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Image of Hampton Inn & Suites Phoenix East Mesa
Image of Hampton Inn & Suites Phoenix East Mesa
Image of Hampton Inn & Suites Phoenix East Mesa
Image of Hampton Inn & Suites Phoenix East Mesa
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1/5

Image of Hampton Inn & Suites Phoenix East Mesa
Image of Hampton Inn & Suites Phoenix East MesaImage of Hampton Inn & Suites Phoenix East MesaImage of Hampton Inn & Suites Phoenix East MesaImage of Hampton Inn & Suites Phoenix East Mesa

Safety index

87 out of 100

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Safe area tag

Safe area

Pet-friendly

Hampton Inn & Suites Phoenix East Mesa

Rating icon

9.1

Excellent (1,052 ratings)

Gilbert, United States - 

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210 m Banner Gateway Medical Center

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1 km A.T. Still University

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1.5 km Superstition Springs Center

Hotel Overview

Hampton Inn & Suites Phoenix East Mesa is a hotel that has garnered diverse opinions through user reviews. This establishment is reputed for offering a comfortable and convenient stay to its guests. It provides various amenities and services tailored to meet the expectations of different travelers. The facility's commitment to maintaining high standards of cleanliness and guest satisfaction is clear through the feedback received from past guests.

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Hotel highlights

Cleanliness

Breakfast

Restaurant

  1. Exceptional Cleanliness: Guests frequently commend the hotel for its outstanding levels of cleanliness and maintenance.
  2. Comfortable Beds: The comfort and quality of the beds are frequently mentioned, ensuring a good night's sleep.
  3. Friendly Staff: The hotel staff is praised for being friendly, helpful, and professional, contributing to a welcoming atmosphere.
  4. Good Breakfast Options: The variety and quality of the breakfast served at the hotel are appreciated by many visitors.
  5. Convenient Location: The hotel’s location is considered ideal by many, offering easy access to nearby attractions and amenities.
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Area for improvement

  1. Intermittent Wi-Fi: Some guests have reported issues with the Wi-Fi connection being inconsistent or slow at times.
  2. Limited Parking: The availability of parking spaces can sometimes be a challenge, especially during peak times.
  3. In-room Noise Levels: A few reviews mention the soundproofing between rooms could be improved to reduce noise disturbances.
  4. Occasional Maintenance Issues: There have been reports of minor maintenance issues within the rooms, although these are typically addressed swiftly.
  5. Price Concerns: Some guests feel that the pricing could be more competitive, especially considering the value offered.

Amenities

Microwave

Extra beds/cribs

Pool

Breakfast included

Pet friendly

Parking included

Parking included

Free WiFi

Laundry

Laundry

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Related hotel videos

Score icon9.1

RateScore

Total 1,052 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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9.2

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booking

254 Reviews

8.7 / 10

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expedia

798 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Breakfast

Sleep

Location

Restaurant

Fitness

Bathroom

Atmosphere

Pool

Amenities

Family

Food

Kitchen

Parking

Bar

Gym

Business

Transit

Accessibility

Couples

Entertainment

Hot Tub

Cleanliness was mentioned 192 times

5% Negative94% Positive

Reviews based on Cleanliness

User image
Laurie Mitcham4 months ago
5/5Google icon

The staff was very friendly and helpful. Rooms are super nice, clean, and worth the price. I highly recommend staying here if you're in the area or just visiting. You won't be disappointed!!

