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Image of DoubleTree by Hilton Hotel Johnson City
Image of DoubleTree by Hilton Hotel Johnson City
Image of DoubleTree by Hilton Hotel Johnson City
Image of DoubleTree by Hilton Hotel Johnson City
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1/5

Image of DoubleTree by Hilton Hotel Johnson City
Image of DoubleTree by Hilton Hotel Johnson CityImage of DoubleTree by Hilton Hotel Johnson CityImage of DoubleTree by Hilton Hotel Johnson CityImage of DoubleTree by Hilton Hotel Johnson City

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Business

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Family

DoubleTree by Hilton Hotel Johnson City

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8.2

Good (762 ratings)

Johnson City, United States - 

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350 m Johnson City Mall

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2 km Freedom Hall Civic Center

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2.5 km East Tennessee State University

Hotel Overview

DoubleTree by Hilton Hotel Johnson City is a hotel that has garnered mixed reviews from guests. Its reception of both positive and negative feedback reflects a diverse array of experiences. Guests have pinpointed specific highlights and areas for improvement that shape their overall perception of their stay.

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Hotel highlights

Cleanliness

Location

Food

  1. Location: Its prime location is frequently lauded for its convenience, offering easy access to local attractions and amenities.
  2. Customer Service: Many guests have praised the friendly and accommodating staff who go above and beyond to ensure a pleasant stay.
  3. Comfortable Rooms: The comfort and cleanliness of the rooms are often highlighted as a positive aspect, providing a restful retreat.
  4. Amenities: The array of amenities, including a swimming pool and fitness center, has been appreciated by guests seeking recreational options.
  5. Food Quality: The quality of food served at the hotel's restaurant has garnered commendations, adding to the overall guest experience.
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Area for improvement

Bathroom

Air Conditioning

Kitchen

  1. Aging Infrastructure: Some guests have noted that the hotel's infrastructure appears dated and could benefit from renovations.
  2. Noise Levels: Complaints about noise, either from within the hotel or the surrounding area, have been a concern for some guests, impacting their comfort.
  3. Cost: The cost of the stay, including room rates and additional amenities, has been viewed as high by some guests, questioning the value for money.
  4. Parking Issues: Difficulties with parking, whether it's availability or the cost of onsite parking, have frustrated some visitors.
  5. Wi-Fi Quality: The quality and reliability of Wi-Fi service have been inconsistent, posing an inconvenience for guests needing internet access.

Amenities

Microwave

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Free WiFi

Parking included

Parking included

Gym

Gym

Housekeeping

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Related hotel videos

Score icon8.2

RateScore

Total 762 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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expedia

762 Reviews

8.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Sleep

Food

Location

Breakfast

Bar

Bathroom

Fitness

Atmosphere

Amenities

Business

Pool

Air Conditioning

Restaurant

Kitchen

Accessibility

Parking

Family

Nightlife

Gym

Wi-Fi

Pets

Entertainment

Cleanliness was mentioned 215 times

16% Negative79% Positive

Reviews based on Cleanliness

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M Pergola7 months ago
2/5Google icon

The FRONT DESK STAFF WERE VERY NICE. We loved the cold waters and warm cookies. However, the hotel is very dated- the rooms and common areas. The carpets, walls, doors and elevators looked stained and dirty, needing more than a normal cleaning. More of a 2 star, rebranded hotel. The beds and linen were clean and comfortable. The room was MUSTY, and we were unable to adjust the window ac unit. Same for the TV- the REMOTE WAS FILTHY! After cleaning and wrapping it with plastic, it still did not work properly. The buttons on the TV didn't work either, ended up unplugging it to turn it off. Housekeeping knocked on our door at 730-"checking on the rooms". Then they called up at 1103 to let us know check-out was at 11. Young lady at desk apologized for the call, which i appreciate. Overall, I am surprised that this is a Hilton property. I wish I had read more reviews before booking. Although my family just needed a place to rest on our long road trip, I expect a better standard from Hilton.

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Missy Opitz9 months ago
2/5Google icon

This hotel is very old. Carpet worn and stained, nooks and crannies not cleaned. Mattress had NO cover so I felt unclean sleeping there. If I had another option I would have asked for my money back and went to another hotel. The platform bed was not cleaned and there was a sucker stuck to the carpet by the bed. The pillows were stained and old. They were horrible. I checked in and out on my app but no one said hi or welcome as most Hilton's employees do. Overall it was just dirty and made me paranoid the whole time I was there.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 184

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Number of floors 5

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Number of buildings/towers 1

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Year Built 1986

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

246

Upload

61

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Johnson City Mall

350 m

Freedom Hall Civic Center

2 km

East Tennessee State University

2.5 km

Johnson City Medical Center

2.5 km

Winged Deer Park

3.5 km

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Airports Nearby

McGhee Tyson Airport (TYS)

56 km

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Restaurants

Scores Grille

Nearby

McDonald's

630 m

Starbucks

490 m

Chipotle Mexican Grill

560 m

Five Guys Burgers & Fries

280 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.8

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Coffee

$2.3 - $5.5

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Beer 0.5L

$1.1 - $5.3

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Meal, inexpensive restaurant

$11.1 - $32.3

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Taxi 1km (normal tariff)

$1.3 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$46.1 - $92.2

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Bottle of mid-range wine

$5.1 - $22.1

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McMeal at McDonalds

$8.3 - $13.8

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Coke/Pepsi 0.33L

$1.8 - $2.8

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36 - $115.2

Weather In Johnson City

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°F

Precipitation In Johnson City

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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