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Image of The Westin Chicago River North
Image of The Westin Chicago River North
Image of The Westin Chicago River North
Image of The Westin Chicago River North
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1/5

Image of The Westin Chicago River North
Image of The Westin Chicago River NorthImage of The Westin Chicago River NorthImage of The Westin Chicago River NorthImage of The Westin Chicago River North

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Pet-friendly

Shopping

The Westin Chicago River North

Rating icon

9.0

Excellent (5,367 ratings)

Chicago, United States - 

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Location icon

420 m Chicago Theatre

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420 m Chicago Riverwalk

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630 m Michigan Avenue

Hotel Overview

The Westin Chicago River North is a well-regarded hotel, celebrated for its prime location and quality service. Based on user reviews, it captures the essence of a comfortable and upscale stay in the heart of the city, offering guests a memorable experience.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Nestled in the heart of the city, the hotel boasts easy access to major attractions and businesses.
  2. Spacious Rooms: Guests appreciate the spacious and well-appointed rooms, offering a comfortable stay.
  3. Professional Staff: The staff is noted for being friendly and professional, enhancing the overall guest experience.
  4. Quality Dining: The hotel's restaurant receives high marks for quality food and service.
  5. Well-maintained Facilities: The cleanliness and maintenance of the hotel's facilities are consistently praised by guests.
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Area for improvement

Wi-Fi

Accessibility

  1. Pricing: Some guests find the pricing to be on the higher side for the services provided.
  2. Internet Service: There are occasional complaints about the reliability and speed of the internet service.
  3. Room Availability: During peak times, obtaining a room can sometimes be challenging due to high demand.
  4. Noise Levels: Some guests have mentioned that noise from the surrounding areas can be an issue, particularly in rooms facing the street.
  5. Limited Amenities: A few guests have mentioned that they expected more amenities for the price paid, especially compared to other hotels in the area.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Gym

Gym

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Related hotel videos

Score icon9.0

RateScore

Total 5,367 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.6

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9.2

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4.4/5

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4.5/5

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agoda

13 Reviews

8.7 / 10

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booking

106 Reviews

8.6 / 10

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expedia

1,007 Reviews

9.2 / 10

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google

1,943 Reviews

4.4 / 5

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tripadvisor

2,298 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,943+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Sleep

Atmosphere

Bar

Business

Food

Bathroom

Couples

Breakfast

Fitness

Wi-Fi

Nature

Accessibility

Parking

Gym

Nightlife

Kitchen

Restaurant

Transit

Pool

Family

Entertainment

Pets

Safety

Air Conditioning

Wellness

Hot Tub

Property was mentioned 557 times

8% Negative84% Positive

Reviews based on Property

User image
Phillip Ableidinger5 months ago
5/5Google icon

Rooms feel dated compared to other properties at similar prices in the area (e.g. Langham), but always clean and comfortable. Service is always receptive and quick, and the lobby bar is great. The building is centrally located, and there are plenty of food/concession options in walking distance. Nice views depending on what side of the building you get. All in all, I think the Westin is a great choice if you are traveling for work and need to stay in the vicinity, especially if you are a Marriott person. I am very happy with the service and location, though I wish the rooms were more recently renovated.

User image
G V D5 months ago
4/5Google icon

Just there for two day work shop. I did not stay at the property. Everything was done well and taken care of. The lunch was nicely presented and really good. All the staff was very attentive.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Apr, 2023Now

General Info

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Total number of rooms 445

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Number of floors 20

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Number of buildings/towers 1

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Year Built 1987

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

172

Upload

68

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Chicago Theatre

420 m

Chicago Riverwalk

420 m

Michigan Avenue

630 m

Millennium Park

770 m

Grant Park

1 km

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Getting around

State Station

350 m

Millennium Station

700 m

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

18 km

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Restaurants

House of Blues

Nearby

Tiny Tapp & Cafe

630 m

City Winery Chicago at the Riverwalk

770 m

Untitled Supper Club

280 m

RPM Seafood

140 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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