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Image of Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel
Image of Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel
Image of Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel
Image of Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel
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1/5

Image of Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel
Image of Crowne Plaza Hotel Knoxville Downtown University, an IHG HotelImage of Crowne Plaza Hotel Knoxville Downtown University, an IHG HotelImage of Crowne Plaza Hotel Knoxville Downtown University, an IHG HotelImage of Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel

Safety index

74 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

City

Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel

Rating icon

9.0

Excellent (979 ratings)

Knoxville, United States - 

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140 m Market Square

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490 m Tennessee Theatre

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560 m Knoxville Convention Center

Hotel Overview

Crowne Plaza Hotel Knoxville Downtown University, known for its convenient location and outstanding service, garners mixed reviews from guests. It offers a modern, comfortable stay for travelers looking to explore the area or attend university events. Its amenities and services cater to both business and leisure visitors, aiming to provide a memorable and seamless experience.

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Hotel highlights

Location

Cleanliness

Food

  1. Location: Situated in a prime area, making it easy for guests to explore local attractions and attend events.
  2. Customer Service: Staff members are frequently praised for their attentive and helpful attitude.
  3. Comfortable Rooms: Guests appreciate the modern, clean, and comfortable accommodations provided.
  4. Amenities: The hotel offers a range of amenities, including a fitness center and meeting facilities, that add value to guests' stays.
  5. Atmosphere: The overall ambiance of the hotel is described as welcoming and pleasant, contributing to a positive guest experience.
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Area for improvement

Kitchen

  1. Cost: Some guests feel that the hotel's pricing is on the higher side considering the offered services.
  2. Parking: Issues with parking availability and convenience have been noted by several guests.
  3. Noise Levels: Some guests report that noise from nearby rooms or the outside can be a disturbance.
  4. Food Quality: The quality of food, particularly in the hotel restaurant, has been a point of contention for some visitors.
  5. Maintenance: There have been occasional comments about the need for better maintenance or updates in certain areas of the hotel.

Amenities

Extra beds/cribs

Pet friendly

Pool

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

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Related hotel videos

Score icon9.0

RateScore

Total 979 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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expedia

979 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Food

Parking

Atmosphere

Sleep

Breakfast

Bar

Bathroom

Fitness

Amenities

Business

Gym

Restaurant

Accessibility

Pets

Family

Nightlife

Pool

Couples

Transit

Kitchen

Entertainment

Nature

Air Conditioning

Cleanliness was mentioned 262 times

9% Negative89% Positive

Reviews based on Cleanliness

User image
Virginia Strunk3 months ago
5/5Google icon

Decided to stay here overnight to break up the trip. Every staff member we interacted with was friendly and professional. Bartender Wesley did a great job and made me an awesome new martini since there wasn't one on the menu. Very personable and kind and professional. Rooms very comfy and clean. First room did smell like smoke so we had to move but staff were helpful and apologetic. Tip- Add on breakfast buffet - can't beat $14 a room! It had so much food and was actually all fresh and delicious.

User image
K Man4 months ago
4/5Google icon

Room was nice, clean, shower was enjoyable. Doors and walls a little thin, was very loud at night heard all our neighbors. Pool was nice and warm and not busy, staff was very friendly. Breakfast which was extra $ was very good. Price for room was quite a lot for what you get and have to pay extra for parking, definitely should be included. Room service was pricey, but had a good menu.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 197

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Number of floors 12

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

20

Download

228

Upload

135

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Market Square

140 m

Tennessee Theatre

490 m

Knoxville Convention Center

560 m

University of Tennessee

1.05 km

Neyland Stadium

1.5 km

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Airports Nearby

McGhee Tyson Airport (TYS)

9.5 km

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Restaurants

Stock & Barrel

210 m

Downtown Grill & Brewery

280 m

Tupelo Honey

280 m

J.C. Holdway

350 m

Coffee & Chocolate

350 m

Street View

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Daytime safety

80 out of 100

Safe

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Nighttime safety

53 out of 100

Risky

Knoxville safety index

Safety

Crime

74

Overall Safety Index

Safe

An average rating of the six safety categories

74 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

66

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

29

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

79

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

71

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

43

Overall Crime index

Moderate

An average rating of the crime categories

43 out of 100

Property crime severity

Moderate

48

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Mugging or robbery  38/100

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Car theft  36/100

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Car break-ins  46/100

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Home break-ins  40/100

Violent crime severity

Moderate

42

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Physical attacks  38/100

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Racism or religion motivated attacks  31/100

Other crime severity

Moderate

51

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Insult or harassment in public  40/100

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Corruption or bribery  38/100

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Drug problem  57/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.8

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Coffee

$2.8 - $5.5

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$9.2 - $20.3

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Public transport, one-way ticket

$0.9 - $1.8

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Taxi 1km (normal tariff)

$1.4 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$36.9 - $165.9

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Bottle of mid-range wine

$7.4 - $14.7

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McMeal at McDonalds

$9.2 - $9.2

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Coke/Pepsi 0.33L

$1.4 - $2.3

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Public transport, monthly pass

$27.7 - $27.7

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.9 - $74.7

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Fitness club, monthly fee

$46.1

Weather In Knoxville

°C
°F

Precipitation In Knoxville

mm
in

Air Quality

Moderate

PM2.510

PM1021

41

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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