User image
Test T3 months ago

Normally all Hampton inn locations are amazing and there is never anything to complain about. This time was different. The staff running this hotel really disappointed me. I'll start off by saying that whoever was running the breakfast area between the 24th through the 30th of December 2023 did a terrible job. Almost everyday we would have to wait forever for food to be restocked, we had to ask them 3 times for more eggs because the other 2 times they got distracted talking to each other. The 3rd time they finally brought more out. That's a specific example, but every day was a lack of keeping up on breakfast simple needs, the younger guy had an attitude of not wanting to be there, and he was just wearing his street cloths and had headphones in each day, this look is not appealing and makes me want to check out and go somewhere else that isn't unwelcoming. That guy also was doing nothing most of the time, when things needed to be restocked, one morning he was brining a plate of food to the front desk instead of restocking the muffins that were empty for 15 minutes, keep in mind that it was only 8:30am when they serve breakfast till 10:00am. When asked if they had more muffins he finally went back and restocked them... This is something they shouldn't have to ask for, they should be on-top of this, instead they are providing food for the other staff or walking around doing nothing talking to the other coworkers. This guy especially made me mad, because he was sitting in back doing nothing while the other lady was doing most the work. (The door to the kitchen was wide open and you could easily see him from the waffle maker thing) The other lady running the breakfast area was nice and friendly and actually had a uniform on, and was kind of doing her job, One day we were at breakfast and the younger guy was cleaning and broke vase, glass went everywhere, and he still had a 0 care in the world look- like he hates his job. When it comes to the other staff, 2 younger people, one teenager looking kid and a younger girl, were apparently working also, I don't know what they did but they were smoking outside right near our rental car and it wasn't really appealing. We new they were working there because a few days later we saw them again inside holding cleaning supplies', yet again not wearing any appropriate clothing to symbolize the Hampton inn brand. They also looked like they didn't want to be there.|Only people that actually made us feel welcome and were doing there job were, the front desk people, and the house keeping. To summarize our stay, Our room was very clean and the hotel is in a good location, however most of the staff that we saw during our stay was below par, and needs to be addressed soon. I know this specific hotel can do better. I stay in Hamptons all around the USA and I know that they can do better. Maybe retraining can fix this issue, maybe a manger that regulates what's going on, or some staff that does their job and makes you feel welcome.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 101

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Number of floors 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

49

Download

297

Upload

14

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Banner Gateway Medical Center

210 m

A.T. Still University

1 km

Superstition Springs Center

1.5 km

Riparian Preserve at Water Ranch

1.5 km

Cactus Yards

3.5 km

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Getting around

Superstition Springs Transit Center

2 km

Mesa, AZ (MSC-Falcon Field Municipal)

4.5 km

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Restaurants

Raising Cane's Chicken Fingers

1.5 km

McDonald's

1.5 km

McDonald's

630 m

FarmerBoys

700 m

Cracker Barrel

Nearby

Street View

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Daytime safety

74 out of 100

Safe

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Nighttime safety

46 out of 100

Risky

Gilbert safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

80

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

89

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

71

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

81

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

44

Overall Crime index

Moderate

An average rating of the crime categories

44 out of 100

Property crime severity

Moderate

49

Crime category icon

Mugging or robbery  40/100

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Car theft  37/100

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Car break-ins  45/100

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Home break-ins  46/100

Violent crime severity

Moderate

45

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Physical attacks  42/100

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Racism or religion motivated attacks  25/100

Other crime severity

Moderate

52

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Insult or harassment in public  32/100

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Corruption or bribery  39/100

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Drug problem  57/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $3.7

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Coffee

$2.8 - $6.9

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Beer 0.5L

$1.6 - $2.1

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Meal, inexpensive restaurant

$10.1 - $32.3

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Public transport, one-way ticket

$0.9 - $2.8

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Taxi 1km (normal tariff)

$1.3 - $2.9

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Meal for 2 people, mid-range restaurant, three-course

$32.3 - $92.2

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Bottle of mid-range wine

$7.4 - $19.4

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McMeal at McDonalds

$8.3 - $11.1

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Coke/Pepsi 0.33L

$1.4 - $3.7

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Public transport, monthly pass

$41.5

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Gasoline (1 liter)

$0.8 - $1.2

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Mobile phone monthly plan

$23 - $129.1

Weather In Gilbert

°C
°F

Precipitation In Gilbert

mm
in

Air Quality

Moderate

PM2.57

PM1014

36

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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