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Image of The Westin Bonaventure Hotel and Suites, Los Angeles
Image of The Westin Bonaventure Hotel and Suites, Los Angeles
Image of The Westin Bonaventure Hotel and Suites, Los Angeles
Image of The Westin Bonaventure Hotel and Suites, Los Angeles
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1/5

Image of The Westin Bonaventure Hotel and Suites, Los Angeles
Image of The Westin Bonaventure Hotel and Suites, Los AngelesImage of The Westin Bonaventure Hotel and Suites, Los AngelesImage of The Westin Bonaventure Hotel and Suites, Los AngelesImage of The Westin Bonaventure Hotel and Suites, Los Angeles

Safety index

74 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Shopping

City

The Westin Bonaventure Hotel and Suites, Los Angeles

Rating icon

8.3

Good (17,022 ratings)

Los Angeles, United States - 

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Location icon

700 m The Broad

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770 m Walt Disney Concert Hall

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1.05 km L.A. Live

Hotel Overview

The Westin Bonaventure Hotel and Suites in Los Angeles is a prominently featured hotel, known for its distinctive architecture and central location in the heart of the city. User reviews often highlight its unique appearance, array of amenities, and the quality of service. Being a topic of discussion for both its positives and negatives, it provides a multifaceted experience for guests.

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Hotel highlights

Property

Service

Location

  1. Unique Architecture: Guests love the iconic design and the panoramic views of the city it offers.
  2. Central Location: Its location in downtown Los Angeles is highly praised for easy access to local attractions.
  3. Quality Service: Many reviews commend the attentive and friendly staff.
  4. Amenity Range: The wide variety of amenities, including swimming pools and dining options, is frequently appreciated.
  5. Comfortable Rooms: The comfort and cleanliness of the rooms receive positive feedback from numerous guests.
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Area for improvement

Parking

Kitchen

Air Conditioning

  1. Price: Some guests find the hotel to be on the pricier side compared to other options.
  2. Parking: Issues with parking, including availability and cost, are commonly mentioned in negative reviews.
  3. Noise Levels: A few guests have reported higher noise levels than expected, sometimes affecting sleep quality.
  4. Room Size: There are occasional comments about rooms being smaller than anticipated, potentially impacting the overall stay experience.
  5. Extra Fees: Additional charges for certain amenities and services have been a point of contention for some visitors.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Laundry

Laundry

Gym

Gym

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Related hotel videos

Score icon8.3

RateScore

Total 17,022 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.1

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8.0

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4.3/5

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4.0/5

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agoda

198 Reviews

8.4 / 10

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booking

2,398 Reviews

8.1 / 10

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expedia

2,957 Reviews

8.0 / 10

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google

7,956 Reviews

4.3 / 5

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tripadvisor

3,513 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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7,956+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Food

Bar

Parking

Atmosphere

Sleep

Accessibility

Business

Bathroom

Fitness

Breakfast

Nature

Pool

Safety

Gym

Nightlife

Restaurant

Entertainment

Kitchen

Wi-Fi

Family

Transit

Air Conditioning

Couples

Wellness

Pets

Spa

Hot Tub

Property was mentioned 2036 times

17% Negative75% Positive

Reviews based on Property

User image
John Stepanian1 month ago
2/5Google icon

I recently stayed at the Westin Bonaventure Hotel in Los Angeles, and I must say, while the exterior of this iconic building is impressive, stepping inside feels like a journey back in time. The attempted 80s decor and 70s amenities give the place a distinct 90s vibe. Unfortunately, the hotel seems to be facing a decline, evident in the numerous vacant spaces on each floor—empty retail spaces, abandoned restaurant areas, and gift shops gathering dust. The few businesses that remain seem to do so out of necessity rather than choice. Sadly, the ones that stay are forced to charge exorbitant prices, two to three times more than their retail counterparts, due to the high operating costs within the hotel. During my stay for a work conference, the decline in quality was stark. Several associates who attended fell severely ill with diarrhea and vomiting, possibly due to poorly maintained food services. It left them gathering to figure out which items they collectively ate in order to find the food culprit. Despite charging 4 to 5 star prices, the hotel falls short in providing a luxurious experience. The sandpaper-like toilet paper and a lobby bar that struggles to make a proper sangria are clear indicators of the hotel's need for improvement. A Sangria should be fruity, sweet, dry, lush, smooth, and refreshing. Unfortunately, what was served was bitter, hard, strong, and lacking in fruit, except for three floating apple pieces identifiable by the stickers still attached to them which were now floating in this abomination claiming to be a Sangria. In conclusion, the Westin Bonaventure Hotel has a long way to go before it can truly claim luxury status. It currently feels more like a relic of days gone by, and improvements are needed across various aspects of the guest experience.

User image
M Sutton2 months ago
5/5Google icon

This is an older property but it still has the elegance of a "Westin". The elevator are super cool and give you that movie experience. Rooms very comfortable, and check out with Luis was fast and professional. This was my 2nd Westin property and would stay here again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 1358

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Number of floors 34

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

281

Upload

121

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The Broad

700 m

Walt Disney Concert Hall

770 m

L.A. Live

1.05 km

Microsoft Theater

1.26 km

Crypto.com Arena

1.26 km

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Getting around

7th Street

Nearby

Los Angeles Cal State Station

4 km

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Airports Nearby

Los Angeles Intl. (LAX)

14.5 km

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Restaurants

Bonaventure Brewing Co.

Nearby

The Lobby Court

500 m

71Above

350 m

Mendocino Farms

140 m

Nice Coffee

280 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

Los Angeles safety index

Safety

Crime

74

Overall Safety Index

Safe

An average rating of the six safety categories

74 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

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57

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

77

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Property safety

Unsafe

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Likelihood of theft.

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40

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

71

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

53

Overall Crime index

Moderate

An average rating of the crime categories

53 out of 100

Property crime severity

High

61

Crime category icon

Mugging or robbery  47/100

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Car theft  47/100

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Car break-ins  56/100

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Home break-ins  47/100

Violent crime severity

Moderate

55

Crime category icon

Physical attacks  48/100

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Racism or religion motivated attacks  35/100

Other crime severity

Moderate

60

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Insult or harassment in public  49/100

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Corruption or bribery  53/100

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Drug problem  65/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $3.6

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Coffee

$3.2 - $8.2

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$13.6 - $45.3

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Public transport, one-way ticket

$1.6 - $2.7

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Taxi 1km (normal tariff)

$2.8 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$68 - $226.6

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Bottle of mid-range wine

$7.3 - $22.7

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $5

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Public transport, monthly pass

$65.3 - $131.4

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$39 - $126

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Fitness club, monthly fee

$26.3 - $181.3

Weather In Los Angeles

°C
°F

Precipitation In Los Angeles

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1025

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Very Heavy

Extremely crowded roads. Consider alternate routes or transportation.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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