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Image of Sheraton Indianapolis Hotel at Keystone Crossing
Image of Sheraton Indianapolis Hotel at Keystone Crossing
Image of Sheraton Indianapolis Hotel at Keystone Crossing
Image of Sheraton Indianapolis Hotel at Keystone Crossing
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1/5

Image of Sheraton Indianapolis Hotel at Keystone Crossing
Image of Sheraton Indianapolis Hotel at Keystone CrossingImage of Sheraton Indianapolis Hotel at Keystone CrossingImage of Sheraton Indianapolis Hotel at Keystone CrossingImage of Sheraton Indianapolis Hotel at Keystone Crossing

Safety index

82 out of 100

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Safe area tag

Safe area

Business

Family

City

Shopping

Sheraton Indianapolis Hotel at Keystone Crossing

Rating icon

8.0

Good (1,660 ratings)

Indianapolis, United States - 

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210 m Fashion Mall at Keystone

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3 km Dave & Buster's

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3 km Castleton Square

Hotel Overview

The Sheraton Indianapolis Hotel at Keystone Crossing, as reflected in user reviews, presents a mixed set of experiences. Guests have highlighted its strengths in various aspects, contributing to positive stays, while noting certain areas that could be improved for future visits.

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Hotel highlights

Location

Business

Atmosphere

  1. Location: Strategically situated for shopping and dining experiences, with easy access to local amenities.
  2. Staff Friendliness: Employees are noted for their welcoming attitude and helpful service.
  3. Room Quality: Clean and spacious rooms remarked for their comfort and amenities.
  4. Facilities: The range of on-site facilities including a pool and fitness center is appreciated by guests.
  5. Business Amenities: Well-equipped for business travelers, offering suitable meeting and event spaces.
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Area for improvement

Bathroom

Amenities

Accessibility

  1. Parking Convenience: Guests have reported challenges with parking availability and accessibility.
  2. Noise Levels: Some visitors have pointed out issues with noise from adjoining rooms or hallways.
  3. Room Maintenance: Occasional complaints about the need for updates or repairs in rooms.
  4. Service Consistency: Experience with staff and services can sometimes be inconsistent.
  5. Pricing: Concerns regarding the value for the price paid, especially concerning additional fees.

Amenities

Grocery/Convenience store

Pool

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Gym

Gym

Laundry

Laundry

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.0

RateScore

Total 1,660 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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expedia

1,660 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Sleep

Location

Bathroom

Amenities

Parking

Business

Fitness

Bar

Food

Breakfast

Atmosphere

Accessibility

Kitchen

Family

Wi-Fi

Pool

Air Conditioning

Restaurant

Nightlife

Gym

Entertainment

Hot Tub

Pets

Couples

Transit

Cleanliness was mentioned 416 times

33% Negative63% Positive

Reviews based on Cleanliness

User image
Johnnetta Jennings3 months ago
3/5Google icon

The location is prime as the hotel guests have the ability to walk and access the mall from inside the hotel. There were some seedy looking guests walking around. Our room smelled musty and the couch like butt. I reported the smells. A gentleman that may have been a manager came up to check it out, stated he didn’t smell anything but would have housekeeping come in and spray. The young lady from housekeeping giggled and said, “Yeah, I smell it.” She was referring to the sleeper couch smelling like butt. She sprayed around the room and left the spray with us to use. We bought candles and Lysol to spray the room. We also aired out the room by opening the window, although it said inoperable. After airing the room, it was pleasant enough. The room appeared clean but due to the smell of the room and minimal hospitality, I will not return.

User image
raed saeed3 months ago
1/5Google icon

Too noisy when using the shower. Furthermore, the shower area was dirty, with hair being stuck within the drain and causing water to be trapped. During nightly hours, a loud noise would go off, as if a motor turned on, not allowing for me to get proper sleep throughout the night. This can be worked on and improved.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 395

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Number of floors 12

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Number of buildings/towers 2

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

343

Upload

268

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Fashion Mall at Keystone

210 m

Dave & Buster's

3 km

Castleton Square

3 km

St. Vincent Indianapolis Hospital

4.5 km

Butler University

6 km

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Getting around

Indianapolis Station

13 km

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Airports Nearby

Indianapolis Intl. Airport (IND)

16.5 km

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Restaurants

The Cheesecake Factory

420 m

Food Court

350 m

P.F. Chang's China Bistro

490 m

Maggiano's

560 m

Sheraton Club Lounge

140 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

30 out of 100

Unsafe

Indianapolis safety index

Safety

Crime

82

Overall Safety Index

Very Safe

An average rating of the six safety categories

82 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

56

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

87

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Property safety

Safe

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Likelihood of theft.

lowhigh

71

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

83

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

60

Overall Crime index

Moderate

An average rating of the crime categories

60 out of 100

Property crime severity

High

69

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Mugging or robbery  56/100

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Car theft  51/100

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Car break-ins  64/100

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Home break-ins  59/100

Violent crime severity

High

66

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Physical attacks  53/100

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Racism or religion motivated attacks  36/100

Other crime severity

High

72

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Insult or harassment in public  51/100

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Corruption or bribery  46/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $2.3

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Coffee

$1.9 - $5.5

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$10.6 - $32.3

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Public transport, one-way ticket

$1.6 - $1.6

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Taxi 1km (normal tariff)

$1.6 - $2.9

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Meal for 2 people, mid-range restaurant, three-course

$53.5 - $92.2

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Bottle of mid-range wine

$8.3 - $20.3

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McMeal at McDonalds

$7.4 - $10.1

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Coke/Pepsi 0.33L

$1.6 - $2.3

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Public transport, monthly pass

$55.3 - $73.8

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$39.6 - $92.2

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Fitness club, monthly fee

$23 - $27.7

Weather In Indianapolis

°C
°F

Precipitation In Indianapolis

mm
in

Air Quality

Moderate

PM2.58

PM1018

36

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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