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Image of W Chicago - Lakeshore
Image of W Chicago - Lakeshore
Image of W Chicago - Lakeshore
Image of W Chicago - Lakeshore
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1/5

Image of W Chicago - Lakeshore
Image of W Chicago - LakeshoreImage of W Chicago - LakeshoreImage of W Chicago - LakeshoreImage of W Chicago - Lakeshore

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

Shopping

Adventure sport

W Chicago - Lakeshore

Rating icon

8.1

Good (8,274 ratings)

Chicago, United States - 

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420 m Northwestern Memorial Hospital

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630 m Michigan Avenue

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700 m Water Tower Place

Hotel Overview

The W Chicago - Lakeshore, based on user reviews, presents a mix of experiences for its guests. It offers a blend of desirable amenities and some areas for improvement. Below are summarized highlights of what guests have appreciated and areas where they feel the hotel could enhance its services.

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Hotel highlights

Property

Service

Location

  1. Stunning Lake Views: Guests consistently praise the breathtaking views of the lake from the hotel rooms.
  2. Strategic Location: The hotel's proximity to major attractions and the downtown area is highly appreciated by guests.
  3. Friendly Staff: Many reviews highlight the warm, welcoming, and helpful nature of the hotel staff.
  4. Modern Amenities: The contemporary facilities and amenities available at the hotel receive positive feedback.
  5. Vibrant Atmosphere: The lively and vibrant atmosphere of the hotel is noted as a major draw for guests.
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Area for improvement

Bathroom

Sleep

Kitchen

  1. Noisy Environment: A common complaint is the noise level, particularly from nearby nightlife, impacting the quality of sleep.
  2. Pricey: Many guests find the pricing for rooms and services at the hotel to be on the higher side.
  3. Limited Parking: The available parking is often described as limited and inconvenient.
  4. Room Size: Several reviews mention the rooms being smaller than expected.
  5. Occasional Maintenance Issues: There are occasional mentions of maintenance issues within the rooms and public areas.

Amenities

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Restaurant

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Related hotel videos

Score icon8.1

RateScore

Total 8,274 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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7.9

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8.0

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4.2/5

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4.0/5

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agoda

69 Reviews

8.3 / 10

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booking

1,523 Reviews

7.9 / 10

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expedia

1,008 Reviews

8.0 / 10

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google

3,374 Reviews

4.2 / 5

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tripadvisor

2,300 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,374+ People Are Talking

Property

Service

Amenities

Location

Cleanliness

Nature

Bar

Sleep

Bathroom

Atmosphere

Food

Kitchen

Parking

Fitness

Accessibility

Breakfast

Wi-Fi

Nightlife

Family

Pool

Business

Gym

Entertainment

Couples

Safety

Wellness

Transit

Restaurant

Spa

Air Conditioning

Hot Tub

Pets

Property was mentioned 1026 times

22% Negative69% Positive

Reviews based on Property

User image
EbNichole5 months ago
2/5Google icon

The hotel is not worthy of 3 stars. The hotel is out dated, old and not well kept. The rooms are the same very old. Be ware that if they tell you that you have a city view you could find yourself in a room that haa a view of the wall of the building in front. The AC/heat is also very loud. Lastly there was no menu in the room to order food and I had to go onto the hotel website to see what I could order. I would not stay here again, not the standard of other W hotels at all.

User image
Jeni Gonzales7 months ago
2/5Google icon

Sadly, this was a truly disappointing experience. For as much as this place cost, I am flabbergasted at how run down this hotel is. My room looked nothing like what I booked online. Everything was dated and falling apart. Multiple things in my room were broken, to include the toilet and toilet seat. Every time I used the toilet, I had to get in the tank and fix the chain. There were virtually no lights in my room, specifically beside, and so each night, I used my cell phone light to navigate the room and get in bed. Speaking of which, my bed was so low to the ground that I fell multiple times in the middle of the night trying to get in and out. And let's not forget the elevators. At one point, I tried going down over 5 times with no chance to get on an elevator. I ended up having to go down the stairs, which is well beyond my physical capabilities. It was a nightmare anytime you had to leave the property. While the staff was pleasant, I would never recommend anyone stay here.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 520

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Number of floors 33

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

269

Upload

117

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Northwestern Memorial Hospital

420 m

Michigan Avenue

630 m

Water Tower Place

700 m

Navy Pier

910 m

Grant Park

1.26 km

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Getting around

Chicago 18th Street Station

2 km

Chicago Station (Red Line)

1.05 km

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

21 km

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Restaurants

Dublin 4 Irish Pub and Cafe

420 m

Timothy O'Toole's Pub Chicago

420 m

McDonald's

210 m

Starbucks

210 m

Doubletree Lobby Bar

420 m

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

34

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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