The American Club, located in Kohler, is a destination that has been discussed extensively in various user reviews. These reviews provide a detailed insight into what guests can expect during their stay. The American Club has been praised for several aspects of its offerings and facilities, however, there have been some areas where guests feel improvements could be made. Below are the good and the bad things about this hotel based on user feedback.
1/5
Show All Photos
The American Club
9.4
(161 ratings)
Kohler, United States -
350 m Kohler Design Center
2 km Blackwolf Run
3.5 km John Michael Kohler Arts Center
Hotel Overview
Hotel highlights
Food
Wellness
Breakfast
- Exceptional Service: Guests have consistently praised the attentive, courteous, and highly professional staff.
- Luxurious Accommodations: The rooms and suites are frequently described as spacious, beautifully decorated, and well-maintained.
- Premier Spa Facilities: The spa is highlighted as a top-notch feature, with a variety of treatments and a relaxing atmosphere.
- Exquisite Dining Options: Multiple restaurants offering a range of gourmet dishes have been met with positive reviews.
- Beautiful Grounds: The well-kept gardens and golf course provide a serene and picturesque setting.
Area for improvement
Accessibility
- Pricey Experience: Many guests feel that the overall experience, including dining and accommodations, can be quite expensive.
- Limited Accessibility: Some travelers have mentioned difficulties with accessibility for those with mobility issues.
- Service Inconsistencies: Although generally praised, a few guests have encountered instances of inconsistent service.
- Reservation Challenges: Booking a stay or reserving spa treatments can sometimes be complicated or inconvenient.
- Decor Not to Everyone's Taste: A handful of guests have commented that the classic decor might not appeal to all visitors, with preferences for more modern aesthetics.
Amenities
Grocery/Convenience store
Breakfast available
Spa
Parking included
Free WiFi
Laundry
Restaurant
Bar
Related hotel videos
RateScore
Total 161 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
expedia
161 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Wellness
Breakfast
Bar
Spa
Atmosphere
Bathroom
Fitness
Couples
Amenities
Sleep
Cleanliness
Business
Location
Family
Nightlife
Parking
Restaurant
Accessibility
Nature
Kitchen
Hot Tub
Food was mentioned 104 times
Reviews based on Food
Everything about our stay at The American Club has been fantastic. The food is great, the staff are friendly and helpful, the hotel rooms are spacious, there are plenty of activities both indoors and outdoors, and the spa is enjoyable. Attention to detail is high everywhere I look.
Stayed the weekend of November 18. Were told by the "existing reservations" call center, that check in was 4 pm and that we'd have to find parking where ever we could. We had to take a shuttle bus from a nearby shopping center to the hotel, leaving our vehicle and luggage behind. Got to the front desk: "oh no, you can check in immediately and we have valet parking for hotel guests." So had to take the shuttle bus back to the shopping center and retrieve our vehicle. Highly inconvenient and definitely not "5 star." Sunday 6 am. Wakened by a clanging bell. So then we're up. Got ready for the day, packed, then by 9 am, we wanted breakfast. Tried to call the Wisconsin Room to change breakfast reservation from 11 am. No one picked up. Had to walk down there, restaurant about 80% empty, told they had no waitstaff to accommodate an earlier breakfast. Told to call room service. We we knew that if we called room service (with limited options and high prices,) that food would not arrive for an hour or more. No other place for breakfast before 11 am in this 5 star hotel. Checked out, went to another restaurant on the way out of town. Unless you are on an expense account junket, not recommended. Seems they are short of staff and services.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 241
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
43Upload
21Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.5
Coffee
$2.8 - $5.5
Beer 0.5L
$1.6 - $2.2
Meal, inexpensive restaurant
$11.1 - $23
Public transport, one-way ticket
$1.8 - $2.8
Taxi 1km (normal tariff)
$1.5 - $2.6
Meal for 2 people, mid-range restaurant, three-course
$50.7 - $83
Bottle of mid-range wine
$11.1 - $18.4
McMeal at McDonalds
$7.4 - $9.2
Coke/Pepsi 0.33L
$1.8 - $2.8
Public transport, monthly pass
$66.4 - $84.8
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$27.7 - $39.6
Fitness club, monthly fee
$36.9 - $78.4
Weather In Kohler
Precipitation In Kohler
Air Quality
Good
PM2.510
PM1018
23
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
No pets