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Image of citizenM Miami Brickell
Image of citizenM Miami Brickell
Image of citizenM Miami Brickell
Image of citizenM Miami Brickell
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1/5

Image of citizenM Miami Brickell
Image of citizenM Miami BrickellImage of citizenM Miami BrickellImage of citizenM Miami BrickellImage of citizenM Miami Brickell

Safety index

77 out of 100

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Safe area tag

Safe area

citizenM Miami Brickell

Rating icon

8.7

Good (2,010 ratings)

Miami, United States - 

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Location icon

280 m Brickell City Centre

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770 m Downtown Miami Shopping District

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840 m James L. Knight Center

Hotel Overview

The citizenM Miami Brickell, based on user reviews, presents a mix of modern comfort and convenience. Situated in a vibrant area, this hotel offers guests a unique lodging experience with its innovative design and approach to hospitality. Reviews mostly highlight the hotel's contemporary amenities and attentive service, providing a detailed insight into what one can expect during their stay.

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Hotel highlights

Service

Property

Location

  1. Location: Ideally situated in the heart of a bustling neighborhood, offering easy access to local attractions and dining.
  2. Modern Rooms: Guests appreciate the modern, tech-savvy rooms equipped with the latest in-room technology for a comfortable stay.
  3. Attentive Staff: Many reviews commend the hotel staff for their friendly, attentive, and professional service, enhancing the overall guest experience.
  4. Unique Design: The hotel's unique and artistic design is often highlighted as a standout feature, adding a special touch to the guest experience.
  5. Amenities: The availability of multiple amenities, including a pool and gym, is praised for adding value to the guest's stay.
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Area for improvement

  1. Noisy Environment: Some guests mention the surrounding area can be noisy, particularly at night, which might impact the quality of sleep.
  2. Room Size: A few reviews point out that the rooms, although well-equipped, can feel cramped, especially for those traveling with a lot of luggage or family.
  3. Additional Fees: There are mentions of unexpected additional fees on top of the booking price, which some guests found to be a downside.
  4. Parking Issues: Problems with parking, including availability and cost, have been noted as an inconvenience by some guests.
  5. Price Point: While many enjoy the quality of service and amenities, there are comments that the prices can be a bit steep, especially during peak season.

Amenities

Breakfast available

Breakfast available

Pool

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Business services

Business services

24/7 front desk

24/7 front desk

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Related hotel videos

Score icon8.7

RateScore

Total 2,010 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.7

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0.0

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4.4/5

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4.5/5

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agoda

32 Reviews

8.9 / 10

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booking

1,592 Reviews

8.7 / 10

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expedia

0 Reviews

0.0 / 10

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google

271 Reviews

4.4 / 5

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tripadvisor

115 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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271+ People Are Talking

Service

Property

Location

Bar

Cleanliness

Amenities

Atmosphere

Sleep

Food

Fitness

Breakfast

Bathroom

Pool

Accessibility

Business

Parking

Safety

Family

Entertainment

Restaurant

Gym

Transit

Nightlife

Service was mentioned 118 times

17% Negative80% Positive

Reviews based on Service

User image
Ehsan Asadi1 month ago
1/5Google icon

This should be probably a 3 1/2 star hotel. Rooms are super small. If you are tall or on the heavy side you probably can't fit your stuff in the room. We liked the pool. However, the service is not good. You will hear "No" to lots of questions for services that you take for granted in other four stars hotels. No vending machine or water on the floors. You should go to the lobby to take water from a fountain. There is no coffee maker, no iron in the room. There's just one iron in every other floor to use which was quite uncomfortable. Update: I sense the need to add that the staff are also unprofessional and sometimes simply disrespectful. The general attitude of the hotel's personnel is condescending, and it is noticeable in hotel's response to my comment. The citizenM business concept is not out of the box, as they claim. It's very simple. They save money by omitting several essential services. In return, they barely reduce the price tag.

User image
Deirdre McIntosh2 months ago
5/5Google icon

Rooms are small but well laid out, functional and very comfortable. We were on the 15th floor and had a great view especially at sunset. Staff were very friendly and helpful. Pool is small but warm. Plenty of pool towels and sun beds. Excellent location in a lively area but hotel room was very quiet. We would definitely stay again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 252

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Number of floors 13

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Number of buildings/towers 1

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Year Built 2022

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

210

Upload

101

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Brickell City Centre

280 m

Downtown Miami Shopping District

770 m

James L. Knight Center

840 m

Bayfront Park

1.26 km

Bayside Marketplace

1 km

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Getting around

Tenth Street Promenade Metromover Station

Nearby

Hialeah Market Station

5 km

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Airports Nearby

Miami Intl. Airport (MIA)

8.5 km

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Restaurants

Rosetta Bakery

140 m

Pepito's Plaza Brickell

140 m

Sexy Fish Miami Miami

Nearby

Moxie's

Nearby

DC Pie Co

140 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

Miami safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

63

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

75

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Property safety

Safe

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Likelihood of theft.

lowhigh

61

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  50/100

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Car theft  46/100

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Car break-ins  57/100

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Home break-ins  48/100

Violent crime severity

Moderate

54

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Physical attacks  48/100

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Racism or religion motivated attacks  31/100

Other crime severity

Moderate

58

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Insult or harassment in public  45/100

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Corruption or bribery  59/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2.7

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Coffee

$2.7 - $7.3

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Beer 0.5L

$1.6 - $2.4

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Meal, inexpensive restaurant

$13.7 - $36.6

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Public transport, one-way ticket

$2.1 - $2.7

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Taxi 1km (normal tariff)

$0.9 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$64.1 - $183.2

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Bottle of mid-range wine

$3.7 - $18.3

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McMeal at McDonalds

$9.2 - $13.7

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Coke/Pepsi 0.33L

$1.8 - $4.6

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Public transport, monthly pass

$91.6 - $119.1

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.6 - $98.9

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Fitness club, monthly fee

$22.9 - $164.9

Weather In Miami

°C
°F

Precipitation In Miami

mm
in

Air Quality

Moderate

PM2.58

PM1016

29

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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