RatePunk Logo
Image of InterContinental Miami, an IHG Hotel
Image of InterContinental Miami, an IHG Hotel
Image of InterContinental Miami, an IHG Hotel
Image of InterContinental Miami, an IHG Hotel
icon

1/5

Image of InterContinental Miami, an IHG Hotel
Image of InterContinental Miami, an IHG HotelImage of InterContinental Miami, an IHG HotelImage of InterContinental Miami, an IHG HotelImage of InterContinental Miami, an IHG Hotel

Safety index

80 out of 100

Show All Photos

Safe area tag

Safe area

Business

Luxury

Pet-friendly

Spa

Shopping

City

InterContinental Miami, an IHG Hotel

Rating icon

8.9

Good (16,265 ratings)

Miami, United States - 

show on map
Location icon

Nearby Bayfront Park

Location icon

Nearby Downtown Miami Shopping District

Location icon

630 m Bayside Marketplace

Hotel Overview

InterContinental Miami is a well-regarded accommodation choice that has garnered mixed feedback from its guests. While many have praised the hotel for its standout features and amenities, others have pointed out areas where improvements could be welcomed. Based on user reviews, below are the highlights and drawbacks of staying at this hotel.

Thumbs up icon

Hotel highlights

Property

Service

Location

  1. Luxurious Rooms: Guests have frequently complimented the spacious and well-appointed rooms, highlighting their comfort and luxury.
  2. Scenic Views: Many reviews rave about the breathtaking views of the surrounding cityscape and waters, which guests can enjoy from their rooms.
  3. Strategic Location: The hotel's central location is repeatedly praised for its convenience, allowing easy access to local attractions and amenities.
  4. Impressive Amenities: The extensive range of high-quality amenities, including a pool and fitness center, has been a hit among guests.
  5. Exceptional Service: The staff's professionalism and attentiveness often receive high marks, making guests feel well taken care of during their stay.
Thumbs down icon

Area for improvement

Accessibility

Kitchen

Air Conditioning

  1. Price: Some guests feel that the pricing can be on the higher side, affecting the overall value for money.
  2. Additional Fees: Unexpected additional fees for certain services have been a point of contention for some visitors.
  3. Aged Facilities: There are remarks about certain facilities appearing dated and in need of renovation.
  4. Room Availability: Issues with room availability and delays in check-in times have frustrated some guests.
  5. Food Quality: While not a universal sentiment, a segment of guests have found the food offerings to be below expectations in quality.

Amenities

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Parking available

Parking available

Pool

Pet friendly

Pet friendly

Spa

Air conditioning

Air conditioning

Youtube Icon

Related hotel videos

Score icon8.9

RateScore

Total 16,265 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.3

Icon

8.8

Icon

4.5/5

Icon

4.5/5

Icon

booking

1,643 Reviews

8.3 / 10

Icon

expedia

1,010 Reviews

8.8 / 10

Icon

google

5,745 Reviews

4.5 / 5

Icon

tripadvisor

7,867 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

5,745+ People Are Talking

Property

Service

Location

Amenities

Cleanliness

Food

Atmosphere

Bar

Fitness

Nature

Breakfast

Business

Sleep

Bathroom

Parking

Pool

Nightlife

Wellness

Accessibility

Restaurant

Spa

Family

Gym

Transit

Kitchen

Air Conditioning

Couples

Wi-Fi

Safety

Entertainment

Pets

Property was mentioned 1254 times

9% Negative86% Positive

Reviews based on Property

User image
SMFP3 months ago

Traveled on vaca with my daughter, and booked two rooms. Both rooms were beautiful and clean. The whole property was very clean. We enjoyed the spa services, which were top tier. This is a great location to enjoy lots of fun activities, and visit many great restaurants and bars. Having a Starbucks on property was greatly appreciated. Be aware that the pool does not get any sun after 11AM this time of year (November). We experienced issues with the two older gentleman in Concierge…they both were out of touch and had limited knowledge on the local hot spots, as well the fees associated with the boating rentals they suggested. There were hidden Captain fees for $200-$400, which had to be paid in cash. I think it was Carlos, who even suggested I take my daughter to a strip club. I don’t think he realized Club Eleven was a strip club most of the operational hours, but he should have….and suggested that we visit that club. This was our first time at this location. We will visit again, and plan accordingly to avoid the need to use this property’s pool and concierge services.

User image
Gee X2 months ago
2/5Google icon

We stayed at this location because of the proximity to the cruise port. Cons: We got stuck inside our guestroom because the door lock was jammed, causing us to constantly jiggle the doorknob in order to open the door. The guestroom doors should be soft close at this price point; all you hear are doors slamming. If you arrive before Noon and wish to check in, there is a charge. If you wait past Noon and sign up as a member, you can request early check in pending availability. There were also scratches (initials) engraved in the windows. The bed pillows had foul odors, for which we shared this specific complaint to the front desk. Another con is the area, overall, of downtown. We went to dine out and found ourselves having to dodge defecation EVERYWHERE. It was awful. (I understand this is outside of the hotels control.) The hotel being near water and the park was beautiful, along with a nice lobby, but we will never reserve another stay at this property again. We would prefer to stay near the airport.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 653

Bullet point

Number of floors 34

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

11

Download

185

Upload

104

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Bayfront Park

Nearby

Downtown Miami Shopping District

Nearby

Bayside Marketplace

630 m

Kaseya Center

840 m

PortMiami

2.5 km

icon

Getting around

Bayfront Park Metromover Station

Nearby

Hialeah Market Station

5.5 km

icon

Airports Nearby

Miami Intl. Airport (MIA)

8.5 km

icon

Restaurants

Novikov

280 m

Starbucks

280 m

Joe & The Juice

210 m

Il Gabbiano

420 m

Cafe Bastille

350 m

Street View

Icon

Daytime safety

66 out of 100

Safe

Icon

Nighttime safety

43 out of 100

Risky

Miami safety index

Safety

Crime

80

Overall Safety Index

Safe

An average rating of the six safety categories

80 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

71

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

78

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

61

Icon

Political safety

Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

80

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

89

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  46/100

Crime category icon

Car break-ins  57/100

Crime category icon

Home break-ins  48/100

Violent crime severity

Moderate

54

Crime category icon

Physical attacks  47/100

Crime category icon

Racism or religion motivated attacks  31/100

Other crime severity

Moderate

58

Crime category icon

Insult or harassment in public  45/100

Crime category icon

Corruption or bribery  59/100

Crime category icon

Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.8 - $2.7

icon

Coffee

$2.3 - $7.3

icon

Beer 0.5L

$1.6 - $2.3

icon

Meal, inexpensive restaurant

$13.6 - $36.3

icon

Public transport, one-way ticket

$2 - $2.7

icon

Taxi 1km (normal tariff)

$0.8 - $1.1

icon

Meal for 2 people, mid-range restaurant, three-course

$63.5 - $181.5

icon

Bottle of mid-range wine

$3.6 - $18.2

icon

McMeal at McDonalds

$9.1 - $13.6

icon

Coke/Pepsi 0.33L

$1.8 - $3.6

icon

Public transport, monthly pass

$90.8 - $118

icon

Gasoline (1 liter)

$0.7 - $1

icon

Mobile phone monthly plan

$36.3 - $90.8

icon

Fitness club, monthly fee

$22.7 - $163.4

Weather In Miami

°C
°F

Precipitation In Miami

mm
in

Air Quality

Moderate

PM2.58

PM1016

28

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles