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Image of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Image of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Image of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Image of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
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1/5

Image of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Image of Moana Surfrider, A Westin Resort & Spa, Waikiki BeachImage of Moana Surfrider, A Westin Resort & Spa, Waikiki BeachImage of Moana Surfrider, A Westin Resort & Spa, Waikiki BeachImage of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Safety index

89 out of 100

Show All Photos

Safe area tag

Safe area

Beach

Business

Luxury

Spa

Historic

Adventure sport

Romantic

City

Shopping

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Rating icon

8.5

Good (13,624 ratings)

Honolulu, United States - 

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140 m International Market Place

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140 m Duke Kahanamoku Statue

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210 m Waikiki Beach

Hotel Overview

Moana Surfrider, located in Honolulu, is a historic hotel that offers guests a unique blend of classic Hawaiian hospitality and modern amenities. Based on user reviews, it is celebrated for its prime location on Waikiki Beach, providing breathtaking ocean views and easy access to local attractions. The hotel features elegant architecture, well-maintained facilities, and a wide range of services aimed at ensuring an enjoyable stay for all guests. However, like any establishment, it has its areas for improvement. Here's a look at the positives and negatives as reported by guests.

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Hotel highlights

Property

Nature

Service

  1. Prime Location: Situated directly on Waikiki Beach, offering stunning ocean views and proximity to local dining and shopping.
  2. Historic Charm: The hotel's classic architecture and elegant decor transport guests back in time, adding to the overall experience.
  3. Exceptional Service: Many reviewers note the attentive, friendly staff who go above and beyond to ensure guest satisfaction.
  4. Quality Dining Options: The hotel is praised for its variety of dining experiences, ranging from casual to fine dining atmospheres.
  5. Relaxing Spa Facilities: Guests appreciate the well-equipped spa, offering a range of treatments for relaxation and rejuvenation.
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Area for improvement

Bathroom

Kitchen

Air Conditioning

  1. Noisy Environment: Some guests find the hotel's location, particularly near busy areas, to be somewhat noisy, disrupting the peaceful atmosphere.
  2. Room Quality Variability: There is inconsistency in room quality, with some guests finding their accommodations outdated or less than expected.
  3. Additional Fees: Unexpected additional fees for amenities and services can be a disappointment for some visitors.
  4. Limited Pool Space: The pool area is noted as being somewhat small and can become crowded, limiting relaxation opportunities.
  5. Check-in Issues: A few guests have reported slower than desired check-in processes, affecting the initial impression of the hotel.

Amenities

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Pool

Spa

Spa

Air conditioning

Air conditioning

Parking available

Parking available

Laundry

Laundry

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Related hotel videos

Score icon8.5

RateScore

Total 13,624 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.6

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9.0

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4.5/5

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4.0/5

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agoda

235 Reviews

8.2 / 10

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booking

713 Reviews

8.6 / 10

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expedia

1,004 Reviews

9.0 / 10

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google

4,963 Reviews

4.5 / 5

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tripadvisor

6,709 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

4,963+ People Are Talking

Property

Service

Nature

Location

Bar

Food

Amenities

Atmosphere

Breakfast

Sleep

Fitness

Cleanliness

Nightlife

Bathroom

Couples

Parking

Family

Pool

Beach

Restaurant

Accessibility

Wellness

Spa

Kitchen

Business

Safety

Transit

Gym

Air Conditioning

Wi-Fi

Entertainment

Hot Tub

Property was mentioned 1154 times

13% Negative78% Positive

Reviews based on Property

User image
Peter D1 month ago

A truly exceptional stay at “The First Lady of Waikiki! Special thanks to GM Thomas Foti and his Team, for ensuring our stay was not only great, it was perfect! We love this property, loved our room, and it has been our “go-to” in Honolulu for years now. Thank you! We can’t wait to make another return visit. Thank you again!!

User image
gina cousin4 months ago
1/5Google icon

Beautiful hotel with a lot of issues. Room was city facing and we heard every noise from the street. As II was typing this a car was reviving the engine down the Avenue. You hear everything. The concierges aren’t too helpful. They don’t ask if you need help as you stand by their table looking at the different services offered. You have to actually get their attention for assistance. The rooms smell old and musty. Beach access is great , but that’s it. Overpriced. I’ve stayed in Waikiki many times and this place disappoints. Also you’re charged a $45 resort fee for each day and you still have to pay for chairs and umbrellas if you want to use them on the beach VERY DISAPPOINTED IN THIS MARRIOTT PROPERTY!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 791

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Number of floors 21

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Number of buildings/towers 3

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Year Built 1901

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

15

Download

157

Upload

59

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

International Market Place

140 m

Duke Kahanamoku Statue

140 m

Waikiki Beach

210 m

Royal-Moana Beach

210 m

Waikiki Beach Walk

490 m

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Airports Nearby

Daniel K. Inouye Intl. Airport (HNL)

11.5 km

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Restaurants

Skybox Taphouse

210 m

Kona Coffee Purveyors | b.patisserie

210 m

Shorefyre International Marketplace

210 m

Maui Brewing Co. Waikiki

210 m

Liliha Bakery

210 m

Street View

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Daytime safety

77 out of 100

Safe

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Nighttime safety

50 out of 100

Risky

Honolulu safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

66

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

89

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

99

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

47

Overall Crime index

Moderate

An average rating of the crime categories

47 out of 100

Property crime severity

Moderate

59

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Mugging or robbery  40/100

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Car theft  41/100

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Car break-ins  55/100

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Home break-ins  42/100

Violent crime severity

Moderate

47

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Physical attacks  40/100

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Racism or religion motivated attacks  25/100

Other crime severity

Moderate

51

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Insult or harassment in public  41/100

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Corruption or bribery  55/100

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Drug problem  62/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3

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Coffee

$4.1 - $7.3

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$13.6 - $36.3

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Public transport, one-way ticket

$2.7 - $4.5

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Taxi 1km (normal tariff)

$2.8

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Meal for 2 people, mid-range restaurant, three-course

$49.9 - $113.5

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Bottle of mid-range wine

$9.1 - $22.7

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McMeal at McDonalds

$10.9 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $3.6

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Public transport, monthly pass

$72.6 - $72.6

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Gasoline (1 liter)

$1.1 - $1.3

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Mobile phone monthly plan

$39 - $63.5

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Fitness club, monthly fee

$22.7 - $87.5

Weather In Honolulu

°C
°F

Precipitation In Honolulu

mm
in

Air Quality

Good

PM2.54

PM108

25

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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