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Image of Hyatt Regency Houston/Galleria
Image of Hyatt Regency Houston/Galleria
Image of Hyatt Regency Houston/Galleria
Image of Hyatt Regency Houston/Galleria
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1/5

Image of Hyatt Regency Houston/Galleria
Image of Hyatt Regency Houston/GalleriaImage of Hyatt Regency Houston/GalleriaImage of Hyatt Regency Houston/GalleriaImage of Hyatt Regency Houston/Galleria

Safety index

80 out of 100

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Safe area tag

Safe area

Family

Shopping

Business

City

Hyatt Regency Houston/Galleria

Rating icon

8.3

Good (4,048 ratings)

Houston, United States - 

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Location icon

Nearby Westheimer Rd

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350 m The Galleria

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630 m Gerald D. Hines Waterwall Park

Hotel Overview

Hyatt Regency Houston/Galleria is a well-regarded hotel based on user reviews. It offers a blend of comfort, convenience, and attentive service, making it a popular choice among travelers visiting Houston. Located in a prime area, it provides easy access to local attractions and shopping venues, ensuring a memorable stay for its guests.

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Hotel highlights

Property

Service

Location

  1. Location: Situated in a prime area, offering easy access to local attractions and shopping.
  2. Amenities: Features a variety of modern amenities that cater to the needs of every guest.
  3. Customer Service: Staff are known for their friendliness and attentiveness, enhancing the guest experience.
  4. Room Comfort: Rooms are spacious and well-appointed, ensuring a comfortable stay.
  5. Cleanliness: High standards of cleanliness and hygiene are maintained throughout the hotel.
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Area for improvement

Kitchen

Accessibility

Safety

  1. Parking: Parking can be challenging and may incur additional costs.
  2. Price: Some guests find the hotel to be on the pricier side compared to other options in the area.
  3. Noise Levels: Noise from surrounding areas can sometimes be an issue for guests.
  4. Internet Service: The Wi-Fi connection can be inconsistent, leading to frustrations for guests who need reliable internet.
  5. Food Options: While good, the variety and quality of food options might not meet everyone's expectations.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Free WiFi

Laundry

Laundry

Restaurant

Bar

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Related hotel videos

Score icon8.3

RateScore

Total 4,048 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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8.1

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0.0

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4.4/5

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4.0/5

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agoda

32 Reviews

7.8 / 10

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booking

681 Reviews

8.1 / 10

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expedia

0 Reviews

0.0 / 10

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google

1,667 Reviews

4.4 / 5

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tripadvisor

1,668 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,667+ People Are Talking

Service

Property

Location

Cleanliness

Parking

Atmosphere

Food

Bathroom

Sleep

Amenities

Bar

Breakfast

Business

Fitness

Restaurant

Kitchen

Family

Pool

Couples

Accessibility

Gym

Entertainment

Safety

Wi-Fi

Nightlife

Air Conditioning

Nature

Transit

Service was mentioned 468 times

21% Negative76% Positive

Reviews based on Service

User image
Mazen S2 months ago

Exceptional stay and remarkable service! |We were staying in a big group (family), and we had a great time at the Hyatt Regency Galleria. |The rooms are clean, and well appointed. |The location is amazing, across from the Galleria and near many restaurants and shops. |The staff are very professional, courteous, and attentive. |A big thanks to Silva, Juliette and Hind - who were extremely helpful and went out of their way to make our stay extra special!

User image
Rahul Chatterjee1 month ago
4/5Google icon

A hotel that has a great location, new rooms, an efficient front desk and valet staff. It also has a lower than expected F&B experience. The location of the hotel is across the Galleria on Sage Rd. One is walking distance to the galleria and all the restaurants in and around the mall. Can't really beat the location. Despite being in prime location, as soon as you walk into the hotel, one feels ensconced in a quiet and comforting environment, and removed from the noise outside. Front desk is polite and efficient and very helpful while maintaining proper security protocols. Valet work hard and quick even in inclement weather. The hotel has a lot of business convention guests, so expect some large groups in the evening. Bar gets busy later in the night. Around 9:30 pm, I sat at the bar seat for more than 10 mins with no attention. When the male Asian bartender finally attended to us he was so rude we left without ordering. First knock on F&B. In the morning went for breakfast. There is a $25 buffet or ala carte options. But the ala carte options are built in such a way that it would cost more than $20 with the added options so you are almost better off taking the buffet. When you are charging $16 for eggs, bacon, and potatoes, do you really need to charge $2 extra for toast and more for coffee? The staff at the restaurant were nice. But when I am ordering cappuccino at the restaurant I expect it to be served in a porcelain cup and not in a paper cup. To charge $14 for two tacos is excessive, even if they are bloated over-filled tacos with half the filling spilling out with each bite. Second knock on F&B. Rooms are nice and comfortable. Decent sized room for the location. The TV is not smart which is not acceptable in this day and age in a hotel of this class. Overall we had a good time at the hotel. Great location, comfortable and quiet rooms, fairly new upgraded environment, but the F&B program needs more thought and attention.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 325

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Number of floors 14

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Number of buildings/towers 1

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Year Built 2015

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

210

Upload

103

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Westheimer Rd

Nearby

The Galleria

350 m

Gerald D. Hines Waterwall Park

630 m

Richmond Avenue

700 m

River Oaks District

1.26 km

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Getting around

Wheeler Station

4 km

Houston Station

9.5 km

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Airports Nearby

Houston William Hobby Airport (HOU)

15.5 km

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Restaurants

Daily Grill

210 m

Del Frisco's Double Eagle Steak House

560 m

The Galleria Food Court

560 m

Raising Cane's Chicken Fingers

560 m

Blanco Tacos + Tequila

350 m

Street View

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Daytime safety

57 out of 100

Risky

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Nighttime safety

27 out of 100

Unsafe

Houston safety index

Safety

Crime

80

Overall Safety Index

Safe

An average rating of the six safety categories

80 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

53

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

89

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

71

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

63

Overall Crime index

High

An average rating of the crime categories

63 out of 100

Property crime severity

High

70

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Mugging or robbery  61/100

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Car theft  58/100

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Car break-ins  70/100

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Home break-ins  59/100

Violent crime severity

High

69

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Physical attacks  57/100

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Racism or religion motivated attacks  43/100

Other crime severity

High

74

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Insult or harassment in public  55/100

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Corruption or bribery  51/100

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Drug problem  70/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $3

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Coffee

$2.7 - $8.2

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$11 - $44

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Public transport, one-way ticket

$1.1 - $3.2

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Taxi 1km (normal tariff)

$1.7 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$53.1 - $206.1

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Bottle of mid-range wine

$7.3 - $27.5

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McMeal at McDonalds

$8.2 - $11.4

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Coke/Pepsi 0.33L

$1.8 - $4.6

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Public transport, monthly pass

$81.5 - $134.6

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Gasoline (1 liter)

$0.6 - $1.1

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Mobile phone monthly plan

$27.5 - $128.2

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Fitness club, monthly fee

$30.2 - $154.8

Weather In Houston

°C
°F

Precipitation In Houston

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1025

54

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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