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Image of citizenM Miami Worldcenter
Image of citizenM Miami Worldcenter
Image of citizenM Miami Worldcenter
Image of citizenM Miami Worldcenter
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1/5

Image of citizenM Miami Worldcenter
Image of citizenM Miami WorldcenterImage of citizenM Miami WorldcenterImage of citizenM Miami WorldcenterImage of citizenM Miami Worldcenter

Safety index

81 out of 100

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Safe area tag

Safe area

Business

citizenM Miami Worldcenter

Rating icon

8.9

Good (1,890 ratings)

Miami, United States - 

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210 m Downtown Miami Shopping District

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280 m Kaseya Center

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420 m Bayside Marketplace

Hotel Overview

CitizenM Miami Worldcenter is a contemporary hotel that has garnered a lot of attention from guests for its unique blend of comfort, style, and technology. Based on guest reviews, here's a concise outline of what to expect in terms of advantages and disadvantages during a stay at this hotel.

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Hotel highlights

Property

Service

Location

  1. Location: Conveniently situated in the heart of the city, providing easy access to local attractions and shopping areas.
  2. Modern Amenities: Equipped with the latest technology for a comfortable and connected stay.
  3. Friendly Staff: Employees are noted for their welcoming and helpful attitude, making guests feel at home.
  4. Unique Decor: The hotel boasts a distinctive design and decor that stands out from traditional accommodations.
  5. Cleanliness: High standards of cleanliness are consistently reported, ensuring a pleasant and hygienic stay.
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Area for improvement

Parking

  1. Price: Some guests find the pricing to be on the higher end, affecting the overall value for money.
  2. Noise Levels: Given its central location, noise from the surrounding area can sometimes be an issue for guests.
  3. Limited Space: Rooms are often described as compact, which might not be ideal for everyone, especially those with lots of luggage or preferring spacious accommodations.
  4. Parking Challenges: Parking can be problematic, with limited spots available and sometimes high fees.
  5. Limited On-Site Dining Options: While there are plenty of dining options nearby, some guests have noted a lack of variety within the hotel itself.

Amenities

Breakfast available

Breakfast available

Pool

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

Business services

Business services

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Related hotel videos

Score icon8.9

RateScore

Total 1,890 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.3

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8.9

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9.0

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4.4/5

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4.0/5

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agoda

26 Reviews

9.3 / 10

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booking

1,235 Reviews

8.9 / 10

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expedia

455 Reviews

9.0 / 10

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google

157 Reviews

4.4 / 5

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tripadvisor

17 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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157+ People Are Talking

Property

Service

Location

Bar

Cleanliness

Sleep

Atmosphere

Breakfast

Food

Amenities

Fitness

Parking

Bathroom

Gym

Restaurant

Entertainment

Pool

Property was mentioned 76 times

11% Negative74% Positive

Reviews based on Property

User image
bugdufrigouye3 months ago

My stay at the Citizen M Worldcenter Hotel in Miami (Room 906) on November 13, 2023, was significantly marred by a theft incident and the subsequent lack of accountability from both the hotel and local authorities.||||Upon checking out of the Citizen M Worldcenter Hotel at around 9:15 am, I soon realized that I had left my AirPods in Room 906. Just minutes later, at 9:23 am, the 'Find My' app alerted me to their presence in the room, confirming that I had indeed left them behind. Despite this realization, I was already on my way to an important meeting and thus planned to retrieve the AirPods from the hotel later in the afternoon. However, when I checked the app again, to my dismay, I discovered that the AirPods had left the hotel premises. ||||This tracking information, initially giving me hope due to pinpointing their exact location in my hotel room, now added to my concern as it indicated that my property was no longer secure within the hotel.||||Unfortunately, the response from the hotel was far from satisfactory. It took three in-person visits and considerable effort to finally speak with the hotel manager. Even then, the manager seemed dismissive, expressing skepticism about the tracking technology and its accuracy, despite the clear indication that the AirPods were taken from the room.||||Moreover, the local police were unable to assist, stating they could not act on information from tracking devices. This, coupled with the hotel's indifferent attitude, left me with a deep sense of frustration and helplessness. At no point was I offered any form of compensation or a substantial resolution plan, highlighting a concerning disregard for guest property and security.||||This experience has been disheartening. It not only reflects poorly on the hotel's commitment to guest safety and property but also underscores a significant gap in their customer service and crisis management. It is unsettling to think that such a clear case of theft within the hotel could be met with such a lack of concern and responsibility.||||In conclusion, my experience with Citizen M Hotel on this occasion has been deeply disappointing. As someone who has consistently chosen this hotel for its previously reliable and satisfactory service, the lack of accountability and assistance in this situation is particularly dismaying. The incident involving my AirPods not only raises concerns about the security of guests' belongings but also about the hotel's commitment to addressing and resolving such issues. This has led me to seriously reconsider whether I will return to this hotel in the future, a decision I never imagined I'd have to contemplate given my past positive experiences.||||My discussions with the hotel management have raised additional concerns regarding security. I was informed that the housekeeping services are outsourced, which adds a layer of uncertainty about the security of guests' valuables. This revelation is unsettling, especially in light of my recent experience. It underscores the potential risk of valuables disappearing and the apparent lack of direct control or supervision by the hotel over these critical services. This information has further influenced my apprehensions about the safety and security measures in place at the hotel, impacting my confidence in leaving personal items in my room.

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Sunil Sharma2 months ago
5/5Google icon

Great location walking to Bayside. You can park for $10 for 24 hours in apartment building opposite. Nice modern rooms but smaller than you would expect.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 351

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Number of floors 11

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Number of buildings/towers 1

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Year Built 2022

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

228

Upload

116

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Downtown Miami Shopping District

210 m

Kaseya Center

280 m

Bayside Marketplace

420 m

Bayfront Park

420 m

PortMiami

1.5 km

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Getting around

Park West Metromover Station

Nearby

Miami Airport Station

6 km

Miami, FL (MPB-Public Seaplane Base)

3.5 km

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Restaurants

Brasserie Laurel

350 m

McDonald's

350 m

Sagrado Pastry Shop & Coffee Bar

280 m

Pucci's Pizza

140 m

Black Market

490 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

Miami safety index

Safety

Crime

81

Overall Safety Index

Very Safe

An average rating of the six safety categories

81 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

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70

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

83

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  46/100

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Car break-ins  57/100

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Home break-ins  48/100

Violent crime severity

Moderate

54

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Physical attacks  47/100

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Racism or religion motivated attacks  31/100

Other crime severity

Moderate

58

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Insult or harassment in public  45/100

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Corruption or bribery  59/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2.7

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Coffee

$2.3 - $7.3

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Beer 0.5L

$1.6 - $2.3

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Meal, inexpensive restaurant

$13.6 - $36.3

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$0.8 - $1.1

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Meal for 2 people, mid-range restaurant, three-course

$63.5 - $181.5

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Bottle of mid-range wine

$3.6 - $18.2

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $3.6

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Public transport, monthly pass

$90.8 - $118

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$22.7 - $163.4

Weather In Miami

°C
°F

Precipitation In Miami

mm
in

Air Quality

Moderate

PM2.58

PM1016

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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