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Image of Sonesta ES Suites Chicago - Lombard
Image of Sonesta ES Suites Chicago - Lombard
Image of Sonesta ES Suites Chicago - Lombard
Image of Sonesta ES Suites Chicago - Lombard
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1/5

Image of Sonesta ES Suites Chicago - Lombard
Image of Sonesta ES Suites Chicago - LombardImage of Sonesta ES Suites Chicago - LombardImage of Sonesta ES Suites Chicago - LombardImage of Sonesta ES Suites Chicago - Lombard

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Safe area

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Family

Pet-friendly

Shopping

Sonesta ES Suites Chicago - Lombard

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8.2

Good (1,428 ratings)

Lombard, United States - 

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560 m Yorktown Shopping Center

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3 km Oakbrook Center Mall

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4 km Morton Arboretum

Hotel Overview

Sonesta ES Suites Chicago - Lombard offers a welcoming and comfortable stay according to user reviews. Guests appreciate the hotel's location, amenities, and services, making it a favored choice for both short and long-term stays. While it receives positive feedback for various aspects, there are areas where guests feel improvements could enhance their experience further. Below are the top five praised and critiqued elements based on guest reviews.

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Hotel highlights

Cleanliness

Breakfast

Kitchen

  1. Spacious and Clean Rooms: Guests consistently compliment the hotel for its well-maintained and spacious accommodations.
  2. Friendly Staff: Many reviews highlight the warm and welcoming attitude of the hotel staff, making guests feel at home.
  3. Convenient Location: The hotel’s strategic location is a plus, providing easy access to local attractions and businesses.
  4. Amenities: The variety of amenities available is appreciated by guests, adding value to their stay.
  5. Value for Money: Visitors find the hotel to offer a good balance between cost and comfort, making it a cost-effective choice.
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Area for improvement

Bathroom

Parking

  1. Intermittent Wi-Fi Connectivity: Some guests report difficulties with the hotel's Wi-Fi, experiencing intermittent connectivity.
  2. Limited Breakfast Options: Guests have expressed a desire for a greater variety of breakfast options to cater to different tastes and dietary needs.
  3. Wear and Tear: A few reviewers mention the need for updates, as some areas of the hotel show signs of wear and tear.
  4. Occasional Noise Issues: Noise from neighboring rooms or the outside can sometimes be disruptive, according to some guests.
  5. Parking Challenges: During peak times, finding parking can be a challenge for some visitors.

Amenities

Kitchen

Microwave

Living/Dining area

Extra beds/cribs

Pet friendly

Parking included

Parking included

Free WiFi

Housekeeping

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Related hotel videos

Score icon8.2

RateScore

Total 1,428 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.6

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8.4

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booking

444 Reviews

7.6 / 10

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expedia

984 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Sleep

Breakfast

Kitchen

Amenities

Bathroom

Atmosphere

Location

Restaurant

Fitness

Family

Food

Parking

Pool

Wi-Fi

Business

Couples

Gym

Nightlife

Entertainment

Accessibility

Cleanliness was mentioned 104 times

25% Negative75% Positive

Reviews based on Cleanliness

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Randy Bedami4 months ago
2/5Google icon

They say pictures are worth a thousand words,.. well the pictures on their website in this room we got was a big disappointment! The pictures are over a decade old it seems cause the room did not look like the cute room they showed.. when you walk in it didn't smell great, more like a old stuffy room.. every part of the carpet has stains,.. curtains that used to be white are yellow,.. walls bare with no pictures/missing, corner light/lamp did not work. Bathroom hanger that holds towels coming out of the wall.. all 90's old furniture,.. chair was broken and couch had its day. The bed mattress had that dip in the middle causing bad sleep. The kitchen was clean and the tiny bathroom was clean too.. the soap dispenser was empty. Otherwise a great place.

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Michael R8 months ago

Upon checking in, was given keys to a room that was already occupied & walked in on someone. Went back for keys to new room, keys didn’t work. Had to go back a third time to get keys that worked. Finally got into the room after that. ||Before I list the negatives, I would rate the room itself 4/5 stars. It was quite clean (though a bit worn and dated in some respects), and had a full kitchen. Definitely needs some more utensils and pots and pans. Air conditioning worked wonderfully. Water pressure was decent, hot water sometimes look a long time to come. Toilet would sometimes run. Tub and shower was spotless. ||There is no hot breakfast, it is “grab and go,” which I didn’t bother with the entire time I was there. Laundry room was filthy and not big enough to serve the entire property. It was often tough for me to get parking right near the building I was staying in. ||Noise was a bit of an issue for me. The hotel is directly across the street from a fire station, so you here constant sirens. It is also right off of a busy road so you constantly here vehicle and traffic noise. I was woken up one night at 2am by people hanging out outside of their room, drinking and talking loudly. ||Safety was the biggest concern for me. Some of the people staying there seemed very shady. One of the days I returned to the hotel after being out all day, there were two police cars in the parking lot. I was told they were there to “remove” someone. Didn’t make me feel very safe. The last night I was there, there were two guys in the room next to me standing outside and smoking weed. ||Lastly, it’s not as close to Chicago as I thought. It took a good 45 mins-hour to drive to downtown, it is about a 33 mile drive. The area around the hotel is nice, but boring. Do yourself a favor and stay elsewhere.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 144

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Number of floors 2

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Number of buildings/towers 1

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Year Built 1987

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

182

Upload

50

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Yorktown Shopping Center

560 m

Oakbrook Center Mall

3 km

Morton Arboretum

4 km

College of Dupage

4 km

Wheaton College

5 km

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Getting around

Lombard Station

3 km

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

12.5 km

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Restaurants

Food Court

Nearby

McDonald's

630 m

The Patio

1.05 km

Nestle Caf

1.12 km

Harry Caray's Italian Steakhouse

980 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $4.6

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Coffee

$3.5 - $6.5

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Beer 0.5L

$1.4 - $4

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Meal, inexpensive restaurant

$13.8 - $36.9

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Public transport, one-way ticket

$2.3 - $2.8

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Taxi 1km (normal tariff)

$1.3 - $2

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Meal for 2 people, mid-range restaurant, three-course

$55.3 - $138.3

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Bottle of mid-range wine

$8.3 - $18.4

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McMeal at McDonalds

$9 - $13.8

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Coke/Pepsi 0.33L

$1.8 - $3.7

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Public transport, monthly pass

$69.1 - $101.4

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$39.6 - $78.4

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Fitness club, monthly fee

$36.9 - $129.1

Weather In Lombard

°C
°F

Precipitation In Lombard

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1022

46

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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