurants

The Shops at North Bridge

Nearby

Eataly

140 m

Nordstrom

Nearby

Billy Goat Tavern

210 m

Lao Sze Chuan Restaurant

Nearby

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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