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Image of Hilton Miami Downtown
Image of Hilton Miami Downtown
Image of Hilton Miami Downtown
Image of Hilton Miami Downtown
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1/5

Image of Hilton Miami Downtown
Image of Hilton Miami DowntownImage of Hilton Miami DowntownImage of Hilton Miami DowntownImage of Hilton Miami Downtown

Safety index

80 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Shopping

Beach

City

Natural

Hilton Miami Downtown

Rating icon

8.2

Good (14,147 ratings)

Miami, United States - 

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280 m Adrienne Arsht Center for the Performing Arts of Miami-Dade County

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700 m Phillip and Patricia Frost Museum of Science

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910 m Kaseya Center

Hotel Overview

The Hilton Miami Downtown is a highly regarded accommodation option that guests generally appreciate for its quality services and amenities. Based on user reviews, the establishment boasts a variety of positive attributes that contribute to a pleasurable stay. However, it’s also important to note that some areas could use improvement to enhance the overall guest experience.

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Hotel highlights

Property

Service

Location

  1. Location: Nestled in the heart of the city, offering easy access to local attractions, dining, and shopping.
  2. Views: Many rooms provide breathtaking views of the surrounding cityscape and waterfront.
  3. Amenities: Equipped with a variety of amenities including a fitness center, pool, and on-site dining options.
  4. Service: Staff are praised for their professionalism and readiness to assist guests with their needs.
  5. Cleanliness: High standards of cleanliness and maintenance throughout the hotel.
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Area for improvement

Accessibility

Bathroom

Air Conditioning

  1. Parking: Limited on-site parking, with some guests expressing concerns over the availability and cost.
  2. Noise Levels: Some rooms experience higher levels of noise, potentially disrupting the peace of guests.
  3. Room Size: A few guests have mentioned that certain rooms can feel cramped, especially when booking for multiple occupants.
  4. Cost: Some visitors find the pricing to be on the higher side compared to other similar accommodations in the area.
  5. Wi-Fi Quality: A number of guests have reported issues with the Wi-Fi service, citing it as unreliable at times.

Amenities

Extra beds/cribs

Microwave

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

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Related hotel videos

Score icon8.2

RateScore

Total 14,147 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.0

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8.2

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4.2/5

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4.0/5

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agoda

180 Reviews

8.3 / 10

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booking

2,845 Reviews

8.0 / 10

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expedia

1,165 Reviews

8.2 / 10

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google

5,024 Reviews

4.2 / 5

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tripadvisor

4,933 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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5,024+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Parking

Breakfast

Accessibility

Sleep

Bathroom

Atmosphere

Food

Fitness

Bar

Nature

Restaurant

Business

Pool

Transit

Air Conditioning

Safety

Family

Wi-Fi

Kitchen

Nightlife

Entertainment

Gym

Pets

Couples

Hot Tub

Wellness

Property was mentioned 1093 times

18% Negative74% Positive

Reviews based on Property

User image
Mike Howard2 months ago
1/5Google icon

Last night 1-12-24 we checked into the Hilton Downtown Miami. I called the evening prior to confirm that we would be arriving late and to confirm our part of 3 families traveling for my sisters 40th birthday would be able to all be in rooms within proximity for our young children who are traveling with us. Upon arrival at 3am we were given keys to room 201…the one we already confirmed the night prior. We arrived at the room with 2 very tired kids in tow and the room was occupied with people sleeping in the room! I travel for a living and that is always to a Hilton property because of 30 years of staying with Hilton for business and personal travel. Last week I was in Merida Mexico at the Hilton Garden Inn Merida Uptown. We went back to the lobby at 315am or so and the one man working said he had no idea how this happened other than he would have to check with his colleague. His colleague came out and had nothing to offer other than an apology. Meanwhile we are trying to calm down a 10-year-old and 8 year old who are scared to fall asleep because they don’t want someone coming into their room while they sleep. Now this morning all of the kids are upset because of the security incident. 7 different families staying here for 2 nights prior to a 7 day cruise and the pool that they were so excited about being from New York is closed. I hope you can appreciate how serious and concerning this is and should be, however your guest services manager this morning simply saw this as a rare mistake and offered a discount for last night. I am pushing back on this given the security issue, the lack of Hilton following standard guest check in and security protocols, and the experience. We did everything we were supposed to…called ahead…confirmed…etc. I’m simply asking that Hilton do the right thing, not a halfhearted attempt to simply sweep it under the rug. I called Gold Guest Services and Shaniqa (spelling) informed me this was entirely a property issue and must be resolved locally. This is ridiculous…..no one is willing to accept responsibility for this experience, nor does anyone think it is appropriate to simply do the right thing and say “we made a serious mistake”. Please contact me and consider a truly fair and equitable recompense for this nightmare.

User image
Hallie Fuchs3 months ago
4/5Google icon

Not the best hotel, not the worst. The king bedroom suite with a view was clean and modern, nothing special. Served the purpose we needed it for. The view was nice. Water pressure nonexistent. The hallways were not clean, there was an acrylic nail on the hallway floor outside our room for 4 days so they’re definitely not vacuuming. The breakfast restaurant was not good, the food at the buffet was stale and cold, and for some reason the kitchen was closed so we couldn’t order anything else. The highlights of this hotel were the parking situation and the proximity to Wynwood/the design district. If this hotel wasn’t connected to the building my business meetings were located, I probably would stay somewhere else.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 528

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Number of floors 21

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Year Built 1977

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

164

Upload

43

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Adrienne Arsht Center for the Performing Arts of Miami-Dade County

280 m

Phillip and Patricia Frost Museum of Science

700 m

Kaseya Center

910 m

Bayside Marketplace

1.19 km

Bayfront Park

1.26 km

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Getting around

Adrienne Arsht Center Metromover Station

210 m

Hialeah Market Station

4.5 km

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Airports Nearby

Miami Intl. Airport (MIA)

7.5 km

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Restaurants

Bistro Cafe

490 m

Primo's Italian Restaurant & Lounge

420 m

Esotico

350 m

iBurger

280 m

Checkers

Nearby

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

Miami safety index

Safety

Crime

80

Overall Safety Index

Safe

An average rating of the six safety categories

80 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

92

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

83

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

84

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  46/100

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Car break-ins  57/100

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Home break-ins  48/100

Violent crime severity

Moderate

54

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Physical attacks  47/100

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Racism or religion motivated attacks  31/100

Other crime severity

Moderate

58

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Insult or harassment in public  45/100

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Corruption or bribery  59/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2.7

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Coffee

$2.3 - $7.3

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Beer 0.5L

$1.6 - $2.3

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Meal, inexpensive restaurant

$13.6 - $36.3

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$0.8 - $1.1

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Meal for 2 people, mid-range restaurant, three-course

$63.5 - $181.5

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Bottle of mid-range wine

$3.6 - $18.2

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $3.6

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Public transport, monthly pass

$90.8 - $118

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$22.7 - $163.4

Weather In Miami

°C
°F

Precipitation In Miami

mm
in

Air Quality

Moderate

PM2.58

PM1016

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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