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Image of Hotel Maya - a Doubletree by Hilton Hotel
Image of Hotel Maya - a Doubletree by Hilton Hotel
Image of Hotel Maya - a Doubletree by Hilton Hotel
Image of Hotel Maya - a Doubletree by Hilton Hotel
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1/5

Image of Hotel Maya - a Doubletree by Hilton Hotel
Image of Hotel Maya - a Doubletree by Hilton HotelImage of Hotel Maya - a Doubletree by Hilton HotelImage of Hotel Maya - a Doubletree by Hilton HotelImage of Hotel Maya - a Doubletree by Hilton Hotel

Safety index

79 out of 100

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Safe area tag

Safe area

Beach

Business

Pet-friendly

Shopping

Adventure sport

Natural

Hotel Maya - a Doubletree by Hilton Hotel

Rating icon

8.1

Good (5,171 ratings)

Long Beach, United States - 

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770 m RMS Queen Mary

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910 m Aquarium of the Pacific

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1.05 km Long Beach Cruise Terminal

Hotel Overview

Hotel Maya is a picturesque accommodation option located in Long Beach, blending elegant design with modern amenities. It has garnered attention from guests for its beautiful location, quality service, and the unique experiences it offers. Based on user reviews, here's an overview of the hotel's most celebrated features and some areas where it could improve.

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Hotel highlights

Property

Nature

Amenities

  1. Scenic Waterfront Views: Guests rave about the breathtaking views of the waterfront, which add a serene and picturesque quality to their stay.
  2. Lush Gardens and Outdoor Spaces: The hotel's gardens and outdoor areas are highly praised for their beauty and tranquility, offering a perfect setting for relaxation.
  3. Unique Room Designs: Many appreciate the distinctive and stylish room designs, which enhance the overall aesthetic and comfort of their stay.
  4. Exceptional Service: The staff's friendly and attentive service is frequently highlighted, making guests feel welcome and well-cared for.
  5. Outdoor Pool Area: The outdoor pool is a favorite among guests, noted for its cleanliness and the beautiful surrounding area.
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Area for improvement

Sleep

Bathroom

Parking

  1. Price Points: Some guests feel that the pricing for both rooms and on-site amenities can be on the higher side.
  2. Parking Challenges: The parking situation, including availability and cost, has been a consistent point of concern among reviewers.
  3. Room Noise Levels: A few guests have mentioned that noise from neighboring rooms or the surrounding area can sometimes be intrusive.
  4. Occasional Maintenance Issues: There are mentions of sporadic maintenance problems in some rooms, affecting the overall quality of stay.
  5. Limited On-Site Dining Options: While some appreciate the food quality, others wish for more variety and options in on-site dining.

Amenities

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

On private beach

On private beach

Restaurant

Bar

Pet friendly

Pet friendly

Parking available

Parking available

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Related hotel videos

Score icon8.1

RateScore

Total 5,171 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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7.3

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7.8

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4.2/5

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agoda

45 Reviews

8.2 / 10

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booking

733 Reviews

7.3 / 10

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expedia

1,155 Reviews

7.8 / 10

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google

3,238 Reviews

4.2 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

3,238+ People Are Talking

Property

Service

Amenities

Nature

Location

Food

Cleanliness

Sleep

Breakfast

Bar

Bathroom

Parking

Atmosphere

Fitness

Couples

Business

Pool

Family

Accessibility

Nightlife

Restaurant

Transit

Safety

Entertainment

Hot Tub

Air Conditioning

Pets

Kitchen

Gym

Wi-Fi

Beach

Property was mentioned 809 times

21% Negative73% Positive

Reviews based on Property

User image
Jackie Robertson2 months ago
4/5Google icon

I was at the Maya 2 weeks ago. The hotel is nice but the people striking really took away from it. Also I was put in building 4 the elevators are small for luggage. The restaurant was not good at all. But that’s my opinion. I vacation with Hilton all the time every 3-4 months as a matter of fact and decided to try Doubletree. The hotel again is nice but for someone that travels a lot a laundry facility would be nice. This the second Doubletree in 6months that didn’t have laundry service because of the strike. And I’m suppose to go to another hotel Residence Inn and show my guest room key card and they will let me use theres. Unexceptionable!

User image
Bay area foodie2 months ago
1/5Google icon

Not 4 star property! Hotel is worn and sad! Room was filthy- layer of dust on blinds, walls marked up, bed was squeaky and don't walk on the floor in socks, unless you want them ruined- mine were black from the dirty floors. I kept getting a whiff of a mildew smell, but couldnt pinpoint the source. Our bathroom door didnt close all the way, providing little privacy. Housekeeping only available upon request. The only posititve is the Staff is friendly. The grounds were maintained well, one night we did see a unhoused person setting up camp outside the lobby. And several teens jumped the fence to the pool around midnight. Adding to the misery, the union is there daily protesting with bullhorns and drums- making the lobby un useable and entering the hotel uncomfortable. Extremely dissapointed and will not stay here again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 199

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Number of floors 5

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Year Built 1974

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

79

Upload

90

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

RMS Queen Mary

770 m

Aquarium of the Pacific

910 m

Long Beach Cruise Terminal

1.05 km

Long Beach Convention and Entertainment Center

1.33 km

Shoreline Village

2 km

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Getting around

Downtown Long Beach Station

1.5 km

Norwalk- Santa Fe Springs Station

11 km

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Airports Nearby

Los Angeles Intl. (LAX)

17 km

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Restaurants

Yard House

2 km

Shoreline Village

2 km

Bubba Gump Shrimp Co

910 m

Auld Dubliner

1.33 km

Hooters

1.12 km

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

42 out of 100

Risky

Long Beach safety index

Safety

Crime

79

Overall Safety Index

Safe

An average rating of the six safety categories

79 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

87

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Property safety

Risky

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Likelihood of theft.

lowhigh

54

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

70

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

53

Overall Crime index

Moderate

An average rating of the crime categories

53 out of 100

Property crime severity

High

61

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Mugging or robbery  47/100

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Car theft  47/100

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Car break-ins  56/100

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Home break-ins  47/100

Violent crime severity

Moderate

56

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Physical attacks  48/100

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Racism or religion motivated attacks  35/100

Other crime severity

Moderate

60

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Insult or harassment in public  49/100

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Corruption or bribery  54/100

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Drug problem  65/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $3.7

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Coffee

$3.2 - $8.2

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$14.7 - $45.8

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Public transport, one-way ticket

$1.6 - $2.7

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Taxi 1km (normal tariff)

$2.8 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$73.3 - $229

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Bottle of mid-range wine

$7.3 - $27

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McMeal at McDonalds

$9.2 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $5

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Public transport, monthly pass

$65.9 - $132.8

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$39.4 - $127.3

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Fitness club, monthly fee

$26.6 - $183.2

Weather In Long Beach

°C
°F

Precipitation In Long Beach

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1025

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Very Heavy

Extremely crowded roads. Consider alternate routes or transportation.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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