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Image of InterContinental Los Angeles Downtown, an IHG Hotel
Image of InterContinental Los Angeles Downtown, an IHG Hotel
Image of InterContinental Los Angeles Downtown, an IHG Hotel
Image of InterContinental Los Angeles Downtown, an IHG Hotel
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1/5

Image of InterContinental Los Angeles Downtown, an IHG Hotel
Image of InterContinental Los Angeles Downtown, an IHG HotelImage of InterContinental Los Angeles Downtown, an IHG HotelImage of InterContinental Los Angeles Downtown, an IHG HotelImage of InterContinental Los Angeles Downtown, an IHG Hotel

Safety index

74 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

InterContinental Los Angeles Downtown, an IHG Hotel

Rating icon

8.8

Good (12,121 ratings)

Los Angeles, United States - 

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Location icon

280 m The Bloc

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630 m Pershing Square

Location icon

700 m L.A. Live

Hotel Overview

The InterContinental Los Angeles Downtown offers a blend of luxury, comfort, and convenience in a high-rise setting, providing guests with a unique urban experience. Based on user reviews, this hotel stands out for its exceptional services, modern amenities, and breathtaking views, while also facing challenges in some areas.

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Hotel highlights

Property

Service

Amenities

  1. Captivating Views: Guests rave about the panoramic city and ocean views from the rooms and public spaces.
  2. Location: Its strategic location within the city allows easy access to local attractions and businesses.
  3. Luxurious Rooms: The accommodations are appreciated for their spaciousness, modern decor, and comfort.
  4. Professional Staff: The staff's friendliness and professionalism enhance the overall guest experience.
  5. Dining Options: Multiple dining venues in the hotel offer a variety of gourmet experiences.
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Area for improvement

Accessibility

Kitchen

Air Conditioning

  1. Parking Costs: The cost of parking is considered high by many visitors.
  2. Internet Access: Some guests report issues with the internet speed and reliability.
  3. Room Availability: Challenges with timely room availability at check-in are noted by some guests.
  4. Pool Size: The pool area is viewed as smaller than expected for a hotel of this stature.
  5. Noise Levels: Due to its urban location, some guests mention noise disturbances from the outside.

Amenities

Extra beds/cribs

Soundproof rooms

Pool

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Free WiFi

Restaurant

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Related hotel videos

Score icon8.8

RateScore

Total 12,121 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.7

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8.8

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4.5/5

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4.0/5

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agoda

696 Reviews

8.8 / 10

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booking

2,859 Reviews

8.7 / 10

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expedia

2,244 Reviews

8.8 / 10

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google

5,287 Reviews

4.5 / 5

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tripadvisor

1,035 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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5,287+ People Are Talking

Property

Service

Amenities

Bar

Food

Accessibility

Cleanliness

Location

Atmosphere

Nature

Parking

Fitness

Sleep

Bathroom

Breakfast

Gym

Safety

Business

Pool

Kitchen

Nightlife

Restaurant

Family

Transit

Couples

Wellness

Air Conditioning

Hot Tub

Wi-Fi

Spa

Entertainment

Pets

Property was mentioned 1133 times

11% Negative83% Positive

Reviews based on Property

User image
toffy2 months ago

First of all this property view is amazing and I have always wanted to stay at this intercontinental . I had a special occasion and I wanted to celebrate it , being that it was my first time in california I rented a car to get around the city and took me a while to get into the entrance of the hotel . being overwhelmed with the size and location of the building I got to the drive way to check in but was let down by the hostility and sense of rush from the valet without proper greeting or offering assistance he stated that I have 15 min to move the vehicle or they will charge me hourly. I had a vehicle and my friend was on a bike when I was asking about self parking options the response was relayed in sense of demeaning way that I can park on the street but "watch out if they break into the car " and that's what I did I parked on the street and took the chance then to be talked down on but my friend proceeded to self park his bike in the valet garage . Upon check in the gentleman gave me a great room with an amazing view and I'm grateful for him because if it wasn't for him this probably been a 1 star review , his customer service was on Par after the check in we go out to dinner and as we were coming back the fire alarm went off and blocked the main elevators we had to be escorted through the service elevators but staff also maintained professional demeaner next morning I called 2x and waited over 30 min for a luggage cart and no one showed then I proceeded to haul the luggage myself . upon checkout I noticed multiple valet charges even though I parked on the street making me wonder if this was done intentionally and I was told to meet the valet manager downstair in which I waited an additional 15 min but no one showed and I had to go down to valet stand to be told there is no manager and someone else has to follow up with me , this was taken care of but why all this hassle and for what ? Other than the valet service and the fire alarm scare , I liked it but I wish I was treated with more respect especially when im here for a celebration , if I wanted to be talked down on I would have stayed at a motel

