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Image of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
Image of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
Image of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
Image of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
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1/5

Image of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel
Image of Holiday Inn Express Gatlinburg Downtown, an IHG HotelImage of Holiday Inn Express Gatlinburg Downtown, an IHG HotelImage of Holiday Inn Express Gatlinburg Downtown, an IHG HotelImage of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Rating icon

9.0

Excellent (1,703 ratings)

Gatlinburg, United States - 

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280 m Gatlinburg Convention Center

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490 m Ole Smoky Moonshine Distillery

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560 m SkyPark

Hotel Overview

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel, is well-regarded by many visitors for its convenient location, modern amenities, and attentive service. Based on user reviews, guests seem to appreciate the comfort and cleanliness of the rooms, the availability of facilities such as a pool and breakfast options, and the hotel's proximity to local attractions. While many experiences are positive, some areas for improvement are also noted by guests, leading to a balanced overview of the hotel's offerings.

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Hotel highlights

Cleanliness

Location

Breakfast

  1. Location: Situated close to many local attractions, making it a convenient choice for travelers.
  2. Room Cleanliness: Guests have praised the cleanliness and overall condition of the rooms.
  3. Breakfast Options: The availability of a variety of breakfast options is frequently mentioned as a plus.
  4. Swimming Pool: The swimming pool is noted as a well-maintained and enjoyable amenity.
  5. Customer Service: The staff's friendly and helpful demeanor is often highlighted by guests.
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Area for improvement

  1. Parking: Some guests mention challenges with parking availability and convenience.
  2. Room Noise: Noise from neighboring rooms or the surroundings can sometimes be an issue.
  3. Price: A few visitors consider the price point to be on the higher side compared to similar accommodations.
  4. Wi-Fi Connectivity: Occasional problems with Wi-Fi connectivity have been reported by guests.
  5. Room Size: Certain guests find the rooms to be smaller than expected.

Amenities

Game room

Microwave

Extra beds/cribs

Pool

Breakfast included

Free WiFi

Parking included

Parking included

Air conditioning

Air conditioning

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Related hotel videos

Score icon9.0

RateScore

Total 1,703 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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9.2

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booking

969 Reviews

8.9 / 10

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expedia

734 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Breakfast

Fitness

Family

Restaurant

Pool

Sleep

Bathroom

Amenities

Atmosphere

Parking

Food

Kitchen

Gym

Business

Transit

Accessibility

Bar

Hot Tub

Entertainment

Nature

Couples

Wi-Fi

Air Conditioning

Cleanliness was mentioned 294 times

6% Negative90% Positive

Reviews based on Cleanliness

User image
Gladis Medina6 months ago
4/5Google icon

Perfect hotel for families with young kids. The water park was much bigger than I expected. The continental breakfast had something for everyone and even decent healthier options. The gym was nice and clean. They have a pet parrot in the lobby. Cons: The walls are not sound proof at all. You hear every door and any neighbor. Good thing it’s mostly families so it’s quiet at night time other than maybe a baby crying (we heard one crying on and off one night).

User image
Ryan B8 months ago
5/5Google icon

Very nice hotel. EVERYTHING was clean! The bedding is nice, hotel is maintained and the staff are great! Booked a room and wanted to upgrade when we arrived. Isaac worked his magic to make it work for us without question. Isaac and Melinda were absolutely great to deal with. They couldn’t do enough to help out and they were so friendly. The breakfast was organized and had quality food for a free breakfast. The staff in the breakfast were on top of keeping it stocked and clean. The water park is a great place for the kids. Will be back!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 113

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Number of floors 4

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Number of buildings/towers 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

21

Download

215

Upload

37

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Gatlinburg Convention Center

280 m

Ole Smoky Moonshine Distillery

490 m

SkyPark

560 m

Ripley's Aquarium of the Smokies

1.05 km

Anakeesta

1.05 km

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Airports Nearby

McGhee Tyson Airport (TYS)

35 km

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Restaurants

Crawdaddy's Restaurant & Bar

490 m

Ole Smoky Distillery

560 m

Sugarlands Distilling Company

490 m

Mellow Mushroom

490 m

Smith & Son Corner Kitchen

420 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.8

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Coffee

$2.8 - $5.5

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$9.2 - $20.3

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Public transport, one-way ticket

$0.9 - $1.8

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Taxi 1km (normal tariff)

$1.4 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$36.9 - $165.9

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Bottle of mid-range wine

$7.4 - $14.7

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McMeal at McDonalds

$9.2 - $9.2

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Coke/Pepsi 0.33L

$1.4 - $2.3

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Public transport, monthly pass

$27.7 - $27.7

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.9 - $74.7

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Fitness club, monthly fee

$46.1

Weather In Gatlinburg

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°F

Precipitation In Gatlinburg

mm
in

Air Quality

Moderate

PM2.510

PM1021

41

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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