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Image of The Ritz-Carlton, Chicago
Image of The Ritz-Carlton, Chicago
Image of The Ritz-Carlton, Chicago
Image of The Ritz-Carlton, Chicago
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1/5

Image of The Ritz-Carlton, Chicago
Image of The Ritz-Carlton, ChicagoImage of The Ritz-Carlton, ChicagoImage of The Ritz-Carlton, ChicagoImage of The Ritz-Carlton, Chicago

Safety index

84 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

Spa

Shopping

Romantic

City

The Ritz-Carlton, Chicago

Rating icon

9.1

Excellent (2,306 ratings)

Chicago, United States - 

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Nearby Water Tower Place

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140 m Michigan Avenue

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140 m John Hancock Center

Hotel Overview

The Ritz-Carlton, Chicago is a luxury hotel that boasts a distinguished atmosphere and high-quality services. Guest reviews frequently highlight the hotel's exceptional service, elegant decor, and prime location, making it a favorite among travelers seeking comfort and luxury during their stay.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Staff are highly praised for their attentiveness and professionalism.
  2. Elegant Decor: The hotel's interior is admired for its beautiful design and luxurious feel.
  3. Prime Location: Situated in a convenient location, allowing easy access to local attractions.
  4. Comfortable Rooms: Guests appreciate the spacious and well-appointed rooms.
  5. Quality Dining: On-site dining options are noted for their delicious cuisine and variety.
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Area for improvement

  1. Pricey: Many guests find the hotel to be quite expensive.
  2. Booking Issues: Some visitors experienced difficulties with their reservations.
  3. Room Availability: High demand can sometimes make it challenging to secure a desired room type.
  4. Noisy Areas: Noise from both inside and outside the hotel can be an issue for some guests.
  5. Limited Parking: The hotel's parking options are considered limited and costly by some visitors.

Amenities

Extra beds/cribs

Pool

Parking available

Parking available

Spa

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Laundry

Laundry

Gym

Gym

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Related hotel videos

Score icon9.1

RateScore

Total 2,306 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.6

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4.6/5

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4.5/5

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agoda

7 Reviews

8.2 / 10

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booking

57 Reviews

8.6 / 10

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google

1,337 Reviews

4.6 / 5

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tripadvisor

905 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,337+ People Are Talking

Service

Property

Location

Bar

Food

Amenities

Sleep

Cleanliness

Atmosphere

Breakfast

Bathroom

Wellness

Nature

Spa

Fitness

Accessibility

Business

Parking

Gym

Family

Restaurant

Couples

Nightlife

Safety

Pool

Entertainment

Kitchen

Transit

Service was mentioned 386 times

12% Negative85% Positive

Reviews based on Service

User image
Brad Woodruff2 months ago
5/5Google icon

Was walking around town in the early evening and we decided to stop and take a break. After getting to the restaurants, we sat and had a nice drink and salad at the bar. The staff was excellent. Extremely cordial and inviting and not once did they care or mind that we were not hotel guests. We enjoyed our time so much my wife and I are likely going to try and stay at the hotel during our next stay in town.

User image
Claudia E3 months ago
5/5Google icon

We absolutely loved our time at this hotel. It is located right on the Magnificent Mile which made getting around Chicago incredibly easy. The room we had was on the 15th floor with a view of the city. It was very spacious, clean, well maintained, and very comfortable. It was so lovely to be here during the Christmas season because they really put a lot of thought into the Christmas decor which put us in the holiday spirit. The absolute best part of the entire stay was our interaction with Tony the director of the hotel. We happened to ride the elevator up with him and sparked conversation. Tony was so kind and sent us a welcome letter with some wine and chocolate up to our room. It was waiting for us when we got back from a long day of sightseeing. This small gesture was truly the best part of our entire visit to Chicago. The hospitality here was just amazing and the hotel even let us into our room when we arrived at 7:30am from a red eye flight instead of having to wait for check in time. Truly the best customer service. Thank you Tony and all your staff for such a pleasant visit to your hotel. We can’t wait to come back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Now

General Info

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Total number of rooms 434

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Number of floors 31

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

184

Upload

64

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Water Tower Place

Nearby

Michigan Avenue

140 m

John Hancock Center

140 m

Northwestern Memorial Hospital

140 m

Chicago Riverwalk

1.19 km

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Getting around

Chicago 18th Street Station

2 km

Chicago Station (Red Line)

490 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

21 km

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Restaurants

Gino's East

350 m

The Signature Lounge at the 96th

210 m

The Cheesecake Factory

210 m

Harry Caray's 7th Inning Stretch

140 m

Garrett Popcorn Shops

Nearby

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

69

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

80

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

Crime category icon

Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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