User image
Traveler1818183 months ago

This really could have been a great stay at a really nice property but it unfotunately did not play out as well as any of my other stays at intercontinentals. It's important to note that I've stayed in a fair share of IHG properties both in the US and accross Europe and have always appreciated the care the company puts towards its memebrs and guests - and making sure to name any staff that helped me in my reviews as I know how importat it is for them. It started with check in where none of the requests I had placed while booking this rewards stay were taken into account by the staff. This was meant to be a romatic staycation (I live 25 minutes from the property) and I called IHG to place a few requests prior to my stay - none of which were provided - and somehow I was still in a "2 bed" room. It was also achknowlged by IHG support that the guarenteed upgraded room would include lounge access, which I was also suprised at check in that this was not going to be the case. I got to my room, and found that a number of features were not working in the room - The TV was completely unpluged, light switches were broken or not working, no robes in the room, and the bar did not have any water restoked which should be complemetary anyway. I went to the desk and spoke to a manger about the situation and the options that were provided made little to no sense given that I had just used 36,000 points on this stay. I was asked to pay more to upgrade then it would have cost if i had just booked without my points. I was honestly suprised the unwillingness to help with this - but was offed a bottle of champain instead. 3 hours later I had to call the front desk to remind them about that and also ask for water bottles for the room. Then the rest was just wildly unfortunate but the room next door had their dog barking all night and when I woke up on the morning of the 7th the entire room and the rest of the 53rd floor smelled like a weed dispensary. Just overall a pretty bad Intercontinental Hotel experience, but hey, the lobby is on the 70th floor so I guess thats cool.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 889

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Number of floors 73

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

240

Upload

141

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The Bloc

280 m

Pershing Square

630 m

L.A. Live

700 m

Crypto.com Arena

910 m

Los Angeles Convention Center

1.12 km

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Getting around

7th Street

Nearby

Los Angeles Cal State Station

4 km

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Airports Nearby

Los Angeles Intl. (LAX)

14.5 km

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Restaurants

Wokcano

210 m

Dublin's Irish Whiskey Pub

210 m

Chick-Fil-A

140 m

California Pizza Kitchen

140 m

Takami Sushi & Robata

140 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

Los Angeles safety index

Safety

Crime

74

Overall Safety Index

Safe

An average rating of the six safety categories

74 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

57

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

77

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

40

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

71

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

53

Overall Crime index

Moderate

An average rating of the crime categories

53 out of 100

Property crime severity

High

61

Crime category icon

Mugging or robbery  47/100

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Car theft  47/100

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Car break-ins  56/100

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Home break-ins  47/100

Violent crime severity

Moderate

55

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Physical attacks  48/100

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Racism or religion motivated attacks  35/100

Other crime severity

Moderate

60

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Insult or harassment in public  49/100

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Corruption or bribery  53/100

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Drug problem  65/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $3.6

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Coffee

$3.2 - $8.2

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$13.6 - $45.3

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Public transport, one-way ticket

$1.6 - $2.7

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Taxi 1km (normal tariff)

$2.8 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$68 - $226.6

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Bottle of mid-range wine

$7.3 - $22.7

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $5

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Public transport, monthly pass

$65.3 - $131.4

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$39 - $126

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Fitness club, monthly fee

$26.3 - $181.3

Weather In Los Angeles

°C
°F

Precipitation In Los Angeles

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1025

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Very Heavy

Extremely crowded roads. Consider alternate routes or transportation.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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