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Image of Hilton Memphis
Image of Hilton Memphis
Image of Hilton Memphis
Image of Hilton Memphis
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1/5

Image of Hilton Memphis
Image of Hilton MemphisImage of Hilton MemphisImage of Hilton MemphisImage of Hilton Memphis

Safety index

74 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Romantic

City

Hilton Memphis

Rating icon

7.8

Fair (1,723 ratings)

Memphis, United States - 

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3 km Baptist Memorial Hospital-Memphis

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4 km Memphis Botanic Garden

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4 km University of Memphis

Hotel Overview

Hilton Memphis is a well-regarded hotel distinguished by its remarkable service and prime location. Drawing on a range of guest reviews, the hotel is celebrated for its combination of comfort, convenience, and hospitality. It serves as a preferred choice for both leisure and business travelers looking to experience the heart of Memphis. While it garners praise for numerous attributes, it also faces constructive criticism in certain areas.

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Hotel highlights

Location

Food

Atmosphere

  1. Exceptional Service: Staff are commended for their attentive and personable approach, enhancing guest experiences.
  2. Prime Location: Its strategic position allows easy access to local attractions and business centers.
  3. Comfortable Rooms: Guests appreciate the comfort and cleanliness of the accommodations.
  4. Quality Amenities: The hotel offers a range of amenities, including a fitness center and pool, that are well-maintained and add to the stay.
  5. Efficient Business Facilities: The hotel is recognized for its well-equipped meeting rooms and business services, catering to the needs of corporate guests.
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Area for improvement

Bathroom

Sleep

Accessibility

  1. Parking Challenges: Some guests report difficulties with parking, both in terms of availability and cost.
  2. Wear and Tear: There are mentions of the hotel showing signs of aging in certain areas, which could use refurbishment.
  3. Inconsistent Room Service: A few guests have experienced delays or inconsistencies with room service.
  4. Noise Issues: Depending on the location of the room, some guests have noted noise disturbances from both inside and outside the hotel.
  5. Extra Charges: Guests have pointed out unexpected extra charges for services, which could be communicated more clearly.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Pet friendly

Parking included

Parking included

Free WiFi

Restaurant

Bar

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Related hotel videos

Score icon7.8

RateScore

Total 1,723 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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7.8

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booking

742 Reviews

7.8 / 10

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expedia

981 Reviews

7.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Amenities

Bathroom

Location

Sleep

Bar

Food

Breakfast

Atmosphere

Accessibility

Business

Fitness

Kitchen

Parking

Family

Restaurant

Air Conditioning

Entertainment

Gym

Pool

Wi-Fi

Nightlife

Nature

Couples

Transit

Pets

Hot Tub

Spa

Wellness

Cleanliness was mentioned 375 times

36% Negative60% Positive

Reviews based on Cleanliness

User image
Stacey Brown3 months ago
3/5Google icon

Stayed here NY eve. While the hotel is clean, it's not modern. It could stand some upgrades, especially the lobby. That's your 1st impression of the hotel and it is not a grand lobby. They had these 6ft Christmas trees scattered around the lobby but should have had a huge 50-foot grand tree. It just wasn't impressive. Our room was clean and spacious. The water pressure in the shower was weak. We chose a room on the top floor, 27, and had a nice view. However, you could feel the cold winds coming through the windows. We also chose the breakfast option, it was ok...nothing to write home about basically a continental breakfast with a few hot items. Check in was easy and check out was easy.

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El_Jibarito3 months ago

Saw that the reviews were mixed and still selected it as the reviews for other Hilton branded hotels were no better in the Memphis area. Room was clean but as others mentioned hotel seems dated. ||The shower was backed up but the issue was addressed and drained properly. I don't know what it is w/ my Hilton experiences but I can never get on a floor that has a functioning ice machine. ||The room was extremely cold and heat never came on even though i had thermostat set to 70. When i checked it was 57! One of the reasons I selected this location was because it has a full service restaurant and when we went to dine there we learned it was closed. ||Then went to the Provisions Market where we heard the employees complaining that they did not want to be there. Food there was pretty good but then when i received my folio upon checking out I saw that my Gold member food and beverage credit was not applied. ||When I spoke to the front desk person she stated that I had not selected my benefit. Huh? I never recalled ever having to select anything. At Every other hotel I have visited i just get some food and the credit is applied. She made it seem like I was out of luck for not selecting my benefit but she eventually credited the meal. ||Very mixed experience for me and doubt I will be back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 405

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Number of floors 27

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Number of buildings/towers 1

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Year Built 1975

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

58

Download

4

Upload

5

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Baptist Memorial Hospital-Memphis

3 km

Memphis Botanic Garden

4 km

University of Memphis

4 km

Shelby Farms Visitor Center

5 km

Graceland

9 km

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Getting around

Memphis Central Station

12.5 km

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Airports Nearby

Memphis International Airport (MEM)

8 km

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Restaurants

Chick-Fil-A

1.5 km

McDonald's

2 km

Bog & Barley

1.33 km

Panda Express

840 m

The Lobby Bar

210 m

Street View

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Daytime safety

41 out of 100

Risky

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Nighttime safety

16 out of 100

Very Unsafe

Memphis safety index

Safety

Crime

74

Overall Safety Index

Safe

An average rating of the six safety categories

74 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

49

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

75

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

61

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

77

Overall Crime index

High

An average rating of the crime categories

77 out of 100

Property crime severity

Extreme

84

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Mugging or robbery  75/100

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Car theft  71/100

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Car break-ins  81/100

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Home break-ins  71/100

Violent crime severity

Extreme

84

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Physical attacks  72/100

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Racism or religion motivated attacks  62/100

Other crime severity

Extreme

88

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Insult or harassment in public  68/100

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Corruption or bribery  66/100

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Drug problem  85/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.8

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Coffee

$3.7 - $5.5

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Beer 0.5L

$1.3 - $1.6

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Meal, inexpensive restaurant

$9.2 - $23

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Public transport, one-way ticket

$0.9 - $1.4

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Taxi 1km (normal tariff)

$1.3 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$55.3 - $138.3

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Bottle of mid-range wine

$9.2 - $16.6

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McMeal at McDonalds

$7.4 - $9.2

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Coke/Pepsi 0.33L

$1.6 - $2.3

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Public transport, monthly pass

$11.5 - $11.5

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$39.6 - $101.4

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Fitness club, monthly fee

$13.8 - $41.5

Weather In Memphis

°C
°F

Precipitation In Memphis

mm
in

Air Quality

Moderate

PM2.59

PM1018

37

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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