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Image of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Image of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Image of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Image of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
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1/5

Image of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Image of Holiday Inn Cleveland Northeast - Mentor, an IHG HotelImage of Holiday Inn Cleveland Northeast - Mentor, an IHG HotelImage of Holiday Inn Cleveland Northeast - Mentor, an IHG HotelImage of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

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Safe area

Business

Family

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Rating icon

8.2

Good (602 ratings)

Mentor, United States - 

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1.5 km Chagrin River

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2 km James Garfield National Historic Site

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2.5 km Historic Kirtland

Hotel Overview

Holiday Inn Cleveland Northeast - Mentor provides comfortable accommodations with multiple amenities, attracting a mix of travelers for both leisure and business. User reviews frequently highlight its strengths and weaknesses.

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Hotel highlights

Cleanliness

Breakfast

Location

  1. Clean Rooms: Guests frequently appreciate the high level of cleanliness in the rooms, making their stay comfortable.
  2. Convenient Location: The hotel's location is often praised for its convenience, offering easy access to local attractions and transport links.
  3. Friendly Staff: Many reviews highlight the warm and welcoming staff, who go above and beyond to ensure guest satisfaction.
  4. Good Value: Visitors frequently mention that the hotel offers good value for money, balancing cost with quality amenities.
  5. Comfortable Beds: The comfort of the beds is regularly noted as a key factor in ensuring a good night's sleep for guests.
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Area for improvement

Bathroom

  1. Noisy Environments: Some guests have mentioned that noise from neighboring rooms or the outside can be a disturbance during their stay.
  2. Limited Parking: A few reviews point out that parking can be difficult, with limited spaces available for guests.
  3. Slow Wi-Fi: There are complaints about the Wi-Fi being slow or unreliable, which can be inconvenient for those needing to stay connected.
  4. Aged Facilities: Some parts of the hotel are said to be showing signs of age, suggesting a need for updates or renovations.
  5. Breakfast Quality: While some enjoy the breakfast offered, others find it lacking in variety or quality, suggesting room for improvement.

Amenities

Microwave

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Parking included

Parking included

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.2

RateScore

Total 602 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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expedia

602 Reviews

8.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Sleep

Breakfast

Bathroom

Location

Restaurant

Food

Fitness

Amenities

Bar

Parking

Atmosphere

Business

Pool

Couples

Air Conditioning

Family

Kitchen

Accessibility

Nightlife

Entertainment

Cleanliness was mentioned 174 times

11% Negative84% Positive

Reviews based on Cleanliness

User image
tboneyo7 months ago

They had a big group staying here and seem to be a lot more friendly and accommodating to them. Room was ok but bathroom smelled musty and had crumbs or something in the corner by sink. They do not change sheets and do minimal cleaning , even when I requested them to. They have a dream kit , or whatever it is called complimentary for good night sleep. You will need it due to the cruise ship type (jet) flushing of toilets throughout the night. Sounds like somebody is actually in your bathroom. Staff was preoccupied most of the time talking amongst themselves but did answer questions. Not the friendliest. Weight room was well equipped but cups, candy wrappers etc. laying in floor due to not keeping an eye on kids being in there. Pool was nice. Breakfast was good and the crew working in there should be at front desk as they were very friendly and accommodating. I cut our stay a day short because it was not relaxing like many other Holiday Inns we have stayed at. Overall ok but do not expect it to be a great , relaxing, and accommodating stay. .

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Barb NJ4 months ago

This hotel is older, but very up to date, very clean and staff was very friendly, professional and kind. I needed a hotel close to my hospital and it was perfect. I would definitely use it again. Surroundings are close to everything. Food stores, reasonable restaurants, and approximately 30 minutes to Cleveland Airport. I was 15 minutes to University Hospital in Willoughby, Ohio.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 132

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Number of floors 4

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

232

Upload

21

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Chagrin River

1.5 km

James Garfield National Historic Site

2 km

Historic Kirtland

2.5 km

Headlands Beach State Park

6 km

Lake Erie College

6 km

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Airports Nearby

Cleveland Hopkins International Airport (CLE)

17 km

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Restaurants

McDonald's

140 m

Olive Garden

2 km

Starbucks

350 m

Mission BBQ

350 m

Happy Moose Bar and Grill

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.8

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Coffee

$2.8 - $7.4

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Beer 0.5L

$1.2 - $1.9

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Meal, inexpensive restaurant

$11.1 - $23

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Public transport, one-way ticket

$2.3 - $2.5

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Taxi 1km (normal tariff)

$1.3 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$46.1 - $83

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Bottle of mid-range wine

$11.1 - $19.4

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McMeal at McDonalds

$6.9 - $10.1

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Coke/Pepsi 0.33L

$1.4 - $4.6

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Public transport, monthly pass

$87.6 - $87.6

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Gasoline (1 liter)

$0.7 - $0.9

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Mobile phone monthly plan

$39.6 - $55.3

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Fitness club, monthly fee

$23 - $23

Weather In Mentor

°C
°F

Precipitation In Mentor

mm
in

Air Quality

Moderate

PM2.510

PM1020

31

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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